What clients say about NAPA Auto Parts in Royersford (PA)
I have used the Royersford location multiple times, my satisfaction with the establishment is almost exclusively due to the employees I have had the pleasure to interact with. They they have been attentive knowagble generaly helpful.
I just arrived home after visiting this store. I am replacing my brakes and rotors. Unfortuntely, I tore a piston dust boot on my brake caliper. Upon arriving into the store I noticed 3 happy employees who clearly get along well. The guy at the center looked up my part number and helped me with my problem. Another guy was listening to our conversation and I could see he was thinking through the problem too.
I was having trouble hammering in the new piston boot because (as he correctly figured out) a piece of the old boot (the metal part) was still stuck in the caliper. I did not notice because it looked like the metal piece was part of the caliper. Anyway, upon arriving home I was easily able to remove the metal piece.
Thank you for the old school customer service where you actually care about your customers!
I am going to be honest today May 21, 2024.
I stoped of at this new store walked in asked if they could check my battery and or alternator on my vans. I was told that it would be better if I took it off and Brought it inside for more accurate test. Now I’ve stopped at AutoZone advance auto and they will bring something out handheld and your battery and alternator for you. But to be told something like what I was told today I want be going to that Napa store.
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