Express Towing in
Royersford (PA)

The dispatcher was kind to the point fast. My tow truck driver‘s name is Franklin. He was extremely professional, very friendly had a wonderful attitude and it was just an overall extremely easy and pleasant experience and as we all know, that’s hard to find nowadays so I just wanna give them all a shout out thank them so much for all the hard work that they do. They did an amazing job

I reached out for help with my dead battery. After being told a truck would arrive in 45, there was no truck. After contacting them 90 minutes later I was ghosted and forced to call another towing service.

Great service! After a stop at Wawa, my car wouldn’t start back up. It was late and me and my husband were able to push it to an out of the way parking spot. The next morning I found Express Towing using Google Maps and asked to have it towed to a local service center. He got it done quickly and sent me texts and pics of the drop off to verify. Payment was easy with multiple options available. A good experience and I’d definitely call again the next time I’m in need. Thank you!

Got stuck on 422 around 10pm in the rain because my car was overheating. I called them and they were there in under 25mins. Franklin showed up, got right to business and got my SUV on the flatbed in under 5 mins. We followed him to the repair shop, which he was already familiar with and he pulled that SUV off and parked in reverse in neutral like a boss! Very glad they were able to come so quickly. He was friendly and got the job done very quickly! What more can you ask for?

Frank responded promptly to my request for towing, and did ot amazingly quick. The price was reasonable considering circumstances. I would recommend his service.

Such great service. I love the the fact that he sends you pictures of when the car gets picked up. And informs you when it gets dropped off. I will use the on all future needs

Our employee had a flat tire and no spare. Express Towing was swift in picking up the car, good at communicating where to service the car and friendly and professional in every way. I would definitely use them again!!

I cannot say enough good things about Express Towing! From start to finish, their service was top-notch and far exceeded my expectations. When my truck's water pump broke and left me stranded, I was stressed and unsure of what to do, but their team turned a frustrating situation into a seamless experience. The pricing was transparent and fair—no hidden fees or surprises. It's rare to find a company that values integrity and customer satisfaction as much as Express Towing does. If you’re ever in need of a tow, look no further. Express Towing is reliable, efficient, and genuinely cares about their customers. I will be recommending them to everyone I know. They are the best in the business!

If I could leave 0 stars I would. Communication was horrible. The person I spoke to (Franklin Cain) was extremely unprofessional, he was cursing and screaming at me over the phone because I wanted confirmation on why the price was almost $300 for a 14 min drive (8.8 miles to be exact) ???? I guess he thought I was not as educated as I am on towing companies. He threatened to impound my car because I wanted to speak with someone higher than him. I had asked him for an estimated price prior to him picking up my car and he completely disregarded it. I recorded our phone call conversation for authority purposes because of how inappropriate he was and he proceeded to curse at me. Super unprofessional. I wouldn’t recommend. I should have done my homework on this company before because now I am seeing other reviewers having similar experiences as mine. As a business owner myself, I would NEVER speak to clients like he was speaking to me. Bad business! Response to your reply: I am definitely not a liar. You calling me names is not gonna get you anywhere in life or business. I have receipts which I will gladly post since you wanna call me a liar. I had stated the price was “ALMOST” $300, maybe you need to read before typing. $275 is only $25 dollars less. Simple math. You did not offer me a discount, you tried to negotiate the price on the phone AFTER I told you that price was unreasonable for a 14 min drive. Yes it was 8.8 miles. The location from your shop to Phoenixville Pa was only 14 mins. Oh my bad 17 mins! Still 8.8 miles. I also dropped the receipt for that as well along with MY MESSAGE on where I need it picked up and where I need it dropped off. And before you say I didn’t want to pay, I’ll also drop the receipt of when I did not except your offer of $250 & still paid you FULL AMOUNT of $275 … because it’s not about the money, it’s the way you carried yourself. Also, your the liar considering I did in fact ask for the price BEFORE you picked up my car. I can drop the receipt for that as well. Like I said BAD BUSINESS

Quick response when I was in a tight spot. The operator took his time to make sure that my truck was set up well on the tow truck to avoid damage. Fantastic service.

My odyssey had misfires today, Frank from express towing was a life saver! He towed my vehicle and also gave a ride to auto shop! I would recommend this service to all!!

Absolutely excellent service came out and saved me from hours of sitting with little hope of a tow, Franklin preformed an amazing and professional job throughout the entire process from setting up the tow, to arrival, and drop off.

Very responsive, great customer service, used them more than once and if I ever need will continue to use them. Sent me photos of my car once it was dropped off when I wasn’t in town, Professional and courteous service.

The driver was really polite and dependable I was stuck for about two hours waiting for a tow company to come to help me they were the first ones that answered and came out right away and they were sensitive to my needs and generous

Grateful for the great communication and frictionless service! Would definitely recommend, made my first tow truck experience a good one.

Franklin, had to push my car out of the parking spot to get to his truck. Wow 🤩! Fantastic service. He felt like a small towns’ tow guy. Personable and comforting that my vehicle would be just fine. He confirmed my mechanic address and gave me some tips to have an even better experience next time! Thank you Franklin for taking care of my Lola (car). Signed More Than Satisfied Customer Focus James

Express Towing was very responsive and had excellent customer service. I had other local towing companies saying it would take them almost 2 hours to come help me. Express Towing was able to pick me up and my car within 15 minutes of being alerted. I would highly recommend them to anyone that needs Roadside Assistance. Thank you Express Towing!

I called for a tow and litterally 2 minutes later they arrived. Very professional and kind. They drove me home and took my car to the repair shop. I literally picked the 1st number on Google. I would recommend them to anyone!! Thank you Jimmy!

I called so many tow companies, and no one wanted to come help me since my car was parked down a narrow alleyway. Express towing came quickly and towed my car to where I needed it. VERY fair pricing and will bend over backwards to help you. Will always call them first when I need help!

Great company and nice driver. He got there in 15 minutes and did a great job getting the car out of a parking spot. Highly recommended. Would use again but hopefully won’t have to.

These folks saved my butt twice in the same week. My car broke down on the side of the road and I didn't know what to do. Express Towing was at my location within an hour and took care of everything. Then, I needed that car towed to my mechanic later, and they took care of it just as easily. The prices are fair, the service is prompt and professional, and they handled a majorly stressful week for me. I will definitely be referring people to these guys going forward.

I asked for a detailed receipt and it took over a week to get one. There was also a scammer involved, which was not their fault when I found the right guy I told him what my Insurance company needed, and it looks like I got the same receipt as before. Not sure what I’m gonna do. Jeff from Nationwide will advise.

My suv was broken down at a supermarket parking lot. Called Express towing and they sent someone out in 20 minutes to pick it up and drop it off at my mechanic of choice. Amazing, fast and respectful service. Will use again.

The best service ever. Very nice. Tyler was a real nice person. I will tell everyone about Express Towing. The best is it is a black owned business. I will use this service when I need it. Good prices. Thank you very much for your kind service. Stay blessed. Keep up the good work Tyler....

We called and received same day towing. We were not with the vehicle and they provided pictures of the pick up and drop off. The employees we dealt with were knowledgeable and pleasant. I will keep their information for future reference.

I chose Express Towing initially based on the star rating, 4.5. I called and you were clear about what you needed. You kept in touch with me throughout the process. Your service was prompt, friendly and professional. I will certainly recommend you to anyone in need of your services. The pictures when dropped off were unexpected but very much appreciated. Thank you again for your help!

I called Express Towing to get my car to the shop for its appointment to get new parts I had scheduled the next day. Express Towing was able to pick up my car at the time I requested. The truck driver was friendly, professional, and easy to talk to. I recommend express towing. I would do business with them again. Thank you!