Coleman Taylor Transmissions in
Franklin (TN)

Very nice employee's and my daughter was pleased with her new transmission they put in her 2018 Chevy Silverado.

Outstanding shop. My 18 Silverado lost the transmission at 115k. They had my 6L80E rebuilt in a few days, tuned, upgraded toque converter, and AFM delete for significantly less the every shop. 3 year unlimited mile warranty. Great service, great people!

From the moment I stepped in the establishment I felt a warm welcome family vibe from everyone. Even tho they were extremely busy coming off a 3day holiday, they accepted my walk in as I had a transmission/stutter issue and now, not only did they take care of me, the issue is gone & my Camaro is riding how she did when I first got her!! I’m grateful for the Excellent service provided , You all have my trust!

My visit with Coleman Taylor Transmissions was great. They analyzed my problem, and fixed in a very timely manner. The work staff are true professionals!! The receptionist (Catherine) was also very knowledgeable! I would recommend Coleman Taylor for transmission work.

My daughter was fortunate to have been referred to these fine group of people. Very thorough, well spoken of, and very competent! If you have to get a transmission-these are the folks you want!

I so appreciate the kind, honest and genuine service received at Coleman Taylor. Katherine and the service team were pros all the way from start to finish. Thanks for sparing me the major misdiagnosis from Darrell Waltrip incompetent and condescending service on my GMC Yukon, saving me over $8,000 to get the right parts and correct work done to now be driving again. You have done great work and earned a new loyal customer. My sincere gratitude.

These guys were great! They made a very difficult situation much better with their kindness, understanding, and quick service. Replacing a transmission is something I never look forward to, but I know, 100%, where I will go if I ever need to do it again.

I left a review on the murfreesboro location, but I also felt like I had to leave one for Franklin too. Jason told me he runs the Franklin shop, but he was at the Murfreesboro location today and is the one who helped me out with my vehicle. He was honest and saved me thousands of dollars giving me a second opinion on my transmission by doing a true diagnosis of it and finding out it was not a transmission issue at all. Didn't charge me anything at all, and going forward he will definitely be earning any of my future business. Whether you go to Franklin or the Murfreesboro location just know that you area in great hands.

This is the second time to use their services. First was on a Chrysler town and country van. Now it was my Ford f150. Great folks to work with. Always tries to save you money when they can. Straight forward and honest. Got my truck back in a timely fashion..

I can’t say enough good things about Coleman Taylor Transmission. From start to finish, their service was top notch. I had to have my truck towed to their shop, but once it arrived they quickly assessed the transmission ( like within a couple hours of it arriving) and had a full diagnosis ready in no time. In less than a week, my truck was completely repaired—and at an extremely reasonable price. Their professionalism is outstanding, they still maintain that friendly, family-oriented feel that’s hard to find these days. Highly recommend Coleman Taylor Transmission to anyone needing honest, fast, and quality transmission work! Thank you so much Jason and Ms Katherine.

Great ownership. Honesty and integrity! Excellent workmanship Great attitudes and they went above and beyond! All my cars will come here for transmission work. Outstanding service!

Coleman Transmission is my go to advisor with everything to do with transmissions, some of the best work they do is no work at all if nothing is Wrong they will advise you as such. These are people you can trust.

Brought in my 2012 GMC Acadia that I had Coleman Taylor rebuild the transmission on over 100k miles ago. Now pushing 260K and still shifting smooth I wanted to get it serviced to ensure I reach that 300k milestone. Had to wait a bit to get serviced due some rebuilds currently in process and up on the rack when I got there, but I only trust these experts for my transmission service and repair.

I had a great experience at Coleman Taylor. Everyone I interacted with was kind, helpful, and honest. Will definitely use them for any future transmission issues.

Katherine the office manager is phenomenal. She’s very kind and professional, a great representative for Coleman Taylor. The repairs were completely quickly, very fair pricing and easy process. Transmission problems don’t have to be overwhelming, just call Coleman Taylor!

⭐️⭐️⭐️⭐️⭐️ Coleman Taylor is incredible to work with! They truly understand that when we bring them our vehicles, we’re running a business and need to stay on the road. Their team is always efficient, knowledgeable, and respectful of our time. Ms. Kathryn, who answers the phone, is the sweetest woman — always kind, helpful, and a true pleasure to speak with. We can’t say enough good things about the level of service and professionalism we receive every time. Highly recommend!

Jason and the team were awesome to work with and very honest. I brought my 1963 chevrolet C-10 in for a clicking sound and they found the issue rather quickly and fixed it in a few short minutes. 10/10 I would highly recommend.

The seemed honest and pricing was very fair. They communicated well, they were very friendly and provided a lot of information before and after the process. I'm very happy with the Warranty they offered and the car is running great. In addition their location is extremely handy for me living in Thompsons Station.

I trusted my classic 1972 Nova with CT. Jason Miller, Service Manager was extremely professional and did everything he said he would, when he said he would. Car drives much better and I’m a happy customer.

I can not thank Katherine and the team at Coleman Taylor enough for their service after what I've been through with my car. From the moment we reached out to them, we knew we were in the right place to fix my car and replace my transmission. The service was amazing, and faster than other local mechanics. They were also the most cost effective. She knows her stuff. You will feel like you've known her for years. Jason is also terrific. The team went above and beyond what I would have expected when I was in a crisis with my car. I highly recommend them! Thank you!

Outstanding service from start to finish. The team delivered quality workmanship, kept me informed throughout the process, and completed the job on time. Their customer service is top-notch. This is my go-to shop—highly recommend for all your transmission needs.

I brought my car here for a clutch replacement, and to be fair, the actual repair was done well. The car’s been driving great since I got it back. That said, the process was a bit frustrating. They had my car for almost two weeks, and getting updates was really difficult. I had to call multiple times just to hear anything, and even then, I was told I’d get a call back later in the day, which never happened. When I finally picked the car up, I noticed a new crack on my infotainment screen that definitely wasn’t there before. Not sure if it was from the heat or something else while it sat there, but either way, it was frustrating to see. Overall, the work itself seems solid, but the lack of communication and the damage to my screen made the experience less than ideal.

I bought my F-450 to work and when it laid down on me and was slipping gears I knew I needed the Pros for this big mule…. Besides $74?? I felt that was about $650 to much BUT times have changed and the reliability and strength of up and down the hills in middle TN loaded with dumpsters or equipment this transmission is FLAWLESS in shifting, no clinking, slipping nothing. Coleman Taylor Franklin on Dowd, you folks have earned a customer for life…. PS Ms. Katherine is the most sweetest you’ll ever chat with, just like chatting with Ma, thank you all for delivering on your word of less than two weeks and before the fourth holiday. !!!!

I went into Coleman Taylor thinking I was going to need a completely rebuilt transmission based off my past experiences with how the truck was running. Plus the fact, my year truck was notorious for having transmissions go out at around that milage. I was happily surprised when they called me to tell me it was just a bad temp sensor, needing a new wire harness, and transmission flush with new fluid. I appreciate their honesty and knowledge. After 3 quick days, my truck was out of the shop and shifting like new. These people have been around for awhile and feel like they are very trustworthy and do excellent work. They could of easily sold me on a new transmission that would of cost up to $6k but they did me right and saved me some serious change. I'll be bringing my truck back to them for now on for servicing.

My transmission failed on me, I felt like there were so many transmission shops to choose from.. when I came across Coleman Taylor I was very impressed with the professionalism, the knowledge and how fast they fixed my truck for me. Yes I know it’s expensive to replace a transmission trust me it was a lot for me BUT!! the warranty they offer you can’t beat anywhere else! I had peace of mind knowing that that they build there transmissions to last! So price for me was worth it! Thanks Coleman Talyor! You guys were great!!

There is not much good about a transmission going out- until talking to Katherine at Coleman! Perfect and amazing service, I never spent a second worrying about anything. They had been recommended by my mechanic and every interaction was a joy. Done ahead of time, no hassle, great place and people . So convenient on Downs Blvd. One of the best service experiences I have ever had. Look no further.

Absolutely fantastic!! From the folks in the shop to the absolute best office manger, they really have a good transmission shop. Clutch went out, they recommended Gentry Towing (also great, arrived in 10 minutes), they got to it and I was back in business in a few days. Much much appreciated!! Highly recommend.