Hope's Collision & 24 Hr Towing in
Tamaqua (PA)

$250 to get a car back from snow removal, less than a mile away. On top of that no signs were clearly displayed. What a joke. Don't waste your money or time here.

I got towed after my catastrophic break down. Was during the day thank god. I have no complaints on the service. A+ iny opinion, but you be your own judge of that.

These guys really care about they're customers! Top notch old fashioned, straight forward, great customer service!

Lost power at midnight in a highly dangerous position on 309 placing myself, my vehicle, and other drivers at risk. Owner expertly stopped my panic, and arrived quickly. This gentleman is a true hero!

The best!! Thank you guys for all your help this morning.. Coming to Poly Plastics to get me. The tow service was exceptional!! Thank you so very much. To the driver, cleaing the battery, did the job!!!! You saved me. May God bless you . ⭐⭐⭐⭐⭐

I called for roadside assistance on I-81 and the guy who answered me the phone told me that there was someone in Hazleton who could do the job. When I asked him if he could give me the information, he closed the phone. Very unprofessional.

Car died on the interstate during a snow storm at night 30ish mins away from their office. They were the only ones who would take us & got to us super fast. For the ride back home, we were surprised by the amount charged, very affordable esp with how long the drive was back to our house. We are very very thankful 😊

Absolutely amazing... Best tow service super fast Great customer service... So thankful for hopes they went above and beyond and great reasonable prices..

My car wouldn't start in downtown Tamaqua today and I called Hope's. They had it dropped off at a local garage 45 minutes later. The driver was polite and efficient, and the price was very reasonable.

I do feel bad about the couple of reviews that were negative. But my experience was a positive one. Hope's Collision Auto Shop towed me twice on Friday May 17, 2024 because of a burnt out alternator. I thought it was a dead battery so I bought a new one. And got stuck again. Mark or (Scratch) who picked me up with a roll back flat bed was courteous and professional and nice to talk to. Excellent equipment, new and well kept. The shop was clean and well kept with a professional facade and signage. Joe and Brad on the phone were courteous and considerate and discounted my second tow. The repair was done well with no problems or strange after noises or issues. And, they fixed my truck quickly (2 days) with all the work that they had before me. I have my regular mechanic for years but he is 45 minutes from me and I needed a shop I could trust on that day. Hope's Collision and Repair shop became my back up service station from now on. And they will be painting my 2010 Nissan Frontier Pro 4X soon.

MATT, AND HIS CREW, were kind and compassionate to me. I was out of town and needed their tow services. They did everything in their power to make sure I was comfortable. They truly went above and beyond to service me. They gave me HOPE that day, 3/16/2024. Thanks again, Matt, for everything. I live in Philadelphia, but I hope our paths will cross again, real soon.

They were affordable and still think $50 to open my vehicle because I locked my keys in it at work and also waited over an hour for them in the cold... Though it took them 5 minutes to let me in.

Beware of this predatory towing company! They inflate their fees, refuse credit card payment, and damage vehicles!!!!!!! I had my vehicle stolen and recovered by police and sadly picked up by this company and it sat in their possession for ONE day, it was $600+ to get my vehicle out of their possession, at first I was told I could pay by card then later told I could not because “he didn’t like my tone”. Absolutely a scam!!!! Report them to consumer affairs!

Disabled vet here in a wheelchair, car broke down cause of coils or something small and I had it towed here two blocks for 60 dollars and two weeks for them to leave it in a lot and tell me they’re working on it every day, just to tell me they can’t do anything and that they have to charge me To tow it somewhere else . And when I questioned why they didn’t just alert me from the start I got hung up on by the receptionist Brad . “Call back when your in a better mood your not gonna ruin my day” he says before hanging up on me. Worst mechanic I’ve ever dealt with in my life don’t come here they’ll steal your money.

***AVOID AT ALL COST*** Absolutely TERRIBLE company. My car was brought to them on 6/13 after being involved in a hit and run. In the span between 6/13 to 9/13 I dealt with terrible communication, empty “promises”, and SO MANY lies. They have not touched my car ONCE in the three months it’s been sitting there besides TODAY to try to make it “street legal”. Throughout these three months they have been unable to give me an estimated date or even slight guess as to when my car would be done. They lied to my insurance company and I in the very beginning saying they “had the car in the shop, it’s torn apart & began working on it” yet when I drove by it was in the same spot it had been and Joe & Matt’s stuttering response was “wellll we had it in the shop and we were going to start working on it, but we got busy and took it back out” These two are the biggest jokes I’ve ever seen of men. When on the phone with Matt today just simply trying to understand things he called my husband a “slime and slouch”. As of yesterday the plan was we were waiting on a quarter panel and we were going to wait to see if it would come in by next week, in the meantime they gave me a rental car (I’ve attached the photo and you can see it had no end date filled in) they said I could have the rental car until my car was done, but once again couldn’t guarantee when that would be. Well today they’ve just decided out of no where to no longer work on the car and THREATENED to CALL THE COPS if the rental car wasn’t back by 4pm. ?!?!?! Like what???? If you enjoy being LIED TO, DEGRADED, CALLED TERRIBLE NAMES, and NOT HAVE YOUR CAR WORKED ON then this might be the place for you! BUT if you want your car actually worked on and treated with respect and kindness GO SOMEWHERE ELSE.

Submitting in regards to my daughter's experience with this company. They received car on 6/13. It is now 9/13. Throughout the past 3 months we have been told the car was apart, the car was not apart, they were waiting for parts to come in and now today actually said the parts were NEVER coming in. What??? Yesterday she was given a rental by them, with documentation. Yet, they called this morning threatening to call the police on her in case the car was stolen??? That makes no sense at all. Obviously after all this the car is being taken to a reputable auto repair shop and not a slouchy, slithering, lying, disrespectful "auto mechanic". Be advised, if you want your car to actually be repaired, bring it elsewhere. FYI....If you are a female, I do NOT recommend going there alone.

Had my car towed to their garage after a deer ran into my Jeep and had them complete the work needed to be done. I got my car back in a few weeks! My Jeep looks amazing! Thank you!

They know how to help with mercedes !!!! These people are amazing !! I called 6 other companies that couldnt do what they did. They came in record time fixed what no one could and gave me the best price! They were so sweet and nice even the lady at the front shes amazing. So yeah I definitely recommend this place ! Any future car needs and these will be my guys!

We were referred to Hope’s by Cal’s (Hometown) when we ran into tire trouble on I 81. Bill promptly came out and loaded us & our pickup for a tow to Cal’s. Bill took great care in making sure we were safe and he sure was a helpful fellow. Thanks for helping us out.

These guys are the best! They are courteous, friendly, and highly professional. They replaced a broken truck door window the next day and the price was reasonable. I would give them an unqualified recommendation. Please note that they will accept some other form(s) of payment (you'll have to ask what), but if you want the best deal, be prepared to pay with cash.

I was by myself a distance my from home. I called onstar and they called 2 tow services. One was 2 hours hope's was 40 minutes. When they got there I was greated by an extremely polite young gentleman. I had all kinds of coverage. McKinley was nice enough to ask if I had AAA. He then proceeded to inform me that he could drive me all the way home to my mechanic where I felt safe. I was so grateful. I didn't have to go to someone I didn't know being a woman. We had the nicest conversation . Thank you for nice people like him.

The city of Tamaqua towed my car for snow removal about two months ago (Without notice ofc cos it's frickin tamaqua why would they lol) Anyway I digress, Hopes had my vehicle in impound for no more than TWO HOURS while I was at work and absolutely shafted me for $250. Yes, TWO HUNDRED AND FIFTY FRICKEN DOLLARS FOR TWO HOURS. I have been robbed at gunpoint before and felt less robbed. I highly recommend All Points towing company instead because they offer great, fast, and reliable service at a fair price that is a billion times better than Hopes.

I was stranded out here during the first big snow this year. I would have froze to death or been hit by a plow truck or another vehicle but... Thank God for the staff at Hope’s Collision! They picked me up after a local gentlemen called to tell them the situation. They brought me back to their shop and let me spend the night, there’s an apartment-like second floor. Meanwhile, they worked all night, not just to get my car but everyone else’s too. The final and biggest blessing of all was when time came for me to pay them... I just didn’t have the money. I hadn’t planned on being gone for more than several hours. This was one of the most humbling yet beautiful moments of my life because for whatever reason they found it in their hearts to let me have the help no strings attached. Wonderful people and a great Christmas blessing. They even cleaned off my car for me in the morning. Thank you all again!

This shop is outstanding! You couldn't ask for better customer servic. My trailer blew a tire. It was about 30 min from the time I called them to the time I was back on the road! The price was also very fair. I was expecting it to be about 2x what they charged. Even after they put my spare on (that didn't have the proper air pressure) they followed me to a gas station and waited to make sure the air compressor at the station worked. Thank you

These people are really great to deal with. They towed my buddy’s VW. I arranged things and my dad met them at pick up, and my friend paid them. A somewhat unusual deal, and these guys were totally easy going and cool. 5 stars.

They did a great job fixing my car. They did more than I expected. I was paying them cash and Mr Joe did everything to save me money and show me exactly what's wrong when the front end was taken apart. So yeah, I think they really worked to make this as affordable as possible - which was my main worry - and they delivered above expectation. That being said, they could have easily taken advantage of the situation when my ride is stuck there and I'd lose money just towing it out of there. But they did not. I actually left with the feeling I couldn't have done the repairs for less. I haven't had any problems with the car couple months after they worked on it and at this point I don't expect any. Thanks personally to Cory for the patience and Joe for keeping in touch and working out all the details.

What a great company to deal with! After a terrible experience with Schlier’s Towing in Lehighton, who said they could not (aka would not) help us get the car out of a ditch, Hope’s showed up and said there is ‘NO reason why the first tow truck company could not have helped you’. They showed up quickly on a Sunday night, hooked up the car, and got us out of the ditch easily. Not only did they do their job efficiently, I felt like they went above and beyond. We were going to submit a reimbursement with Triple A, but the guys from Hope’s offered to call it in for us, and they made sure they knew the first company didn’t have one reason why they couldn’t have gotten the job done. After a bad experience, my husband and I went home very happy that night thanks to Hope’s! I wouldn’t hesitate to call them if we needed a tow truck again. They were great!