(PTR) PRECISION TOWING AND RECOVERY in
Surfside Beach (SC)

Absolutely the best tow company around. They have always came whenever I called very quickly, from when my wife's cars transmission went out to moving other cars as well as picking me up in the middle of the night when my car broke down on 707 in the middle of the road. He has also hauled multiple cars to the junkyard for me as well. He has great prices and his attention to details when towing or moving things is the best I've seen. Would recommend for any towing needs from high end exotics to your scrapyard cars. He will always get the job done rain or shine. People tend to leave negative reviews because they get towed for parking illegally, follow the law and that wouldn't be an issue.

When I lived in myrtle beach, he always was there within 15 min of me calling for a tow, for my cars and motorcycle, great business and an awesome company to do business with

I have used this company several different times. They towed my daughter's car when she flipped it. They towed my truck to the shop when the motor blew. They have charged my A/C in my vehicles. Everytime I have done business with them it is professional, prompt and kind. I don't even think about calling anyone else.

Always polite and professional, I've never had any issues and neither has any of my customers thats broken down at my job that needed a tow. Honestly one of the only tow truck drivers I'd ever trust ❤️

Fantastic towing company quick response arriving within the time promised great reasonable prices would do business with again 10/10

Exterior of business is posted as open 24 hours a day. That evidently only means a phone will be answered OR calls returned. As per my dealing with the business; there must be UNPOSTED business hours in regards to retrieving your towed vehicle. I enjoyed our “exchange of words” as it was a reminder how thankful and fortunate that I was to retire from public education where bullying is the norm. And yes, this stems from a tow of a vehicle SUPPOSEDLY towed for parking illegally, although not posted as no parking. Most out of towners are not going to know parking restriction per the State, County, City and definitely not those spur of the moment ones to increase one’s revenue . There could have been postings inside the business as far as local laws that could help visitors BUT photo’s were prohibited inside the customer alcove. I was reprimanded for taking a screen shot of our completed Venmo transaction……

I had a terrible experience with this towing company. My vehicle was towed incorrectly, which resulted in severe damage. The way it was handled caused it to catch fire, leaving my car completely ruined. When I reached out, there was no accountability or resolution offered. This was not only costly but also extremely stressful. I would not recommend their services to anyone.

Kevin and his team took their time on transporting my car, brought necessary equipment to ensure the cars front lip didn’t scratch. Would definitely recommend.

Kevin is the man, very honest and dependable just a great company all together. Hit him up you won't regret it 💪

These people are like vultures waiting for someone to make a mistake so they can tow your car. They give some people a warning and others no warning or any information where your car is being towed too. They do not take credit cards. Very rude and offensive to female customers.

I needed a tow on bay Rd off 707 I called Precision towing and Kevin was there in 15 minutes he towed me to my house backed my car in perfectly and was extremely friendly and extremely helpful. Thank you PTR I really appreciate the great service and he even gave me some advice on which shop to fix my vehicle.

Above and beyond! Came to meet us when business was closed so we could gather our belongings from our vehicle. Really helpful in explaining the process so we know what to expect. Highly recommend. Kind and professional.

I had one of our work trucks spraying oil at a gas station so I needed a tow. I called PTR and he was there in 20 minutes. It was great because no one is ever that quick. Great company I highly recommend them.

He showed up in great time as soon as I called. Well priced and very caring about my vehicle and situation. Thank you for the prompt and friendly service with guidance!

Kevin was incredibly responsive to my situation and immediately took action to secure my asset. I would highly recommend Precision Towing to anyone needing help in the Myrtle Beach vacijity!

Gave a review based on what happened to an individual that I am familiar with when they ask me to give them a ride to the facility to recover their towed vehicle. My vehicle was not towed and I no interaction with anyone other than asking the individual that I gave a ride, if they were finished so I could be on my way. My one star reply was something that individual told me about with his interaction with the owner or employee that I was not involved in or did I see or personally hear. For the owner to suggest in their response to my one star rating that I had been towed for illegally parking and had threatened and employee is patently false and could be considered for further actions and also justifies the one star rating that you received. Sorry your feelings were hurt by the rating and I am asking you to retract your response that you gave when you falsely accused me of illegally parking and threatening an employee. Have a good day!

Nobody wants to get their car towed while on vacation. Kevin perfectly towed my car and actually waited, I believe after hours until I got my car back. He was kind and knowledgeable. Super patient. Thank you so much for making a crappy situation better!!! Very professional!!!

I cannot start to explain how helpful and how amazing these people are. We were out of town and called several companies to help us with out f250 that broke down. This man and his amazing team showed up and got me and my family off the road. They took our truck to a near by shop and even took us to a hotel and helped unload our stuff. This company is owner and family operated and these people care. If I could give ten start I would. I recommend this company to everyone. Great people.

PTR towed my utility trailer from Wal-Mart parking lot. Long story behind the reason I left it there (and miscommunication with Wal-Mart management) but at the end of the day, it happened (not PTR’s fault) and we simply wanted to pay the fees and get it back. We called on Friday evening when we found it had been towed and were told the fees were $257 and they would open at 10 AM on Saturday for retrieval. We called a bit earlier on Saturday to see if they happened to be in yet. The person who answered said yes; so, we went immediately to pick it up. While there, I noticed the posted business license was from 2022 & asked if he had a current one (the only way I, as a consumer, have to verify he is a legitimate business). He said yes, that the renewal was in process. When I pointed out that was a long process from 2022 to 2024, the man - who identified himself as the owner - became extremely agitated, told me I couldn’t demand anything of him (I didn’t anyway), told us to leave because he was closed, stated he was putting us on trespass notice….but then told us to come back Monday to get the trailer (not sure how that would work if we were truly in trespass notice). He was aggressive, rude, and refused to return our property. We did call the SO and were advised that it is considered a civil matter and to file a complaint with the BBB, a claim in magistrate’s court for any damages and/or extra expenses incurred due to his action (if we choose), and to write reviews stating our experience. I now also intend to send the photo of his expired business license to Horry County for investigation. Hopefully, he just neglected/forgot to post the current one. EDITED TO ADD FOLLOWING OWNER'S RESPONSE: PLEASE do post your video and a picture of your 2022 business license that was posted in the office. Your $10k of video equipment will, thankfully, protect not only you but your "customers" as well. Slander (which you've also claimed of others who have left you a poor review) involves false statements. Your own video will prove that the statements in my review are true; therefore, I welcome your threat of legal action. The only false statements made are yours. Upon review of your video, I would bet you decide not to post it as you will realize no one cursed at you (even you, as far as I recall) and you NEVER offered for us to come back at 1 today. In fact, I (not my husband) am the one who said I was not leaving. . .and I definitely did not curse (and, we clearly did leave without any issue after re-thinking the situation and considering your threatening posture). Additionally, that "offer" (when we were already there with proper documentation and cash) makes about as much sense as your command of the English language.

After being denied service from 4 large local tow companies because my car was "too low", I was met with the best service from Kevin. He is the only person that knew how to safely and effectively tow my Camaro. If you have a nice lower car and are having trouble finding someone capable and trustworthy, look no further!!

Highly recommend! Tahoe disabled early on a Saturday morning and Kevin with Precision responded quickly and professionally and a great $! Family owned biz call em if you need a tow.

Kevin has towed several vehicles for us, Always shows up on time, his prices are the best In the Grand Strand, he is the go to guy when it comes to towing modified vehicles!! His business ethics are outstanding and is always willing to work with the customers to satisfy their needs!!! I'd give 10 stars but there's no option.🫡🫡🤝🤝

Got left stranded by Quality Towing they came without a jump box. My insurance company then contacted PTR and with in 15 minutes they arrived and got me to the battery store. They were professional and efficient.

I am only giving them one star because I have to in order to leave a review. If I had it my way, they would get negative stars. After being involved in an accident on 5/10, my car was towed from the scene by Precision Towing. The driver took my key fob with him, as my car was in shut down mode. The collision company contracted for the repairs picked up my car on 5/12. The key fob was not in my car. When the collision company called the towing company on Friday to inquire about the key fob, towing company claimed they did not have it. I was notified and told them they absolutely did have the key fob. They called the towing company back and towing company found the fob and said they would get it to collision place. As of 5/15, the towing company had not delivered the fob. On 5/18, I received a call from my insurance company that they still have not received the key fob and the wonderful lady even offered to go by the towing company to pick up the key and the person from Precision was extremely rude, used profanity multiple times and was very unprofessional to my insurance lady. I will NEVER use this towing company again and neither should anyone else!!!!

Kevin went above and beyond to provide excellent service even while dealing with a rental car company. He expertly towed a rental pickup truck out of a parking garage for me, and he was very knowledgeable about vehicle functionality and repair. Highly recommend!

Goes above and beyond to make sure he toes your car safely. I have a pretty low car and he did everything he could to make sure it go on there safely. Will recommend him for any towing need. Best around !

Kevin was great. My car broke down late Saturday night on the side of the highway. He got to me in timely manner, was very professional, and took great care loading and unloading my car. 10/10 would recommend.