Werner Service Center in
Dallastown (PA)

Our family has had an exceptional experience with Werner Bros Service Center. Our son, Charlie, is part of a work-study program through York Tech, and his shop teachers (who are very well-respected by their students) recommended Werner Brothers as a place where he could learn the trade the right way. Since Charlie started there over the summer, we’ve brought several of our own vehicles to the shop and have been consistently impressed with both the diagnostics and the quality of the repair work. Communication has been clear, the service has been straightforward, and the work has been done right. Beyond the vehicle service, we’re especially grateful for the education and experience Werner Brothers is providing our son. From ownership to veteran techs, it’s clear this entire crew takes pride in their work and in developing young technicians. We appreciate this group of people - and highly recommend to friends and family.

Excellent service each and every time

I always get friendly service, a job well done, and trust their advice. They helped me save money when they could. I'm a returning satisfied customer.

Great service

Long time customer! Would not go anywhere else for service or to buy a car

Jeff and his team were great. Had me in and out in under an hour. I never take my vehicles anywhere else.

Took my car here for a inspection. They drained the oil out of my car but never refilled it. Had my car stall on me luckily didn't do any permanent damage. Will never go back.

I usually take my cars here over the past several years. I have never had a bad experience until today. My car had a check engine light on. I told them it was either the gas cap or a sensor. I mentioned I already changed the gas cap several times so I didnt think it was that. It ended up being the seal on the lid of my gas tank was dirty and not tight so vapors were escaping (this happened bc we had to empty the gas in the tank from the vehicle sitting a few months ago). The check engine light came on about a month after we did this so I was not sure if that is what was setting it off. They called me that night to tell me the car wouldnt be done bc they couldnt figure it out. They thought it had to deal with something with the gas tank, and I mentioned us emptying it and what I thought it may be. The next morning they called me to ask me again what we had to do to the gas tank and what I thought may be the problem. I mentioned I thought the seal may be setting it off since the diagnostic machine said it was evap error. An hour later the vehicle was ready. I was charged 400 dollars. To me that is pretty steep. Especially since they just took my backseat out, cleaned the lid that I thought was the problem after hearing the error code, and put it back on. I basically told them what to do after I knew the error code. I know they spent time on my vehicle trying to figure it out. But 400 dollars worth of time? If they charged 100 an hour and lets say it took an hour to take the back seat out, check the cap, clean it, and put the backseat back (which I know it does because we did it and we aren't mechanics, and they called me an hour after asking me what I thought it could be telling me the vehicle was finished). That would be about another 3 hours at 100 dollars an hour that they charged me for trying to figure out what was wrong. Three hours for mechanics that went to school and still couldn't figure it out. As mentioned 400 dollars was steep for the "work" done. They are always polite and friendly there but this time I feel like I got taken advantage of.

Always honest and friendly. Have helped me a lot. Gets the job done quickly. Highly recommend this business!

I would avoid, they didn't fix my overheating issue on RAM. Instead whatever they did messed it up further. I had to take my RAM to the Dealership. They basically stole 200+ dollars from me.

So reasonable but always busy.

Timely, we were past due on our inspection and not counting the weekend, we were only 2 days without the car. Considerate, they called for even a small expense before proceeding with the repair. Considerate, after approval of the repair, Steve said we could pick up the car in 90 minutes. Within the hour, Steve called back to let us know the car was ready. That call saved us a lot of time picking up the car and with having the car for the rest of our day.

Very helpful! This will be our shop from now on

ZERO Tried to rip off my son.$700 for 1 side rear brakes never offering to do both sides which is what you do. They never check drivers side it to was bad $1400 for rotors and pads I did both sides myself $250

The staff at Werner Brothers were helpful, courteous, and timely. They checked the brakes on my 2011 Mini Cooper Countryman S and reported all was in working order. They also completed an all points inspection of the vehicle and reported the car looked in excellent condition. They graciously only charged me $31.30 for their time. Their service provided peace of mind to this mom of a new driver, as the Mini will be primarily driven by her. #customers4life

They do quality work and double check everything to make sure it's right

Always do right by my family and I, great honest service

Nice staff and the mechanics are very knowledgeable

I live within walking distant of this place. Had to get my car inspected here. They tried to charge me over $700 to replace one break. They said the break disks on the one side was over heating and other issues.. I ended up taking the tire off my self with my dads help. All the stuff they said wasn't right. Yea there was issues. I ended up looking at the other break on the other side. Found out that side break wasn't working properly either. I don't think they even checked let alone take the tire off to closely inspect the other break. Cost about half of what they said for to fix both breaks. sadly this was the first and last time id take my car there. I had other 4 other family members that were going to go here but told they shouldn't at all after that.

Ive been using Werner Bros for years to care for my family's auto service needs, honest and fair. Mitch and Jeff are the best in meeting your needs, thanks guys.

Great people and great prices. A pleasure to do business here.

Love it . They are very nice to work with and prices are great they treat u like a person.

Great service and staff is friendly

The best repair shop in town. Honest crew with great pricing. Wouldn't take my car anywhere else.

Didn't have any work done here. Just ordered some Weather Tech mats for my car. Shipping was prompt and the prices were the lowest i could find.

Couldn't be happier with their service. I'm a very picky person when it comes to take my car to a shop. The new service center is very nice and clean. They did the job right and very clean too. My car was returned the same way I dropped it, no funny smells or grease, dirt stains, etc. I can tell they cared about keeping my car clean. The staff is what you expect from a typical "MaAAn" shop. Minimum courtesy and to the point. The work (tires) was done in a timely matter and for a fair price (less that all the major competitors around east York) which made me happy. Give them a call if you are wondering about a repair. I recommend them.

Trusted shop with excellent service, reasonable prices and quality work. Highly recommend.