What clients say about Global Automotive in Irmo (SC)
My daughter and I each bought our cars on the same day from Global. This was the easiest, fastest and most transparent deal I've ever made buying a used car. I don't see a reason to ever go back to a big dealership and deal with the BS used car salesman energy. I already have Charles looking for a truck for my husband. I definitely recommend popping in to see what he's got in his inventory and if he doesn't have what you're looking for, he can most likely get it within a few days.
I purchase a used vehicle back in September however needed to wait before giving a 5 star to assure it really deserved it and it did. Thank you so much Global Automotive for an honest transaction that’s been reliable.
This is by far the fastest car dealership that I’ve ever dealt with. We walked in bought two cars and it took maybe 10 or 15 minutes to get all the paperwork signed and out the door. The cars we purchased for our kids were very nice and at a great price. It’s hard to find used cars it a good deal nowadays and this place was more than fair. I’ve lived in Chapin most of my life in the owner, Charles, lives in Chapin as well, so he’s not trying to sell pieces of junk to people that he live near him. So go visit him and give him some business and you’ll see how quick you can get in and out of there after you test drive a vehicle.
We had a very positive experience! Charles was honest, knowledgeable, and informative. His description of the van was accurate and agreed with the pre-purchase inspection we had done - The van was in great condition. We purchased the van at a fair price and have been happy with it!
I just got my van today & dealing with Charles was a pleasure!!
He worked with me & find me the family van I was looking for .
I definitely recommend him .
What a great guy 😊
We just bought a used car from Charles it was such a quick and seamless process. He had all information ready about the vehicle and was honest about his process. We had to put a down payment down to return for the vehicle the next day to get the check made out and he was more than understanding. He knew I had three small children so when I called to tell him we were heading to pick up the car he made sure that all I had to do upon arrival was sign the forms and be on my way. He even sent over the carfax a couple days after purchase so we could make sure we knew what repairs would be needed down the road. All in all it was a really positive experience for us.
Terrible customer service. Charles wasn’t willing to negotiate price at all, just kept demanding that we were “getting a great deal.” We were in a pinch and needed a vehicle so against our better judgment, we bought it. Got home & realized the backseat AC doesn’t work, partially our fault for not realizing before but also something I feel he should’ve mentioned. One week later the transmission went out. Charles wouldn’t answer our phone calls or texts. So ONE WEEK after getting “such a great deal” from Charles we had to put $6000 into a new transmission.
Bought a Honda Odyssey from Charles last month for my parents. He was great to work with and helped us be sure we got everything we needed to get our tag and title. Had the van checked out with our mechanic and everything was good. Only thing the van needed was a new rod for the back lift before we have a wheelchair lift installed. Go see Charles. He's great to work with.
Sold me a 2017 Yukon did fine on the test drive and the next day it started having torque converter and transmission issues I tried to contact him but no response be very careful
Charlie went above and beyond to help me out. He sold me a beautiful Chevrolet Suburban and made sure the car was in perfect condition before handing it over. He did all the necessary checks to ensure we wouldn’t run into any issues, and his team had it fully serviced and detailed.
What impressed me most was his attention to detail and knowledge—he will not sell you a car unless he personally deems it worthy. On top of that, he even arranged delivery all the way to Georgia and handled all the paperwork quickly and seamlessly.
Thoroughly impressed with the entire experience. If you’re looking for a vehicle, this is the place to go. Highly recommend!
Had an awful experience! I went in last week to test drive a car. I was very enthusiastic and was looking forward to the purchase! The day I met with Charles. I felt very rushed and almost seemed as though he was not really wanting to work with me once I explained my circumstances. I informed him then that I was already approved by the bank but I had to discuss with my spouse and would get back with him. I live all the way in blythewood & the drive there was very far. I understand his time is valuable but mine is too. Throughout the week I explained that because of my work schedule & the time I get out it's difficult to get in touch with bank to get the process going. I informed him that for sure I would be able to get the car on Friday and eventually got a hold of the rep at my bank who was able to speak with him and was only waiting on the purchase order for everything to be finalized. I reached out to him and he said that he already had sold the car! Stated that he had a couple of other people who wanted the car! This is really messed up, because I feel that Charles discriminated against me,not just because of my race, but also because of my financial situation! I had asked him to trade in my car, but ultimately I feel that he really did not want to do that. It's strange that when I told him that I had a couple of people look on the website at the car for me. They asked me to ask him if he would be willing to work with me on lowering the price because of the mileage he immediately responded with it's SOLD!!! I guess I was wrong to have assumed because of previous good reviews I would have had the same experience! Now I am stuck having to look elsewhere! Very sad. Some people are just more worried about making money than helping people!!
I bought a vehicle from Charles at Global Automotive earlier this summer. It was the quickest, most seamless car buying experience I have ever had. Charles had all the paperwork ready, and I was in and out in no time. The car was in great condition, at a great price, and two months after buying it I have had no issues. I feel like I got a great car at a great price with no hassle. I've had to replace another car since buying one from Charles, and he was a resource for me in that purchase, as well, with regard to how to negotiate with an out-of-state dealer. Highly recommend.
Charles at global automotive is absolutely the guy you want to go see if you're in need of a new/used vehicle. He is very professional, very prompt getting back to you with any questions you may have about any vehicle you inquire about. Very kind and upfront about any vehicle you go look at. Even takes time out if you have a busy schedule to meet you at your convenience. So next time you're in the need of a new/ used vehicle you go see Charles at global automotive and he will hook you up. Thank you so much Charles, I'm absolutely LOVING my like new/ used 2015 Kia soul. ☺️
Let me start off and say that Charles was the Best and very professional. I got a good deal on my Honda Pilot. My experience was great! If you are looking for a vehicle i would definitely recommend this place!
Purchased a 2015 Honda civic at Global Automotive from Charles. He worked with us on the purchase of the vehicle and I am completely satisfied. Please check him out for your next used car purchase.
Absolutely the best experience I’ve had buying a used vehicle! Everything went smooth as could be. I found a minor issue wrong with the vehicle I purchased, and while I went to the bank….Charles went to the mechanic. The issue was fixed in a matter of minutes. Charles is a local guy, and here to serve his community. Highly recommend this guy!
Fast response to every question I had. Great customer service. He took the car to a third party inspection company for me! In and out of the office. No problems. Highly recommend!
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