What clients say about Freedom Towing in South Williamsport (PA)
Me and my 6 year old son were broke down at the grocery store and I called Freedom towing and Chad came to help! Chad was very efficient, professional and honestly, felt like a friend from the start. He was very kind to my son, who thought Chad was a body builder due to having to push my car by himself out of the parking spot we were in. He helped turn our unfortunate car trouble into a fun experience. Thanks, Chad!!!
Best customer service, speedy, efficient service, the driver Josh was so sweet! Clearly I was stressed out and it was a horrible day, then I lock my keys in my truck! I will forever use freedom towing and highly recommend! 10/10 service!
As a college student very fast and efficient. Felt like as soon as I got off the phone with the office the truck was outside by my car. The person I spoke with over the phone actually pulled up my campus map to see my exact pin point. Driver gave me a 10 minute warning and made small talk with me in the truck. I would definitely order their service again!
Prices are very reasonable and payment is very simple.
Struck a deer with a company vehicle and called these guys. Not only did they arrive pretty quickly for the remote area I was in but they also provided quick hookup and go time too. The driver was pretty smart and super friendly. They towed me nearly 150 miles to the repair place I requested and was very accommodating throughout the trip! Awesome job Freedom!
Very accommodating to our schedule. Being strained in a town 185 miles from home, they get the vehicle to the collision center the same day we requested the service. Their timely service was impeccable and a great relief during a stressful time.
Freedom Towing helped me during a moment where I felt as though I wasn’t sure what to do. Heather at the office was so nice, considerate, & helped me get in touch with an auto shop, & Lee was very respectful & kind to my situation. I would absolutely recommend this towing service. These wonderful humans deserve a huge thank you & more for what they do!
Very very horrible service! Family broke today on Easter and we called hoping to get a tow to the nearest Walmart and once the driver came and seen it was 4 of us he got on the phone and asked his boss wat he should do and they tried to charge me a extra 100 dollars to drop us off 2 by 2 or refund me my money so I took the refund it's no way u can charge me extra when you guys never asked how many ppl or anything then just say well here's ur money and left us sitting on side of the road! Big thank u cuz I will never use u guys ever again! Completely unprofessional!
Very Rude and disrespectful I had 2001 Oldsmobile silhouette that was towed there due the lower control arm breaking was gonna work out a payment arrangement with but the refused to contact me about me about my van going to salvage title without me signing off on the normal title and the van was damaged while it was present on there lot meaning the the front drivers side window was completely smashed out which looks like was done with some type of brick the drivers side mirror was completely ripped off the car and scratched from the front drivers side the whole way to the rear of the vehicle which looked to be done with a key. Horrible customer service and horribly expensive and not great service at then when questioned about the damage that was done to the vehicle they just looked at me like I was dumb and then tried saying that the damage was there when it came in when I have photos to prove otherwise.
Not enough stars to give them or enough praise on ability.. I'm a Tesla owner and like all everyone else I push the limit on millage, Freedom was the only towing company in Williamsport that could handle my need to be towed to a super charger station.
Tesla and Geico couldn't find anyone willing to transport my Tesla..
The driver loaded my car as specs call for, he helped my charge my low voltage battery to ensure the super charger could be plugged in.. very knowledgeable on the Tesla and how they should be handled.
Imagine it's Sunday night late and you're stuck on the road with no blinkers and it's pouring down rain... yeah this is the company you want to come help you!! As for the other towing companies, get with the times...
I called them when my boyfriends tire went flat…they gave us a reasonable price to tow the truck back home and even took us home as well…he was very nice and generous…would highly recommend using them in the near future…. Thank you guys I really appreciate you helping us!!!
The tow was not by choice, the South Wpt Police Dept chose this company for me… very upset!!!
I could not afford the tow completely for a car that was wrecked anyways so I made a deal with the girl that dispatched the driver. We paid $350 plus signed over my title and they agreed to NOT MOVE MY CAR until I got paid and could come pay the balance so that I could get my stuff. They WOULD NOT LET ME GET MY STUFF until the balance was paid. Then when that time came, they “lost” the car to find out they already took it to the salvage yard. Not sure how I will be proceeding…
For needing help on the side of the highway, these guys are EXCELLENT! Bill and (I don't remember your name sorry) The guy with the beautiful dogs were amazing. Quick to respond and were able to tow our Class C to a place quickly. To their credit they tried to make me feel better, but anxiety is a nasty creature to deal with. They were very nice. Helped us find a place to stay for the night and get tires for the replacement. The tow fee was reasonable for the size of the vehicle. They also triple checked to make sure everything was secure AND helped us follow them to the shop. I don't want to call again, but if I need a tow I know who I will call! Thanks again and be safe!
Charged me over $2000 to tow less than 20 miles. Had items missing from vehicle i.e Milwaukee tools, yeti cooler, even the tow hooks from the front of my truck were removed. Turns out I had the whole thievery caught on my dashcam! Unreal...
The owner was very nice when I called. The gentleman that towed my car was very friendly and knowledgeable with answering my questions and concerns. He got there within 20 minutes. Will definitely use them in the future!
Lee was an absolute gem to work with. He kept in contact with me while I waited on a tow truck along with contact from the driver as to when he would be arriving. Very pleasant and prompt!
I'm not a local and failed to use my Google maps correctly thus, I ended up getting charged more, which I wasn't prepared for. I tried to call my business partner so she could've paid half through credit card and I pay the other half through cash since i didnt bring enough cash but for the quoted amount, unfortunately she never answered and had to go back home and call at a later time since I was busy. So I call back since I had time now only to be attended by some old quack who accused me of jerking them around🤨 ... the driver was understanding of the situation but I'm definitely not recommending them to anyone.
My bucket utility vehicle broke down and I was referred by the local Dodge dealership to give Freedom Towing a call. After doing so I was immediately impressed. Their dispatch professional was extremely courteous, articulate and she knew her stuff. When she said she could have one of her drivers there in 30 minutes I must admit that I was thinking in my head, “that’s not happening”. Driving a heavy duty utility truck requires a bigger tow truck and my usual wait time is 2 to 3 hours in these situations. Sure enough, the driver was on time! Once again, I was impressed. After getting my vehicle hooked and strapped we were on our way.. took about ten minutes. We had about a 40 minute trip to the dealership but the driver cut my 40 minute trip in half by taking me to the enterprise rental agency on the way there. Instead of me going straight to the dealership, taking a cab to the enterprise to pick up my rental, driving back to the dealership to get my equipment out of the truck, and then driving back the other way home saved me well over an hour. The cost of the service was not excessive by any means. To be honest, I would’ve paid more because of this type of service in this field is rare. Hands-down best towing experience I’ve had and would highly recommend to anyone out there in need like I was. Five stars!
Our tow truck driver was James “Jammer” and I can’t say enough good things. We were driving across country when we needed a tow in the middle of Pennsylvania. We knew nothing about the area. James made us feel comfortable. Made sure my car got to the right place, and made sure we got there too. He was very friendly and personable and we had great conversation on the way to the dealer. I felt like we were treated like family, and we can’t thank him enough! James we wish you well and will be singing your praises for a long time! Thanks for being so kind to us during a very stressful situation.
Most amazing service anyone could get! Lee and Bill helped me by going out of the way to haul my Semi truck and trailer... Definitely recommend this business for heavy hauling jobs.. very nice guys and amazing service.. thank you guys 🙏🏼
Called for a tow and they were extremely helpful. My son needed a tow and I’m very pleased we chose Freedom. He was grateful to the tow truck driver, didn’t catch his name, being super down to earth and very knowledgeable in his work. I think he used the words “he was so cool” 🙂Thanks Freedom Towing!
I had just came back from a family outing. Unfortunately my keys locked inside my car when we arrived home. I did the process of getting my claim done and was told they would arrive in 90 min. They showed up in 30 mins!!! Fast service. The guy was great who unlocked my car. Will definitely be using them again!!
Had a recent experience with this towing company. I'm not sure why I'm seeing so many good reviews here. The tow truck driver showed up to tow the vehicle. Upon towing the vehicle, we could visibly see that the car was going to bottom out while backing it up on to the bed of the truck. We yelled for the driver to stop, however he kept going and bottomed out the car. He then drove the car back off of the bed causing the area under the bumper to scrape. He then moved the tow truck into the alley to back it up a second time. We filed a claim with their insurance company, Agero, just after the incident occurred. It has now been almost a month and there is still no resolution to this issue. The driver claimed he "doesn't remember" the incident and we are in an endless loop of lies. Please beware and film any towing that this company does for you!
If you’re searching for an honest mechanic, look no further. Cupp’s Auto is great! My family has taken our vehicles here for years and I guarantee you won’t find better service. Dan is a true professional!
Can’t stand this place. I was out of town when my husband‘s truck got towed there. My husband is currently in the military and stationed in Texas. I live in PA. They refused to release the truck to my husband‘s best friend with verbal consent over the phone from my husband. This all happened on Friday so I had to come in on a Monday and pay $150 charge because it sat in their garage over the weekend. Not to mention that one of them stole a bottle of dry gas that I accidentally left in the main office for five minutes. 100 percent fed up with this garage terrible service and would not recommend it to anyone.
2211 Reach Rd STE E, Williamsport, PAAuto parts store
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