What clients say about Union Auto Repair in South Williamsport (PA)
We had a terrible experience. Our car needed an inspection (we have been taking our cars there for 15 years) The business used to very courteous, now they don't care at all. Our car cost 1700.00 ! We knew it needed rear brakes and some other repairs, so I called to find out why we weren't called 1st before this outrageous price was forced on us to pay. Basically the girl wouldn't let me talk and said if we didn't like their service we don't have to come back! So we are NOT and we also have a small business so we are going to spread the word not to go there.
I went there to get my car inspected found out the person who did my inspection wasn't licensed, after I left there 3 days later I came to a red light had no breaks , I believe that if the right certified person was looking over my vehicle this would of never happened. The owner Becky is very rude has no remorse on what went wrong an does not feel that any of this is their fault or their workers. I would recommend going somewhere else .
My car needed inspection and the windowwasher fluid wasn't squirting. They called
me and said I needed a washer motor and wiper motor that it would be138.00. I said, how much do we have in it 7So far,? he said the price of the inspection.I said , go ahead and put the wiper motor on for that price. They had
to order it so I picked the car up. A week later
the part that they had for it didn't work so they had to go to aV.W part , never telling me that it was going to be more money. They called and said, my car was ready.I said , how much was the bill 1152.00!!! Ten times the amount. I said you should have called me and told me it was going to be more,Adam said" I Assumed it would be o k" No not ten times more!! Are you kidding me? I would have taken it elsewhere to get a 2nd opinion. When I went to pick up the car, I questioned the woman. Why didn't they contact me? she said. "We can take the parts back out and it won't pass inspection and you can have it back the way it was." No apologies, just rude! I said that's not even realistic. I'm thoroughly disgusted with this dishonest garage. I will not be back. I do not recommend!!
They had my car for over 1 month for break pads and break rotors. They were extremely rude when i came in to them and then were even worse when i called to ask about why it was taking so long, i then Got fed up and demanded to have my car back and i finally got i back I was charged $1000 and my brakes are still messed up. I WILL NEVER BE BACK!
Dont call these people for help and don't trust whatever they promise to do for you. They will charge you more than they promise, and even they will charge you for the tasks they never have done it
It’s hard to find honest and reliable places these days, but I’ve found one here. The team is friendly, the service is top-notch, and the integrity really stands out. Just an all-around great experience. I highly recommend this shop to anyone looking for trustworthy and quality work!
quote was 1700 came in over 700 dollars more they said they do alot of subaru's so I'm sure they knew price down to penny. Will rip off veterans and elderly.
Very helpful, efficient, and knowledgeable. They are honest and will not overcharge you, they always let you know ahead what you need to keep your car in shape!
My family broke down and was stranded at a near by gas station over the holiday weekend traveling from NY to NC. No other garage was willing to help due to the holiday. Union Radiator was able to accept our tow and work on our van as soon as they opened after New Years and got us back on the road. The staff were polite and professional. I highly recommend them!
Made an appointment to have my heating system flushed on my Jeep Wrangler. They took my Jeep into the garage on time and I sat and waited for the work to be completed. While I waited another worker explained exactly how the heating system worked and what flushing the system entails and the outcome expected once completed. The quote was approx $165 and the actual charge came to within $10 of that quote. Driving home I had to shut down the heater cause it was blowing so much hot air!! I am now ready for this winter. Service people are friendly and professional. Will be returning in the Spring to flush the A/C system. Highly recommend this place.
Friendly service, reasonable prices, and quality work! I had some muffler system work done, and I was in and out in under an hour. I can't even get my tires rotated at Sam's Club for that amount of time, even with an appointment...
Took my Jeep to have brakes checked as the dash light had flickered, and some tell tale sounds could be heard. They call us back, and say needs new master cylinder. Ok, also was to be inspected, and I added oil change as well as that was overdue. I was notified it was ready, I drive over and pay the bill. $425.... had to leave it sit till after I had someone to follow me back later for pickup. After hours. Bring it home. Making terrible brake sounds. I drive it back. They check again. Call me later, needs brakes and rotors. $286 more. Obviously those brakes were never even looked at. Was my cylinder even bad? How do I know? They offered no refund, discount, nothing. I told them exactly how I felt. Paid the bill, got the keys, and left. I have never written a bad review. As a business owner I know pleasing everyone is difficult. But this is just unacceptable, unsafe, and unethical. Stay away.
Quick and efficient diagnosis of my sons mystery no heat problem. Although they were unable to repair the vehicle due to needing a VW exclusive computer (found only at "stealer-ships") I was only charged $20, saving me the outrageous $100 diagnostics fee from VW.
2211 Reach Rd STE E, Williamsport, PAAuto parts store
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