DeFalco's Automotive & Towing in
Surfside Beach (SC)

Exceptional service! We’ve used defalco’s for service, towing and repairs and always had the best and quickest service! Staff is very knowledgeable and always courteous! Recently had a flat tire, AAA came to fix it, from Defalcos. Had new tires put on at Firestone, who left spare tire in my car! I, in turn, took it to Defalcos, who mounted it back under my car…. NO CHARGE! Thanks for all your service!

I took my truck there about 1 o’clock on a Saturday and they close at two. I needed a starter in my truck. They were not able to get it until Monday but when Monday came, they got it done and immediately and called me to pick my truck up awesome and Teddy handled everything great kept me up-to-date. Couldn’t ask for a better voice or I guess face for Defalco’s public service Guy

I have patronized DeFalcos for a number of repairs. Most recently, my wife and I were stranded with a flat tire. One of their employees (Peter) arrived within a reasonably short time, discovered a damaging metal screw in the tire, put the spare on the car and sent us on our way. I deeply appreciated his help and hope the company rewards him for his hard work.

We were very pleased with Defalco's service. They did an excellent job explaining what was going on with our sons vehicle that had been towed into their shop. They were able to inspect the car in a timely manner. Everyone we chatted with was knowledgeable, helpful, and understanding. It's always a gamble when you don't know the area of who to go to but we were very pleased with the service that we received at Defalco's.

Very trustworthy guys!! They went above and beyond to help me. I had to call AAA four times for my vehicle. Each time these guys came out and tried to help me troubleshoot my vehicle. I think I had every person that works here helping me 😂 I would recommend. Thank you

Arrived from Canada in Surfside Beach on the weekend. Noticed a rattling in my 4runner. Called DeFalco's for an appointment. They made room to fit me in as I was very concerned. Took it in and talked to Terry? I believe. He was so helpful and explained everything to me. The mechanic took care of the problem and found another small problem for which he fixed. They were always friendly and explained all they did. Fair price and courteous. I can see why they are recommended by AAA.

My son's car died while at Costco in Myrtle Beach, we called AAA and they dispatched DeFalco Towing. Peter, the Roadside Technician arrived within 20 minute of calling AAA. Peter was awesome. He was prompt, professional, and personable. Peter made an unfortunate situation pleasant, smooth and easy. Thank you Peter and DeFalco.

I did not receive a survey from AAA , but I just want to give a big high 5 to Taylor the roadside technician that towed my vehicle on Monday night 1-5-26 due to a blown tire. I was totaly satisfied with the whole experience once Taylor arrived. Thanks againTaylor, you are awesome.

Called AAA and Christian showed up less than 5 minutes after I did the online request! When have you EVER seen anything that fast!!!! It wasn’t something that could be diagnosed roadside so we drove to DeFalcos per Christian’s recommendation. They were all so kind, didn’t fix anything that wasn’t broken, gave us some solid advice and sent us home! Honesty and integrity thrive here!

The day after Thanksgiving on Black Friday, we were ready to leave town and our vehicle would not crank, nor could it be jumped off. With the holidays, I just knew we were stranded. We called DeFalco’s Automotive and Towing thirty minutes before closing and they immediately sent roadside service over. The technician also could not jump-start the vehicle. DeFalco’s sent a rollback over around 9:30 P M and before I could turn around, my car was ready by 11:00 A. M. the next morning.This was exceptional service, especially for one of the busiest holidays of the year. The front office was awesome. Highly recommended!

Taylor was amazingly professional and proficient. He kept in contact with me from the beginning of the tow until he dropped my car off. Amazing job Taylor! Excellent service!

Needed an AAA emergency tire service while at a local resort. Peter and Taylor responded. Their response time, service time, and service level went well beyond my expectations. I was totally satisfied.

The best, thumbs up to Teddy and his crew We had a brake failure on our Jeep, AAA sent Defalcos driver Evan to assist within 20 minutes, very professional and careful with our Jeep We had it towed to their shop for repair and glad we did ! They could have hit us up for a full break job and we wouldn't have know better. They determined it was just a missing bolt ($13.47) and all the other parts had no issues. They performed a safety check of the other brakes and found them not properly torqued, fixed that as well All for only $150

I picked up a nail in one of my tires and was initially told my tire (Pirelli) couldn’t be patched at all by the dealership. I took my car in to DeFalcos and talked to Jake. He showed me on the tire manufacturer’s website where this tire could IN FACT be patched. Jake had the guys patch the tire right up for a very reasonable price. Thanks for making this stressful situation a thousand times easier, Jake. Highly recommend for the honest work.

I stopped by defalco’s when i was having a tire issue and Jake helped me out. he was super nice, quick, and made the whole thing stress-free. definitely appreciate the great service.

Defalcos has been my go to shop for the past couple of years. I honestly can’t say enough good things about them. Jake and Teddy have both consistently given me top tier service on every single visit. Their honesty and transparency is refreshing. If you’re looking for a good, honest shop to have your car serviced at, this is the one.

Highly recommend DeFalco's and special shout out to Jake! I'm new to the area & didn't know of any mechanics I could trust. A friend recommended DeFalco's and it was the right call. Jake was very knowledgeable and helpful and went above and beyond to help me with my Jeep!! Fair pricing and great service

While on vacation my car battery died. Through AAA I was sent Defalco‘s for a battery replacement. The service driver was extremely helpful and said there was more going on than just a dead battery. Per his suggestion and the fact that they are AAA certified I had my car towed to DeFalco‘s the next morning . They were very quick to diagnose the problem. They communicated well and my car was repaired very quickly. It was so nice to be treated with such kindness when you are out of town and stranded. I highly recommend them.

I forgot to get the names of the men but today October 13 two men came at 3:07pm to jumpstart my Nissan murano and they were just so pleasant! They did a battery test and couldn’t figure out the problem and honestly my car really is just weird but they got my car started so I could get to a shop. My dad tried to jump my car for two hours and it just wouldn’t start. Very nice men and they are very respectful towards women, they deserve a raise! They were nice on the phone and in person!

We love DeFalco's! Teddy is fabulous and is extremely trustworthy! They go above and beyond every time we bring in a vehicle for service or repair. Not only do they communicate about any problems, they give clear and simple explanations that “normal” people can understand. Highly, highly recommend DeFalcos!

Cameron came to tow my car this morning and was so nice and professional! He went above and beyond since my car had to be towed from the front instead of the back, and he handled it with patience and care. I really appreciated his attentiveness and how easy he made the whole process!

I had work done to my jeep in CT drove to SC where we have another home, apparently the wrong clutch was put on which caused massive damage underneath, I was stuck in SC for 2 weeks, had to leave jeep waiting for the drive shaft to come in, People, I just want to be honest and real. As an African American, at first was alittle afraid thinking that i wouldnt get the best service or work done because of my color. DeFalcos was recommended by AAA, and I was hesitant because I'm tired of places ripping people off like the place in CT, they fix one thing and 3 weeks later it's back in the shop for something else, my jeep is a 2018 and I already spent 6000. Well I had it towed and Mr Teddy and Jake were very understanding of my situation and knew I had to get back to CT. I had to fly back to Ct and leave jeep.The parts finally came in ,jeep done, I flew back to SC got jeep and its riding perfect. I just want to give them a 5 star for customer service, understanding and support. If your car goes down don't play around take it to DeFalcos.

My 1958 Cadillac Blew Out the front tire. I was stranded and needed a flatbed. Scott was awesome. Took super care of my car loading and unloading. I HIGHLY Recommend Scott and this service!!!

My tire picked up a screw and went flat in Pawleys Island yesterday so I pulled over and called Honda Roadside Assistance. I was told because of the snow they are really busy and it could take as long as 90 minutes for someone to get to me and put my spare on. I was so happy that he showed up in half that time, he was very polite and did a great job. He told me to be careful with the spare on my car especially with the road conditions the way they were. I'm another happy DeFalco's customer, thank you so much !!

Excellent support last night from Scott! Our car stopped suddenly, we called AAA and in 20 minutes Scott reached us : he was super kind and supportive and he went the extra mile to make sure we felt assured that everything would be sorted out. He finally towed our car directly to the dealer, which has been the best idea! Thanks Scott!!!

Would recommend to everyone. One of the drivers, Dakotah, treated my car like his own and took amazing care of it. Took photos of it loaded and when he dropped it off and was very careful and thorough. Wouldn’t call anyone else!

I wish I could give more stars to this business. We came here on an emergency basis when our alternator went out on the last day of our vacation. DeFalco’s was so awesome! They got our van properly diagnosed, perfectly repaired, and handled everything quickly and professionally. Their communication was totally excellent - really clear about what all they did, the timeframe to be expected and they were super nice when I called in the meantime with another question. I could tell they sincerely cared about getting my van repaired and helping me get back on the road. If this place were in my hometown, I would go there for everything.