This rating is based on customer reviews, inventory size, pricing, and service quality
Based on the latest available reviews, LKQ Knoxville TN in Alcoa, TN trends negative: 42/100. Customers cite poor warranty support on engines (claims refused) and uneven customer service—some find staff helpful, others report dismissive interactions and closing times not matching posted hours. Yard/store organization draws complaints as not very organized. Little is said about pricing, inventory breadth, ease of finding parts, or wait times, so conclusions there are uncertain. Overall: a few positives, but reliability and policies raise concerns.
What clients say about LKQ Knoxville TN in Alcoa (TN)
Like most of their reviews they are horrible at solving issues. They just simply don’t care. LKQ owns ATK engines and will NOT back up their engines. We are a professional installer and have been told to pound sand over a warranty claim.
Horrible manufacturer, bought an engine from them & came in faulty and they say they will not take fault for their defective engine. DO NOT BUY ENGINES FROM THIS COMPANY. They rip people out of their hard earned money. I have to pay parts and labor 2 times for a problem they knew about and they still went ahead and sent it out like that. Horrible company and will never do business with them again and i will let everyone i can know about this shady company.
Sadly I arrived at 4:15 with the assumption that yal closed at 5 at posted on Google I drove from Oliver springs so understand my disappointment when the guy yelled they was closed Please update info
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