I have been going here since 2021. Never had too many issues. Today I called to make sure they were open because of multiple power outages. The guy who answered the phone said yes. That was at 4pm. I got there at 4:25 and was parked on the scale for 10 mins. Before Mr. Rat Tail came over and said that he wasn't going to weigh me. I said why. He said he had to be at the bank by 5. I asked if I could just unload my brake rotors and he said no. I said I'd be quick like 10 mins. He said he's tired of people like me coming last minute and I could unload my rotors but he wasn't going to pay me. I said I'm a regular customer here and he said I know. I then said I drove 1/2 to get here and if I couldn't at least unload the rotors I'm not coming back. He said real nasty don't make threats to me and walked away mumbling something. I hope the owner reads this and let's me know when Mr.Rat Tail is gone. Then I'll bring my scrap metal again.
They tried to get me to unload 500 lbs of aluminum off my truck lean it up on a 40 yard dumpster than climb on top of bundles of scrap cans and put it in the dumpster. That’s insane and dangerous as hell. On top of that you didn’t know how much a pound costs til after it’s unloaded he said . I’m not risking my safety so you don’t have to do your job. I’ll never understand why people don’t want to help their customers.
Fire these thieves over the counter. They took my 70 lbs of THHN & told me that it's low grade copper and and only paid me for 28 lbs on top of that. After a battle they finally reweighed it and gave me the difference but again in “low grade” wire. They refuse to fix their mistakes and her excuse of not being able to read her own handwriting. If you’re the owner and you see this please solve this big issue. Your workers are also stealing from you. Please check your cameras. I need to be reimbursed.
Never give the right price cuts it in 1/2 and screws ya over
Update 6/30/2022
Got better since they fired that other girl way better with price! Sammy is a great guy. Definitely the leader there. if it wasn’t for him that place wouldn’t wouldn’t be open.
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