Volunteer Auto Group East Maryville in
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Address:2313 E Lamar Alexander Pkwy, Maryville, TN, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Used car dealer
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Website:
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Zip Code:37804
Working Time and Location
What clients say about Volunteer Auto Group East Maryville in Maryville (TN)
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Franklin is an amazing salesman at Volunteer, He made it happen when no one else would and met every expectation I had! Thank you Franklin so much for helping. Thank you Sarah for cleaning her up too it looks amazing…💪🏼😁❤️
Mar 09, 2026 -
Unfortunately having to change our review just a few days after purchasing through Donnie. The “customer service” ends as soon as they have your money. My advise for everyone but especially if you are a woman or mother - If you are looking for honest and respectful service, look elsewhere.
Feb 28, 2026 -
I had the best experience buying my 2018 Toyota 4Runner thanks to Donnie! From start to finish, he made the entire process smooth, stress-free, and actually exciting. He was patient, honest, and answered every single question I had without ever making me feel pressured. You can tell he genuinely cares about his customers and wants them to drive away confident and happy with their purchase. He went above and beyond to make sure everything was handled and that I felt comfortable with every step. If you’re looking for someone who is knowledgeable, trustworthy, and truly has your best interest in mind, ask for Donnie. I couldn’t be happier with my 4Runner and the experience I had. Highly recommend!
Feb 25, 2026 -
We had a great experience with Donnie and Jeff today!! After traveling to different states and multiple dealerships, we finally found one that we can go back to. We were offered a great value for our trade-in and had the best experience possible. Highly recommend!!
Feb 23, 2026 -
Donnie was amazing he got me in a very nice 2017 Nissan rogue I'd refer anyone to this dealership my friend bought a car here and referred me and they took great care of him as well
Feb 21, 2026 -
I didnt have high hopes walking in here with a fair credit score and a small down payment . I met with donnie and i was honest and he matched me with the same honesty and he helped me make a great deal for first time buyer . I recommend this place at-least come and talk
Feb 16, 2026 -
Franklin was AMAZING! Such a great fast easy experience. 100% recommend. I am anxiety riddled when it comes to bigger financial purchases and he made it painless and easy. Very affordable! Saved us lots of money! 😁
Feb 15, 2026 -
If you are in the market to get a new vehicle, I highly recommend going and giving Donnie a chat! He listens to what you are wanting and goes above and beyond! He loves what he does and is there for his customers!!
Jan 28, 2026 -
Hey yall first and foremost I’d like to say thank you to josh, he was understanding,informative and not to quick to just push a car on you.This has been the best car purchase experience I’ve had! Make sure you holler at Josh he can make it happen stress free!
Jan 26, 2026 -
Josh was a great guy and did everything we needed to help us purchase our vehicle. Everyone was very friendly and upfront the whole time. Made the process stress free.
Jan 24, 2026 -
Go see Ryan Massey and Donnie Lockett if you need a good used car! These men are honest, professional, and hard working. They will make sure you leave the lot with a great car and that you are happy!!
Jan 24, 2026 -
I bought a mustang GT back in 2024 at this place, when we went on a test drive I noticed a strange rattling noise, but the sales man kept telling me it was the plastic license plate cover rattling on the car. Shortly after I asked pretty basic questions about the car, but the sales man knew absolutely nothing about the car. I bought the car and on my way home the check engine light came on so the next day I took it to ford. The Ford dealership told me that the check engine light came on because the car didn’t have Cadillac converters. That means they used a scanner to turn off the engine light and didn’t tell me anything. Then Ford called me back and said the rattling noise was coming from a damaged exhaust valve, which was a little over $1200. You would think that if you buy a car for $40,000, it would come in good condition, but no I got no Cadillac converters which will hurt the resale value by a lot. They turned off the engine light to try to hide me from seeing it and the exhaust valve was broken, which they did not want to take responsibility for they claimed I broke it from my aggressive, driving or something.
Jan 23, 2026 -
Josh Call at Volunteer auto group is where it’s at!!! He was great through the whole process with me! I definitely recommend this dealership and Josh!! Anyone looking for a new car truck or suv go talk to Josh!!!!
Jan 06, 2026 -
HORRIBLE!!!!!! DO NOT BUY FROM HERE!!!! this was the absolute worst experience I have ever had. I bought a 2018 jeep wrangler and didn’t even make it home that day. The jeep broke down about 25 minutes from the dealership and I called them to help and they said it was my problem. I had to have the jeep towed to my home and then to a shop to fix the problem. I did not receive any reimbursement or even an apology!! I will include proof of the tow truck. They are crooks!! Do not waste your money here!!!!!!!!
Jan 05, 2026 -
Both Josh's were amazing. They got be into a car when I didn't think it was possible. Thank you guys! Update: When checking the oil it was black and smoking. A heads up at the very least would have been appreciated.
Dec 11, 2025 -
Extremely helpful on getting me a new car. Donnie went out of his way to make sure I found something to my liking. I recommend anyone wanting friendly amazing service, try here first!!!
Dec 10, 2025 -
Donny was absolutely amazing!! He spent hours helping me and making sure I left with something that actually runs and a payment I can afford. He was professional, kind, understanding, and went so far out of his way to help. I highly recommend and will always recommend Volunteer!! Thank you so much!
Dec 10, 2025 -
Amazing service thanks to the volunteers Auto group east Rudolph took out my truck Donnie helped me get in to two years ago and Donnie help me get in to a beautiful 2023 Dodge charger if you go to volunteer auto I highly recommend Donnie he'll help get you going down the road just like he did for me two times now I can't thank y'all enough thank you thank you
Dec 08, 2025 -
Salesmen have their tactics, but my respect for Volunteer Auto and the salesmen here has increased tremendously. They are extremely helpful and get right to business. I worked with Donnie, who did everything that he said he would in order to get me into a vehicle. I really appreciate the effort he put in to finding a car that worked for me specifically, as well as the communication he gave every step of the way. No matter what your situation is, if you need to find a car, I would suggest starting here at Volunteer Auto.
Dec 05, 2025 -
Josh w. Was amazing on helping me get into a vehicle when I absolutely had no where to turn. He worked hard to turn the no to a yes!!!! The kids absolutely approved Toyota Rav4 he approved us for. The space we needed all the way down to my daughters favorite color. Absolutely thankful is an understatement
Nov 30, 2025 -
I had an excellent experience with Owner and my salesman Josh Call. Thanks for great communication, listening and understanding, and working hard to get me into a great vehicle! Great job all around and I highly recommend Volunteer Auto Group to anyone!
Nov 28, 2025 -
Thanks to Volunteer auto group for an all around positive car buying experience. Joshua Call was my rep and did a great job communicating with me about whether a car was in stock and coordinating the transaction. He was friendly and helpful. Additionally, I appreciate Josh and Ryan honoring a commitment to pay for a repair to the vehicle I purchased. I’d strongly recommend these guys and this dealership!
Nov 13, 2025 -
I was on Facebook marketplace looking for a good deal on a car and I ran into Good old Donnie. He gave me a great deal and was awesome and very helpful to work with. I recommend this location to anybody who’s looking for aI was on Facebook marketplace looking for a good deal on a car and I ran into Good old Donnie he gave me an great deal and was awesome and very helpful to work with. I recommend this location to anybody who’s looking for a car truck or SUV
Nov 03, 2025 -
I had a very disappointing experience purchasing a truck here. After buying it, I discovered the tires were in bad condition. When I brought it to their attention, they refused to make it right or take responsibility. I expected better customer service and honesty, especially when making such a large purchase. I would not recommend buying a vehicle from this dealership.
Oct 26, 2025 -
Second time seeing Donnie! He’s the best. Got me an AMAZING discount and with an insanely low monthly payment. When he says he’s going to get it done you better believe he will. Additionally, his humor makes the process less scary. I’d recommend Donnie to anyone and everyone. Thanks Donnie!!!
Oct 25, 2025 -
If you’re looking at getting a vehicle I’d most definitely advise to come see Mr.Donny. Helped me get my dream truck, with the payments I asked for and even got my truck to be lower than asking price. He’s met us on a level no sales men have ever met. Much respect. Will be coming back!
Oct 25, 2025 -
My office manager just purchased a JEEP from Donnie Lockett and is extremely pleased she recommends all of us to go to volunteer auto group East Maryville and get hooked up with a new ride from Donnie Lockett!
Oct 21, 2025 -
Volunteer Auto Group went above and beyond to make my car buying experience smooth and stress-free. The staff was professional, knowledgeable, and genuinely cared about finding the right fit for me. They were upfront, honest, and never pushy—just helpful every step of the way. The process was quick and efficient, and I left feeling confident in my purchase. I highly recommend Volunteer Auto Group to anyone looking for a trustworthy dealership that treats you like family!
Sep 26, 2025 -
Easy to work with, understanding, and very very kid friendly! We've been looking at getting a car for a while and I was always iffy on going on marketplace apps because you never know what you're really getting. These guys were up front and willing to work with us on financing. Awesome awesome awesome!
Sep 25, 2025 -
Just have to come here to give my testimony. I bought a 2021 Ram 2500. Josh was the salesman and he was very professional and took time to let me test drive the truck I bought and drive it over to the 411 dealership to test drive another truck I was interested in. Needless to say the 21 was exactly what I was looking for. Unfortunately after purchasing it a week and a half later the truck started to pour out Grey smoke which means it lost an injector. I text Josh and he asked me to swing it by so they can look at it. I ended up having to leave it with them and they sent it to there mechanic to have fixed. They fixed it free of charge and made it right. It’s times like these where we have to spread the word because there is no other dealership that would do the same. They earned my business and I will be back soon to talk to Josh when I need another work truck. Thank you Volunteer Auto not only for the continued great service but also fixing my truck and making things right ❤️✝️💪🏻 We’ve bought from you 2022) 2020 Ram 2500 6.4l 2023) 2018 Chevy Tahoo 2025) 2021 Ram 2500 6.7l Each experience was fast, friendly, and overall great experience
Jul 18, 2025
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