Roberts Towing & Transport, LLC is a leading towing company based in Columbia, SC. Over the years, we've helped many drivers with their towing and roadside assistance needs. We know how stressful it can be when your car breaks down. Our services are designed to make your situation as stress-free as possible.
Hours not specified
What clients say about Roberts Towing & Transport, LLC in Columbia (SC)
I called 3 places on a Sunday afternoon when a friend’s van broke down. This is the first service to pick up the phone.
The gentleman was able to arrange a tow within 30 min. A link was sent to me for payment and the process was simple and quick.
They arrived timely and my friend was able to ride.
Great experience!
I have not had any recent dealings with Roberts Towing but they are the only business I trust. They have never failed me in any situation that I have had. They do great work and customer service is impeccable.
The customer service was horrible. They spoke to us very rudely and made us feel incompetent. My car was left unlocked and parked under a tree where ants invaded my vehicle. My car was wrecked and I considered using their service to fix my car, but after they made us feel like we were a waste of their time, I no longer want to utilize their services.
Help another vet out by advocating for the release of his personal property (tools) from his vehicle so he could return to work and pay the tow fees/rent and avoid eviction.
Thank you for doing the right thing!
The best towing company excellent prices and excellent customer service service 100% recommend if you need a tow company that will be fair in prices ,reliable and always available on time this is the one
Scott did an amazing job helping me get my 2016 Honda Odyssey towed to a mechanic shop. He was super fast, friendly, and very understanding. I highly recommend this company and driver! Thank you again, Scott!
I recently had the pleasure of experiencing the exceptional service of Robert’s Towing. In a moment of need, they came to my rescue in an impressively short time—just 18 minutes! Incredibly kind and professional, making what could have been a stressful situation much more manageable. I am so appreciative of his prompt and friendly assistance. Bless his business for providing such outstanding service. Thank you, Robert's Towing!
When you have a situation requiring tow service, Roberts Towing & Transport is the service to call. A special shoutout to David. His professionalism & kindness is exactly what you need in times of distress. Highly recommend.
He showed up within 5-10 minutes of me calling him and was very professional and knowledgeable. If I never need a tow service again he's the first one I'm going to call.
Only 45 min from dispatch to arrival when insurance told me 50-80min. Very friendly driver and stayed with me while I waited on my ride to make sure I was safe.
DAVID WAS AWESOME!! He got to me right away, was VERY INFORMATIVE AND JUST HAD AN OVERALL COOL VIBE! He was quick and very polite!! Thank you so much David!
We called Roberts towing at 930pm after someone had tried to steal our sons. Catalytic Converter off his car while broken down on the interstate. Rickey was there in less than 20 mins. He made us comfortable. He looked at the car and told us things about it that WE didn't even know. He was kind, courteous. He was on time and funny. We will recommend Robert's Towing to everyone we know. They were also less expensive than everyone else. I say all this after the destruction of Hurricane Helene. Thank you Rickey and Roberts Towing. We appreciate you.
Ricky was very helpful in helping my son get his car home. Service was fast and he was a very nice guy with a great attitude. I would love to always use Ricky for any towing I need.
***DO NOT RECOMMEND*** I have never seen or heard of a towing company charging the parent of a deceased child for their vehicle. THIS COMPANY DOES. absolutely no heart or morals here. So sorry you had to store the bike for two days because we were trying to figure out where things were. Now the father of the deceased has $11 to his name.
We were in an accident and called Robert’s towing and transport. This company had the quickest response time with the most efficient and knowledgeable dispatcher that we’ve ever talked with. This is hard to find in the towing business. Prompt, efficient, and reliable service is always good but when you’re in an accident on the highway, it means even more. The price was beyond fair for the circumstances and the speed and efficiency with which they responded. The driver was professional, knowledgable, honest, and caring throughout the process which again made this the best tow truck experience we’ve ever had and again means all that much more after being shaken up from having an accident on the highway. The driver went over and beyond to be sure that we were safe and that the car got put exactly where we needed it. Thank you again guys!!!! We really appreciate you!
I called Robert's to have an abandoned car towed off my property, the person who answered the phone was very nice and friendly, told me the driver would be out, i called them back to ask a few questions and spoke with the super nice and friendly person again and i asked if they cojld also remove an abandoned car from one of my rental properties a couple driveways down from my house, the nice person on the phone said yes we can do that for you, i within an hour Ricky the driver called me and said he was 30 minutes out, I didn't expect them to come at 9pm at night! Ricky was super friendly, professional and a great person! He then asked where the 2nd car was and I met him over there and told him it could wait until the morning and Ricky said it'll be gone tonight! About an hour later he called me and said he was a few minutes out, after he got the car he sent me a super friendly and nice text message letting me know he got it! This was my first experience with a towing company and Robert's went above and beyond for me and if I ever need their services again, I'll be calling them! If anyone needs their services, call them and you won't be disappointed! They are extremely friendly and professional and Ricky is a great person!
I used my insurance's platform to assist in towing, as I was stranded on Polo Road due to brakes malfunctioning, and Chris with Roberts Towing was so quick and professional. He was very helpful as well and had great follow up. Would definitely recommend this company in the future.
We contacted our insurance company and was told 1-1.5 hours until a towing service would arrive. Not the case! David contacted me within 15 minutes asking how he could best help. He was able to get my key to my vehicle where it was left and had it towed to our mechanic that was 35 minutes away in Lexington. From his first phone call to the moment it was towed to our location, it was all done within an hour! Excellent customer service, kind and professional! Thank you David for your help!
My family was stranded two hours from home and had to be towed back house. fair, honest, friendly service .Chris was awesome!! Great people!! I would add a extra star if I could.
After talking to everyone in Columbia concerning pulling my Fisker Karma and they either didn’t wanna do it or just absolutely couldn’t do it, I called Chris and he made the process simple and easy. He was kind and polite and less expensive than everyone. I highly recommend Roberts Towing. Thanks Chris
Excellent response time and customer service. I locked myself out of my car and used my roadside assistance through the Geico app. I was give a 30 min wait time, however the driver arrived in half the time and saved the day! Thank you so much!
Thank you Robert's towing and Chris (driver) for your prompt service and courtesy! Pricing was also very reasonable. I would reuse Robert's towing in a heartbeat, and would recommend them to anybody in need of towing service. Keep up the great work guys!
I had to leave my car yesterday at a business because of car trouble. Today when I left my job I called Roberts Towing. They gave me a time in which my car would be picked up. I met the tow truck driver who was a female. She was awesome. She was on point, very professional, handled the job like a boss. I will recommend your towing service to all my friends, family and coworkers. Thank you so much for an awesome job.
Jun 02, 2023
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