This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest reviews, GW Towing & Recovery in Maryville, TN earns a stellar 100/100. Sentiment is overwhelmingly positive: customers praise fast response times (often within minutes), careful handling of vehicles (from classics to lifted trucks), courteous pros like Dylan, Cameron, and Greg, clear communication, and fair pricing. Service reaches nearby areas and remains reliable even when busy. Waits are generally short; no consistent complaints surfaced. Note: reviews focus on towing—inventory variety, yard organization, and parts-finding aren’t addressed.
This towing company is amazing and decently priced for a tow. Also Dylan was great and careful with my vehicle. This is the second time i have used this service and both times the staff were polite, friendly and efficient. Thank you so much.
I have used GW multiple times, without fail, Greg and his guys are always the best. Last month when I got hit on 411, there wasn’t a question of who I would call. I am so grateful for their great and trusted service and years of friendship. I will always use and recommend GW Towing.
What can I say !!!! We broke down in maryville after a long work night ourself ! The guys at GW was awesome from the time the guy picked up the phone to when the driver arrived ! 2 other companies told me no it was too far or did not have a crew etc ! Dylan was the driver who arrived 15 mins later and was a Rockstar through the whole ordeal !!! You can tell he takes pride in his work and was a super chill guy who is good at his job !!!! Needless to say if I ever break down anywhere near them they will be my first call Go get some rest Dylan
Needed a quick tow during an insurance claim and they picked up the car at my place all the way in loudon on very short notice. They came by and left with the car in only a few minutes! Dylan is a true professional. Excellent communication and service, will keep GW Towing in my contacts list!
We donated our vehicle to Habitat for Humanity and GW Towing came to pick up the vehicle. Dylan was polite and professional and removed the vehicle very quickly. He called ahead to confirm/schedule pick up of the vehicle. Was right on time and gone in 15 minutes.
Sunday drive left me and my 90y/o dad stranded in his 1956 Thunderbird. Dylan was careful and easy to work with. Towed it back home for a diagnosis. Very responsive and kind. Great job!!!
My son's truck had a ball joint that decided to "leave the chat" while he was on 129 (The Dragon). Anthony responded and did an excellent job. He got the truck back home and was very careful to not cause any further damage. The price was extremely fair. I really appreciate his kindness as this was the first time my son had an issue like this. I would 100% recommend!
Gw towing saves the day excellent response time and over the top communication pickup and drop off complete thanks to gw towing my day turned from bad to no worries keep up the great services I will recommend to all they are the best in town.
Wife truck broke down needed a tow Dylan came to the rescue he went above and beyond great guy ,great company will always use them for now on.and didn't kill my wallet like the rest.Thank you dylan
Dylan was outstanding with his service tonight. He showed up on time and got the job done as quickly and professionally as possible. I highly recommend GW towing.
When a tow truck company I trust told me to call GW Towing for a breakdown in Blount County I didn't even think twice. The call in was handled right away with courtesy and they had a truck out to help my teenage son within 15 minutes. Thank you!
I never leave reviews but tonight was a rough one and sliding a suv on the side of a creek bank teetering I thought that car wasn’t coming out without fishtailing and causing major damage. We called GW after being denied by Bradley’s and given an outlandish quote by others. I lost all hope in getting the car out but GW was quick, prompt, professional and Cameron got it out without it sliding down that bank with surgical precision. GW really saved the night for us without breaking our bank and we will most definitely use again!
Cameron is a doggone surgeon with that tow truck! I backed my Porsche into a ditch and he was able to not only get the edge of the bed under the wheels to raise it up, but he avoided hitting the water main right under the wheel! Not on accident, mind you. He called it. It's becoming rare to see this level of mastery of one's practice. That was really cool.
Needed my lifted truck towed home. Gave me a great price. Both office person and tow driver were extremely nice and professional. If I am asked to recommend a tow company a hundred times I will suggest them every time
Brandon provided exceptional service. Our car broke down early morning on a narrow road. Brandon was amazing at towing us even without optimal conditions. I would highly recommend Quality Towing and specifically Brandon. Thank you.
Amazing to work with. I had to have my car towed today from Lenior city to Alcoa Kia and I was already nervous because of what was going on with my car. Greg and his driver took good care of me and my car. This is twice I have used them and I will continue to use them every time! Great team and family!
Jody our tow truck driver was excellent. He arrived in a timely matter. Transported us to the garage with our vehicle. Helped calm our nerves from this unexpected mechanical problem with our van. I would highly recommend this towing company.
Not sure how all this works, I was born before the internet so my main goal is to give the best possible review and make others aware of my tow truck driver William!!! Excellent guy, prompt, fastest tow I've ever had!! 100% professional at what he does and all around great guy! I would recommend him to anyone!! If it's possible could someone let me know through text,email,or whatever to know this man got the review he so deserves!! Big thank you to him and quality towing!!
A couple of years ago my dad passed away and I moved my mom to greenback with me. I called GW to have my dad's truck towed from strawberry plains to greenback and the spot my dad's truck was in was not the most convenient spot. They offered to get his truck for me for $250ish if I can remember right. They brought it to me with no complaints, no damage, they were very accommodating, and kept me updated on everything they were doing. I highly recommend them!!!!
GW Towing answered the call to assist with our daughter’s vehicle that was stuck at a cabin in a difficult to reach area on steep terrain. They were referred by another towing company while making calls about the situation. Will be our first call from now on.
James was able to help when others said they couldn’t. Car was worked out of a very difficult spot. Communication was excellent, response time fast, ease of working with great, did an outstanding job!
I waited less than an hour which isn't bad considering they had to finish another job first. The driver was the clean friendly type that you feel you can trust. The dispatcher immediately offered me a generous discount when I said I could pay cash. When you hate to call someone these guys are the ones to call.
Very punctual, and unusually kind and courteous compared to others in this field. The man who took my call, and the man who did the towing. Excellent! Pouring rain…dead battery. One satisfied customer here.
I called these guys when my car died in front of Rural King this past Friday and I was very pleased with the service I received. They were busy but still were able to come help me pretty quickly. The driver (Jodi) was very friendly and made this horrible day a little better. I have had to have 3 tows this week and this is the only company’s phone # that I saved! I would recommend them to anyone! - JH
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