The Five Star Nissan of Florence website reflects our commitment to offering the highest level of service available. We offer several car buying tools to help make securing a competitive loan rate as seamless as possible.
Hours not specified
What clients say about Nissan of Florence in Florence (SC)
Horrible sales reps and Florence manager. Really bad when it comes to customer service. Lack of communication and very dishonest. I purchased 3 new cars and two of them don’t have floor mats 4 months later. Put in multiple orders, they still have not reached out to me about them or answered my many voicemails. Do not do business with the Florence location. Very sad team there with lack of simple skills
I have never been to a better car dealership this place had an amazing friendly and welcoming atmosphere. This place really showcases, southern hospitality great group of sales and business teams and they want to work with you and actually help you hands-down my favorite Dealership I’ve ever dealt with I would give six stars if possible very friendly phone service. Ashley is so friendly and Chris is still super involved with a customer, even though it is a very busy day and I was very amazed with his performance and his attitude with being busy and having multiple customers to help at the same time I would recommend buying a car this is great
Took my daughter to purchase her first car, Kim and Kris were the absolute best to work with, Josh in finance went above and beyond to get the best option for her. I couldn’t have been more pleased with the service we received. They definitely gained return customers.
Mr. Myers is the best! He helped me from the time I walked through the door to the time I left in my brand new Nissan! This is the only place I shop for my cars since I got my first one, and he is a huge reason for that!
Five-Star Experience with Christopher Thorton!
I came in during my lunch break to check out a vehicle I saw online, and Christopher Thorton was amazing from the start. He helped me right away, and we went for a test drive after that, I was even more in love with the car. Chris made both my mom and me feel very comfortable, and the entire process was smooth and easy. He really listened to what I wanted and somehow delivered even more. Huge thank you to Chris and the whole Nissan team for such a great experience!
I am very happy with the Team that helped me yesterday! I went in for Service. Ms Kimberly Smith politely sold me a car I liked. From Kim not asking or pressing to the amazing support team she utilized to Hank the Finance Mgr to a fair price for my car! I am overwhelmed with gratitude! But the Service Team is Rover level awesome! Cristina was impeccable with Service! Thank you all for your effortless awesome.
Kimberly gave me the best experience ever. She kept in contact with me after the purchase and I want everyone to know to go and see her. I was down on my luck, her and her manager got me approved and I got a brand new car. Also gave my kids snacks. I love Five Star Nissan. I live an hour away and it’s worth the drive.
Great Car
Great Price
Great Rate (Safe FCU)
I purchased a 2023 Nissan Pathfinder from them in May of 2025. I saw this particular car on their website and it seemed like a great deal. The car had 23k miles on it and looked like it was in immaculate shape. That was confirmed when we went to the dealer and test drove it. Kris Wilson was the salesman who helped us. He was everything we needed and he wasn't pushy, which was my biggest concern coming in. We test drove the Pathfinder and some other new models and told him that we will let him know our decision. He didn't call me every day or anything like that to make me make a decision. We're very happy with the car and buying experience.
The car did have a scare with the computer system putting it into the limp mode after it was started remotely but I think there were some things on the console pushing in multiple buttons at once and the issue has not happened again so far.
This was the best car buying experience I have ever had. Kimberly was the absolute best! Everyone was very professional. I would recommend this dealership to anyone needing a car.
Kimberly was amazing! We told her our needs and she was able to deliver quickly. This was the most personable experience that we have had at a dealership. She was so kind and funny. I highly recommend her to anyone looking for a new car.
Mr. Rickey Bradley was a number one sale representative during the sale of my automobile and afterward with ensuring I received my auto plates. He was totally awesome and customer service great. Thank you.
Harley Stonerock was phenomenal. My new car was damaged by a technician. Five Star made it right. Harley walked with me through the entire process and ensured everything was handled properly and that my vehicle was restored to its original state. He personally took it upon himself as though it was his own vehicle. He is an asset to Five Star and I will continue to return for their service dept. use because of Harley and his personal customer touch. Thank you Harley!
Kimberly gave us the best car buying experience ever. I’m 80 years old today and she’s been there for us every step of the way. My daughter, granddaughter and grandson enjoyed the experience as well. We have a brand new 2025 Nissan Sentra. I’m recommending my entire family and friends. She’s a very nice and patient with us! I’m happy she’s apart of the Nissan family. 10/10
Great place to purchase a car! Sales staff and management were polite and patient. Our salesperson, DeAngelo Lee, was exceptional. Definitely worth the hour-long drive from Conway, SC.
Markese and Tony were very helpful and professional in our buying process! This is our 3rd purchase from Five Star Nissan of Florence. We live an hour away from the dealership but it is worth the drive for the great service and pricing!
Please be aware of the service department at this dealership. Looking at the most recent reviews I can see that our experience was not an isolated event.
We brought our Rouge to Five Star Nissan because it would not fully start. Although they were able to ultimately get the vehicle to start again (after replacing several parts totaling almost $3,000) there were several issues along the way and when we went to pick up the vehicle.
1. We brought in two functional key fobs, but when we picked up the vehicle only one worked.
2. We were charged for a $129.95 multi point safety inspection that we did not authorize.
3. The dealership broke the shift lock cover while it was in their possession.
4. The dealership did not return our old ECM despite me asking them to do so before the work began and afterwards.
5. The vehicle was returned to us with a screw missing, a dirty engine bay, and a very dirty driver side door and seat.
When we picked up the vehicle we brought these items to the service advisor's attention. He did not offer a solution at the time, but said he would call us back the next business day. It has now been over three weeks and we have yet to hear from them despite leaving multiple messages.
There are clearly issues at this dealership that start at the top of the organization and end with the service advisors who have no compassion for their customers and do not care to resolve issues. This dealership refuses to take responsibility for their actions.
I would highly recommend that you avoid this dealership.
As an edit I reached out to the general manager twice using the email provided and also called them and left a message. The general manager nor service manager has yet to respond.
D’Angelo Lee was awesome!! I recommend him to anyone! I put 4 stars (round up to 4.5) because of a finance worker that test drove my trade in. He threw my keys on the desk like they were nothing and it felt very disrespectful. Everyone else was awesome!! I recommend buying from here!
No pressure. I was able to checkout a few models and take my time. Respectfully, most of us dread the sales person walking out onto a lot. We actually had a pleasant experience. Will, the salesman, walked my husband and I around the lot. My husband clearly stated “we are not buying today, we’re just looking.” NP Will treated us as a valuable customer. Knowledgeable, Will listened, gave us the opportunity to check out several models. Test driving the new Rogue sealed the deal. The Finance Manager, Harold, thoroughly explained our options, extended warranty, etc. Plus wanted to make sure our payment was within our budget with a good interest-rate. Simple put, Harold enjoys his job, refreshing ;-) Yes, it’s been a long time since we bought a new car. This was an amazing experience, zero stress. I highly recommend Will if you’re in the market for a vehicle or “just looking.” Thank you.
My car purchase was the best experience I could've hope for nowadays. I had no transportation of my own so I made my selection from the website. Our salesman, Markese, found me a better deal after I told him what I didn't want via text. The 2nd selection was the best choice financially and personally. I bragged Carvana had them beat by delivering a car. We had no transportation of our own. Markese printed all paperwork prior to our arrival to sign documents. The financial transaction process was seamless. A cashier check as payment in full and he delivered the vehicle to my front door after work on a Saturday. They went above & beyond making us clients for life. They are 10 stars!
I recently purchased a Nissan 370Z from Five Star Nissan Florence in Florence, South Carolina, and I couldn't be more satisfied with the entire experience. I want to extend my heartfelt thanks to Rickey Bradley, the exceptional salesman who assisted us throughout the process.
Rickey went above and beyond by sending me a personalized video message, allowing me to virtually explore the car and make an informed decision before making the 2 1/2-hour drive. His dedication to providing thorough information and promptly answering all our questions truly stood out. What impressed me most was that at no point did I feel pressured or obligated during the entire transaction.
The Nissan 370Z is a beautiful vehicle, and the ease of the entire transaction made the overall experience memorable. Rickey Bradley's professionalism, knowledge, and genuine customer service made this car-buying process a breeze. I highly recommend Rickey and Five Star Nissan Florence for anyone looking for a seamless and enjoyable car-buying experience.
Thank you, Rickey, and the entire team at Five Star Nissan Florence!
We had a great experience because of Mr. Dannie. He was very knowledgeable and able to answer all of our questions and get the best deal. We would recommend to anyone to go to Nissan in Florence SC.and make sure you ask for Mr. Dannie!! Also the lady who greeted us on Saturday was very friendly and hospitable. The guy who finished our final paperwork was very friendly and knowledgeable. Again Thanks Mr. Dannie I love my new SUV!
I was a little hesitant about the idea of purchasing a new car from the start but the team at Five Star Nissan made the impossible possible and for that I’m grateful! De’Angelo Lee was super attentive, informative, patient, and focused on taking care of my very want and need thru this entire process. I would definitely recommend him and the Five Star team to anyone that’s in the market for a new or used vehicle.
Took awhile like HOURS but they really worked with me. Got me into a brand new car. Was my first time ever financing anything. Really appreciate everything. Thank u guys! **UPDATE!!**
2021 They got me my first new car.
2022 Danny Myers and Henry were awesome and friendly to get my trade in and another new Nissan. HOWEVER The issue comes in later when if ind out 2 things. 1) Danny Myers LIED and put WAY higher income on my documents than I actually make and he DID NOT explain anything about negative equity and being my 2nd time ever financing anything ended up with HUGE loan and Huge payments NEXT 2) The warranty I purchased does NOT cover mechanical issues like transmission or engine when I was told it would and purchased a Platnium Power train warranty AND I purchased a tire/road warranty after many a flat tire with my 1st car. I just REALLY Dislike being LIED TO and swindled. I guess that's their job to lie and swindle but it's wrong. Now over a year later I'm stuck with a truck and warranty I don't want and can't get out of it. I won't EVER go through Nissan to buy a 3rd car. They got me twice and I was happy the first time but the 2nd time has been a never ending nightmare. ALSO DONT HAVE TO CALL THEM BEVAUSE IF U LEAVE THEM A MESSAGE U WILL NEVER GET A CALL BACK! GOODLUCK
I had an amazing experience at Five Star Nissan of Florence. Azhana helped me in every way possible with trading in my 2016 Chevy Malibu for a 2023 Nissan Altima, she made me and my sister feel very comfortable. It was a great experience 10 out of 10!!!
I visited several dealerships in the area on my day of purchase. My salesman, Mr. Dannie Myers, was amazing! He came out, asked me a few questions about what I was looking for, likes/dislikes, and walked me directly to the only vehicle that I would look at and test drive. His attentiveness to what I wanted made my decision much easier, and I am one picky chick! I fell in love with this car and even purchased it in a color (white) that I vowed to never buy again! If you are looking for a new car, 5 Star Nissan and Mr. Dannie Myers is who you should visit. Mr. Myers will even come out on a nice, hot day!
I had the best experience and will recommend Five Star Nissan of Florence to everyone!!! I needed a car quickly after my car was totaled. Everyone was very friendly and knowledgeable. I felt like they truly had my best intentions at heart. They were welcoming and greeted myself and my parents as soon as we got out of our car. I worked with Mr. Luke & Mr. Ricky, and left with a 2023 Nissan Sentra!!! Go see them if you are looking for a vehicle!!!!
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