What clients say about Tristar Roadside Rescue - Wrecker Service in Dickson Town (TN)
I had a great overall experience with this company! They do great and efficient work and got me back on the road within an hour. Friendly and trustworthy people.
We came from out of town to visit nashville, we still had 40 minutes left & our car broke down. One of the guys came to the rescue to help. We highly appreciate yall! Great service. 10/10 HIGHLY reccomend ?
Jay and Chandler showed up in the quoted timeline. They rescued my car and got it back on the road without any fuss. They were professional, speedy, and careful.
After a collision in Tennesse we were stranded with a damaged jeep and two passengers, and needed to get home to Georgia - roughly a six-hour drive. We reached out to multiple towing companies; none of which would do the long-distance tow. Tristar Roadside Rescue not only agreed to help, they arrived promptly, assessed the situation professionally, and explained the process clearly. Jay treated our vehicle with care, drove safely, and was super compassionate with us while we were shaken up. Their willingness to go the extra mile (literally) turned a nightmare into something manageable. If you ever need a trustworthy, long distance towing company, I can't recommend them enough.
Dee Neville
Couldn't ask for a better group of guys to help you with a roadside rescue and mechanical breakdown! I drive a performance diesel Ford Excursion it has a custom deleted and bulletproof 6.0 powerstroke which is a very uncommon and unpopular engine that make your normal everyday mechanic run for the hills..... After being turned away by Loves truck repair (said it wasn't a "truck" even though they make many semi's with this same engine including the f750). I was referred to Chandler by another local mechanic and these guys went straight to work, towed me to shop, dropped me off at a hotel, accessed the job, ordered parts and got me right back on the road! HIGHLY RECCOMENDED and very knowledgeable!!!
Traveled to Nashville for a quick getaway! We had a blow out and got stuck on the side of the road and they came right on! Great People! Great Service! Price was definitely reasonable and the best price out of everybody! Definitely recommend!
1000/10 ⭐️
These guys got to me quickly in the wee hours of the morning after I worked an incredibly long shift & they were freakin awesome. Knew exactly what they were doing & weren’t even bothered by the rain. They deserve a raise!!!!!
Single mom, with truck issues, headed to the dealership, and James came and saved the day! His knowledge saved me hundreds of dollars, and he went the extra mile to make sure I understood and was aware of all my options. His customer service was TOP notch ! When my insurance referred Tristar, I was worried and unsure, feeling like I was about to be out of hundreds of dollars. I didn't even expect the driver to care about anything I was going through or how to save me money and time. When James left, I was reassured my truck issues were fixed, saved me time, and money and time now Tristar has me a a customer! Thanks, James !!! ?
This shop really went above and beyond. These guys know their stuff. Can't say enough good about these guys. I was from out of town and they really could have got me, but they were honest and did good work. 10/10.
Very thankful for these guys! What needed to be repaired was not normally what they fix. After seeing a few pics, they drove 1 1/2 to 2 hrs. Nine pm and in darkness, got what needed to be repaired and reassured us that we were all good. After dealing with the problem for over 2 days between the owner and rental co., it was a huge relief! They were courteous along with adding some laughter to lift our spirits. Again, thankful!
James from Tristar changed my flat tire. He was very professional & nice. Great job, just wish they had been a little closer to me. Had to wait for them to come from a little over an hour away.
Wonderful customer service. I had just left a drs appt and came out to my car and the battery was dead. I filed a claim with my insurance and they were able to come out and install a new battery and connector piece. The weather was terrible with a tornado watch and trees down so it took A tad longer (due to them having to detour) than normal but the 2 guys were so professional and kind.
Update to review. While the guys were nice, my oil pan was damaged in the tow and my engine is now making noises. Woke up later in the morning after the tow to a huge oil spill leaked on my street...
These guys literally came to my rescue! I was on a family vacation around the holidays, and traveling from Georgia, I called two other companies when my tire blew on the interstate, I thought I was going to be out for several hours, i felt like these guys were actually listening to me and came out right away. 5 stars all day long.
Very much recommend. I was in the middle of nowhere on the interstate, so it, understandably, took a bit of time for them to get to me. The technician that showed up was nice, very professional, and extremely efficient, I think it only took him about 3 minutes to change the flat after getting all of the information on my car.
If I could give this anymore stars I would! I have never gotten a blown tire on the interstate before and I had no idea what to do. They were super fast at helping me and super helpful! They gave me the exact timing and kept me informed through the whole thing. The cost was cheaper than what insurance quoted me and I am beyond happy! I would 100% recommend them and use them again!
Driving my company vehicle today, I caught a flat and had to get roadside assistance. In no more than 10 minutes after their arrival, James and David had me back up and rolling. I highly recommend using their services!
Great response to a job and great service. Will use again. Was able to come out within an hour and get parts that were needed. I highly recommend this company your your car need. They are a lot cheaper then most shops.
The workers offered to replace my transmission and the check engine light showed up again with a different code reading after having my car back for one day. Now they are not responding to my messages.
It was Great!!!!! Farmers turns a bad situation into Gold They are high on their premiums but you get what you pay for James was extremely helpful Is there such a thing as 6 stars?Farmers Roadside is a Lamborghini among mostly Ford hybrids
Quick, friendly, on-location roadside repair for a split radiator hose. Our insurance agency originated the selection of a repair service, and we were very pleased with the result. Tristar was reasonable, quick, and courteous.
I had my breaks and rotors changed with them after searching for days for someone who could do them immediately they were super fast and convenient! They definitely came to the rescue with all this ice on the roads! I will definitely be using them again.
I had my breaks and rotors changed and the service was fast and super convenient I searched for days for someone to get them done and I couldn't find anyone but they came to the rescue and even did so while I was shopping!
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