Superior Automotive 24 Hour Towing in
Royersford (PA)

Exceptional service and the tow truck drivers are very polite and very reliable, all their trucks are clean and reliable. And their Automotive repair and commercial truck and trailer service is top notch. Superior Automotive & Towing is by far one of the best in the area. You can always count on Superior Automotive & Towing to be on time and preform their job with the utmost respect and professionalism. I highly recommend this company.

I had a tow and it was a immediate response police dispatch they charge 250 for the service and I for some reason was charged twice coming to a 595 dollar bill. Absolutely ridiculous just because you have a contract with the state police doesn't mean you can price couge people. SMH

Needed a last minute tow to the dealership. Driver arrived within an hour. I’m blanking on the drivers name but he was very friendly and helpful.

I cannot say enough good things about Rick from Superior automotive. He was an absolute angel who rescued us from the side of the highway. Response time was incredibly quick and Rick was fantastic.

My car was towed to my mechanic by this company. Over $2,000 worth of items were stolen from my car. The tow truck driver told me he didn't lock my car. The manager never called me back. Stay away.

Very quick and efficient. Towed my vehicle when 3 other tow drivers wouldn’t. Highly recommend their professionalism and knowledge.

Carrie was absolutely amazing. She went above and beyond trying to help me with my car and eventually towing my car for me. It's acts of kindness like she showed me that really makes you feel a sense of community. Carrie deserves a raise. 10/10.

I've had a few team members help me over the last year and cannot remember everyone's names but they've all been professional, friendly, and took my automotive issues seriously. Today Carrie assisted me with getting my car to the shop, proving to me for the 3rd time that superior towing has superior support. Thank you all!

These clowns literally commit highway robbery and they do it with help from the psp. 4 hours after I called they showed up. Too bad that was already two hours after statey had car impounded. Then when I go to get it released they claim they can't release till Monday. What a joke. Highly recommend SOMEONE else

Fast service! Very friendly driver. Highly recommend. My car wouldn't start in my driveway this morning. Superior showed up within an hour. Ben, the driver, was very friendly and even gave me a good safety tip if I'm ever in this situation again.

I got stuck on east 422 highway on the exit of royersford , the company responded so fast I had a bmw m5 towed and the guy I forgot his name , he was so nice so friendly god bless him that he was able to come in time and brought me all the way to philly , I highly recommend their service

I had an incredibly frustrating experience with Superior Automotive’s 24-hour towing service that left me feeling deceived and taken advantage of. I strongly advise others to exercise caution when dealing with this company, as their pricing practices and overall conduct can only be described as dishonest and unethical. When I contacted Superior Automotive for their towing service, I was initially given a price estimate over the phone. However, upon completion of the service, I was shocked to discover that the final bill was significantly higher than what was originally quoted. This discrepancy was not due to any unforeseen circumstances or additional services provided; it was simply a case of deliberate overcharging. It became apparent that Superior Automotive had intentionally misled me regarding the pricing, leaving me feeling like a victim of their deceptive tactics. It is completely unacceptable to engage in such dishonest practices, and it is clear that they have no regard for the trust and satisfaction of their customers. Furthermore, the entire experience with Superior Automotive left me questioning their integrity. The conduct of their staff can only be described as that of thieves and scammers. The lack of transparency and blatant disregard for ethical business practices is deeply concerning and should be a warning to anyone considering using their services. I strongly advise others to seek alternatives and avoid Superior Automotive at all costs. There are reputable and honest companies in the industry that prioritize fair pricing and customer satisfaction. It is crucial to support businesses that value integrity and treat their customers with respect. In conclusion, my encounter with Superior Automotive’s 24-hour towing service was nothing short of a nightmare. Their deceptive pricing, coupled with an overall lack of integrity, has left me deeply dissatisfied. I hope that others take this review seriously and avoid falling victim to the unscrupulous practices of Superior Automotive.

Rip off artists. Unauthorized tow from scene of accident 1 mile from their shop. They are trying to extort $1,600 out of my insurance company to release the vehicle to insurance company towing company. Insurance agency now investigating/fighting with them for these astronomical rates delaying the repair process. Will be reporting them to the appropriate authorities. This company should be shut down, avoid at all costs

My driver was beyond ahead of the time my insurance had projected which was fantastic. Helped me jump my car and get it onto the trailer, gave me some good advice on what my issue could be and how to resolve it, also had good conversation with me. Overall a great experience and if I need a tow again I’ll be sure to hope for you guys!!

I am so pleased with Superior Towing. I have never had to have a car towed in all my 74 years! My car would not go out of park. Anthony came out bright and early this morning. So pleasant and even though couldn’t put in neutral he was able to get on truck. If I ever need a tow I would definitely call them

Requested service call to start my RV. They were prompt to respond but of no help. Charged me for two hours of time plus travel charge to get me but were not able to troubleshoot the problem. I paid by credit card and asked them to call me if they had any other ideas on why it would not start. Never heard back from them so I called another company who came out next day and in half hour got me running. I called owner of Superior and told him what happened and he thanked me for my feedback and offered, if I reminded him, a break on my next service and was sorry his mechanic could not get me running. While that is all fine and good I will be taking my business elsewhere especially since I previously spent over $800 getting my vehicle inspected there 5 months prior and they did not pick up on this obvious problem and charged me for non productive service call afterwards. I prefer to work with people that know what they are doing and would have felt better if he would have offered full refund on the $280 service call but that did not happen. So it is what it is. Superior looses my business but I have now found another mechanic that will get my future business who actually knows how to fix what Superior mechanics cannot. Use this review as you may wish in your own decision on mechanical services by this company

My husband broke down in royersford and he called Superial Auto. Not long after a young man Named Dylan showed up and helped my husband. He got the job done so fast and not only that left my husband laughing. He got the job done professionally and lightened the situation. My husband was beyond grateful for his service. Highly recommend Dylan, what great young mechanic who knows what he’s doing and what a people person!

My car broke down on my way home from work and my roadside assistance through my auto insurance sent Superior out to tow my car. I didn’t get his name, but the driver was friendly and professional. The only complaint I had was the 45 minute wait time, but that was on my end as I was annoyed and frustrated at the situation I was in as I wanted to get home from work. Great service from Superior and professional driver.

Car blew a serpentine belt while my son was driving. I arrived to the car and saw there was no way we were getting it home (about 14 miles). Called our USAA roadside assistance and they sent a dispatch to Superior. Within 30 minutes truck was there. Very nice driver got our car home and even dropped it in our driveway so we didn’t have to push it in for me to fix. Sorry to hear about other people’s bad experiences but we are VERY happy with the service we got from Superior. It was......SUPERIOR!

Just got a tow off of 422 went 3 miles and was charged $218.00. Never was told an up front price before it was towed. STAY AWAY. They say their towing policy is posted in there office, a lot of good that does when your broken down on the highway. RIP OFF company

December 20th I broke down and called my roadside assistance. After 90 minutes original service company canceled. So finally Superior Automotive was dispatched. Tow truck was there in 15 minutes from dispatch, and had me on my way in 5 minutes. Sadly my ordeal was 3 hours in 23 degree temps. Until I had great service. I'll be using them if I need to service in the future. Thank you for great service and fast too.

Superior came out to tow my car after it broke down. This is the second time I have called roadside assistance and this company was sent. After the stress of a broken down vehicle. The driver showed up knew exactly what he was doing loaded my car and off we went he even knew the dealership and where to leave the vehicle. Made a uosetting situation a little easier to handle.. Great company!

A driver form Superior Towing showed up tonight 45 minutes late to tow my SUV to the dealership via the Infiniti Road Side assistance. He hands me a form to sign and he will not tow it unless I sign it. The form lists that they have already safely delivered the SUV and if there is damage I wave my right to sue them to fix it. I may have been born at night but it was not last night. I am not sure what kind of scam they are running, but avoid Superior Collision Service and Towing at all costs.

Top shelf service. In the area from out of town and had a spring break on a utility-size trailer I was pulling at around 3pm. Had to get it fixed that day as I was going on vacation two days later and had to get home. Called another shop in the area first as was basically told after several minutes on hold "We may or may not have the parts, but our guys go home at 4:30 and we're book for service for several weeks." and then they recommended I call Superior. Call in and get transferred to a gentleman who I later found out to be the owner. Told to get there as quickly as possible and they'd do the best they can. Arrived 15 minutes later. Guy at the front desk already knew I was coming and took me directly to the mechanic who had also been briefed and immediately dropped what he was doing. They were working on my trailer within 5 minutes of me walking in the door. Two hours later, good to go and a very, very fair bill all things considered. What could have been a day or two of hassle was fixed in a couple hours. At the same time, a gentleman who had been in an accident earlier that day came by to remove some items from his car. He had no idea what had happened. The guys took their time to fill him in and when he was in shock from that, they took the time to talk with him and calm him down. We really need more companies like this. Wish there was a sixth star to select.

Towed me car through my insurance and couldn’t have been more rude. I was at work and missed the call so I called the office back (within 5 minutes) to see what the issue was. I was accused of giving the wrong address and was talked down to immediately. I have the confirmation email clearly stating my correct address. They were trying to drop my car off in the alley behind my house, which was their mistake. I was cut off again when trying to explain where they need to go. I live on the corner of a street, it’s not hard to find at all. Mistakes happen and I would have been totally okay with this company if I did not have the dissapointing interaction with the operator and if blame wasn’t placed where it was not due. The driver was not at fault. I’m solely horrified by the conversation I had with the office (owner I believe). Horrible customer service, very rude and unprofessional. I would not recommend this company.

I received an automated call from my insurance company saying the tow truck was 10 minutes away. I waited 15 minutes before contacting the towing company for the guy to put me on hold then came back and told me that my tow truck was rerouted. So if I did not call your saying no one would of called to inform me that my truck was delayed. It gets better I was told he's going to work on it and give me a call back, 40 minutes I called back AGAIN and was told to hold on for a good 7-8 minutes some one will be out in the next 1/2 hr. Why thank you just better communication would of been better appreciated.

Highway robbery and rude. Charged $380 for towing my fiance's car not even two miles to their shop. Never use them if you are smart. I will be reporting them and making sure they don't have the chance to do dirty business to anyone ever again. Be hard without a business that can no longer run if it's shut down.