Can't get any better than these guys. First time I needed a towing in 40 years and I got lucky when I called these guys. I got several update calls from the driver informing me where he was and what he was doing to get to me. To me that is very important because when you need a tow, the truck is not around the corner waiting for you to call. He showed up after a couple hours just like he said. Got my car home straight from there. Was very polite. I was waiting for the gotcha moment with the bill but it didn't happen. Charged me exactly what was quoted which was a very fair price. What else can you ask for? Thank you for such good service.
Faith in humanity restored by Joe at EC Luxx Towing!
I feel compelled to share an incredible act of kindness I witnessed involving Joe from EC Luxx Towing. An elderly couple, both over 80, had broken down at a busy stoplight on Crowfield Blvd. They were already having a terrible day, returning from the bank after dealing with a compromised account, which is devastating for folks living on a fixed Social Security income.
Joe was driving by, saw them stranded, and actually turned his tow truck around to help. He didn’t just move them out of traffic; he towed them several miles all the way to their home. Joe did the tow for FREE!!!
In a world where everyone is in a rush, Joe stopped to help those who needed it most. This level of compassion and generosity represents the absolute best in humanity. If you need a tow, please support this business. Ask for Joe, he is a good man with a huge heart.
We were stranded in the middle of the median on Savannah Highway and Seph came quicker than we were expecting to tow our vehicle. This was all taking place around 4-5 in the morning and while we were waiting on the Uber driver to arrive Seph let us wait in the truck with him since it was raining. Thank you for making this bad experience better!
Seph and Lew are the best guys around!! What a great team to represent EC LUXX!! Outstanding service from these guys and they always have a smile!! They’re the best
Had the pleasure of working with Hugh today for a tow. He was very polite and kind. The service was very quick and efficient, even in the pouring rain. I will definitely be using them again in the future for any towing needs I might need. Thank you guys again for everything!!
I had the pleasure of being assisted by Josue today when I needed a tow, and I can’t say enough good things about his service. He was incredibly professional, punctual, and handled everything with great care and attention. He made a stressful situation so much easier with his calm demeanor and clear communication. It’s rare to come across someone who takes such pride in their work, and Josue truly went above and beyond. Highly recommend his service — thank you again, Josue!
The tow truck arrived quickly and the driver, Josue, did a great job communicating with me about his arrival. He did an amazing job getting the car loaded as it was a full parking lot without a lot of room to maneuver. My car was treated very carefully as if it were his own. Very happy with the service and Josue was truly wonderful to work with. Highly recommend!
Thank God for this bunch. I called to see about getting my Pete 579 jumped because the batteries were DEAD DEAD DEAD. I CALLED AND THEY GAVE ME THE ABSOLUTE BEST PRICE!!!! The people were friendly, fast, and a pleasure to work with. Josue was the man!! He was very friendly and helpful. The jump box he brought wasn't quite strong enough so he went into the truck stop and bought some cables to run from his truck for and extra boost.
Thank you so very much for being there and being cheaper than anyone else. Top notch people to call.
Horrible tow company and terrible customer service. These clowns towed my vehicle which was my fault and left my spoiler hanging by a bolt. Even after sending them pictures of the damage they are quick to say it wasn’t them and there not liable. Accountability goes a long way and these company are quick to collect the money for you car but not so quick to have accountability for there own mess. Make sure you inspect ur stuff if these guys tow u.
I was stuck in deep sand and couldn't get myself out. After struggling for a bit, Josue showed up and asked if I needed help. As soon as I explained, he ran to grab straps from his truck without hesitation. Before I knew it, he had me pulled out. I can’t thank him enough for turning a stressful situation into no problem at all. Super helpful and kind — truly went above and beyond when he didn’t need too.
Listen, this is the best tow company in the Low country. I went down with a bad tire, reached out and they had someone on the way within the minute. Excellent customer service as well. Can’t get any better. Josue was my representative, represents the company well!
I had a last minute car issue on I-26 car broke down on me and I had a friend recommend Excluxx called them and they were excellent customer service and quick 20 min they arrived and took my car would call them again anytime
We had an excellent experience with ecluxx Towing. Josue is a true professional. He went above and beyond for us. He was such a nice guy genuinely a good person. He helped us when enterprise left us stranded and made sure we were able to get a different rental. My family and I really appreciate the excellent service. I can't say enough!! P.S. good luck on the track guys!
Josue was extremely professional and very friendly . He was on time and allowed me to ride with him. He was also thoughtful and even made sure I was comfortable with a/c on immediately. Thanks!! You made a rough day a bit easier!!
I called Elite Towing 1st a company I’ve used in the past (assuming my tow would have been $300+ anyway) why not stick with what I know right?! WRONG! So not only would I have had 2hr wait but the fee would’ve been $355. I called this company on the 3rd try and not only was the cost EXTREMELY affordable ($120) but my tow driver was estimated to arrive roughly within 45min but he got there in 10min. I swear by the time I hung up from the dispatch he was there. Needless to say, not only am I a repeat customer if ever I need a tow again but I am telling EVERYBODY to use them. Even if there is a wait it is worth it considering the cost and the great customer service
I blew a tire Friday afternoon, and Josue made an otherwise stressful situation pleasant and easy to manage. He called to introduce himself to me and gave me an estimated time of arrival, and I was able to view on a map where he was and when I could expect him, which made me feel safe and put my mind at ease. He was quick in getting the car onto the tow truck and even assisted me when we arrived to the dealership. Excellent communication skills and a lovely personality. Josue went above a beyond! Thank you!
I had two Coast Guard Sailors stuck in the middle turn lane of Ashley Phosphate during evening traffic. Our Govt vehicle broke down on them. While waiting on a GSA authorized tow truck, Josue' was driving by and asked if they needed assistance. He towed them truck and took the Sailors to a safe location to wait on the authorized tow truck for no charge. An outstanding show of professionalism and humanitarianism. Great job
We broke down at a busy intersection. Josue happened to be driving by. He stopped, asked if we needed help. Immediately, he got to work, stopped traffic, got us lifted, drove us to our destination. Without hesitation, Josue helped us, no questions asked. True dedication.
I couldn’t have asked for a better experience with a tow company. Last night, my car stopped on an exit ramp on I-26. While I was in the midst of a panic, one of the drivers from this company stopped behind me and offered me help immediately. I didn’t catch his name. He was kind, worked fast, and helped ease my mind when it came to the car. We had a great conversation on the way back to my destination too. The price of the tow was great compared to other companies I’ve seen. I strongly recommend them to anyone needing a tow.
Called when my engine idled out by the very busy Spinx light intersection on Ashley phosphate. Josue called promptly and let me know his ETA. He pulled around very quickly while at the intersection and had me steer my car up the ramp. Especially hard finding a tow truck that can take low to the ground vehicles. Glad it worked out and he took me to the shop down the road. Great and personable guy. Definitely recommended using this company for a much less stressful tow experience.
I asked the community for tow recommendations and reached out to Hugh for an estimate. My truck needed to go a shop 23 miles away. I disclosed with Hugh my other estimates and he was able to give me the cheapest rate out there! One quote was $185 dollars more! He was very professional and was even able to accommodate my payment with Apple Pay. I had faith with paying even before the tow truck arrived. Nick was the driver and when he showed up he got the truck loaded and secured very quickly. I HIGHLY RECOMMEND!
“I had to contact BMW for a tow, and this company they sent was amazing! They arrived quickly, were very responsive, and super friendly. They did a great job helping me get my car safely to the dealership. I really appreciated their professionalism and efficiency!”
I can't thank Josh enough for his incredible help on Thanksgiving! After calling around to several towing companies without any luck, I finally reached out to Ecluxx. Not only were they one of the few towing companies available on Thanksgiving, but they were also incredibly understanding of my situation. Thanks to their flexibility, I was able to enjoy dinner with my family and then schedule a tow pickup afterward, which was such a relief. The drive home was made even better by the great conversation we had, Josh has such a positive and approachable demeanor that he made an otherwise stressful situation feel manageable. It’s rare to find someone who is both so skilled and genuinely enjoyable to talk to. If you ever find yourself in need of help, do yourself a favor and call Josh. His professionalism, kindness, and willingness to go the extra mile are truly unmatched. I’m beyond grateful for his assistance and wouldn’t hesitate to recommend him to anyone. Thank you, Josh, for turning a tough moment into such a positive experience!
Exceptional Service from EC Lux Towing – JJ and Josue Are True Professionals!
EC Lux Towing is hands down the gold standard of towing services! JJ and Josue turned a stressful situation into a smooth, worry-free experience. Their professionalism, efficiency, and genuine care for their customers make them a company you can trust.
When my car broke down, I was overwhelmed and unsure of what to do. One call to EC Lux Towing, and JJ and Josue showed up quickly, ready to help. Their response time was impressive, and their friendly demeanor immediately put me at ease. They handled my vehicle with great care, and it was clear they’re experts at what they do.
What sets them apart is the personal touch they bring to their service. JJ and Josue went above and beyond, ensuring I was safe, walking me through the process, and even offering helpful advice for the next steps. Their transparency and fairness in pricing were refreshing—no surprises, just honest, reliable service.
If you’re ever in need of towing, EC Lux Towing is the company to call. JJ and Josue exemplify professionalism and kindness, and I wouldn’t trust anyone else with my vehicle. They turned a difficult situation into a positive experience, and for that, I am beyond grateful.
Thank you, EC Lux Towing, and a special shoutout to JJ and Josue—you’ve earned a customer for life! Highly recommended!
Hugh and Josue were the best!!! I had a really dead battery and these two fellows had to jack up the rear tires to move the car forward out of the garage. They were the greatest!! They worked together exceptionally well and I would use them again anytime.
Hello I want everyone to know about this awful experience with this vehicle breaking down was out there for several hours but a wonderful young man name Josue stopped and offer his help I was waiting on another company they never showed he give me his number I called him back and he came the most respectful young man and friendly thank you I truly appreciate you need more people like you in this world
I dont know where to start. My family and I live in Tennessee and came down to South Carolina to go fishing for the weekend. On our return trip to head home our vehicle broke down with our boat on the trailer. We called AAA and they gave us a 2 hour eta. When they arrived they didn't have the proper equipment to transport our boat, so they had to send another truck which gave us another 2 hour eta. Shortly after another tow truck driver approached us and asked if we needed help. We told him yes. This young man by the name of JJ contacted his boss and give him the run down about our situation and had leave and swap out his tow truck for a bigger one to accommodate my family and transport the boat. He beat AAA back got us loaded up and took us back home to Tennessee that same night. JJ did a hell of job transporting my vehicle and boat. He took his time with us. I highly recommend EC Luxx Towing & Recovery for all your needs. Thank you JJ.
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