Top Notch repairs! Great customer service by Justin & Josh! I can't say enough about the very fair prices. If you need any body work done or anything this is the place to go! Thank yous for the great work done and no price gouging, VERY FAIR PRICING.
They're knowledgeable about BMWs. The hourly rate is higher than another place I go to but they do good work here so far. I haven't gone for that long but they've been good the times I went. They can explain the issue very well which can help you as a customer and have detailed invoices.
If you live in wilkebarre nanticoke or really anywhere in the Luzerne county you should make these guys your mechanics they’ve really helped me out and are caring and will let you know exactly what’s wrong with the car. Try to find you the best price on parts. He is my favorite mechanic, give him a try and he’ll become yours too :) thank you
Josh is old-school honest. He is not trying to work up the price on repairs. His main goal is to get you back on the road in a safe and reliable vehicle. The slogan of the business should be We service your vehicles so that you will never have to return. The staff is friendly and personable with reasonable prices for labor and honest pricing on parts. I recommended this business because the workers are reliable, available and honest.
Josh and his team set the bar are far as the industry goes. Understanding this business and considering people’s lives are at stake with every repair. Customers safety is the first and foremost thing taken into consideration. Cutting corners to cut costs and put peoples lives in jeopardy is just not something this shop does so if you are looking for a half assed job look elsewhere. They have done countless jobs for me with every single job going above and beyond. Reading some of these negative reviews just show that some people don’t understand part availability or the business in general. While you are here reading these reviews please take into consideration the 1000s of other happy customers that haven’t left a review. While being in the business myself for over 20 years I will continue to have Hanover Autoworx do every single job that I can’t and every bodywork job I need. Along with the hundreds of other people I refer here! On top of it all Hanover autoworx has responded throughly to every negative comment on here. Reading both sides of the story and figuring it out for yourself! Thanks again Josh and his team i appreciate you guys day in and day out!
Sorry Hanover Autoworx. I called for an estimate to install a tow bar (full tow package). Initial conversation had me sold… no matter what price, this guy knows what he is doing (confidant) and I will surely go with them for this job. “Let me get a quote together and call you back.” Okay fair enough. Two days go by and I’ve heard nothing. I call back and he is apologetic and says he WILL call me back later (that day). Nothing. Then it’s the Fourth. Okay. I want to go with this place, so I wait until Monday after the long weekend. I call him mid-day and he gives me a song and a dance. People cleaned the office. He lost it. Oh yeah, let me call you back (confirms cell) in a bit. Shrug. Here we are on Friday. At least ten days later. Never has called me back with a quote or even an apology (sorry we are too busy to do this job). Find another place to have your work done. Sad, but adamant.
Justin has done work for me a least 4 times allways had a great experience there. Just won’t to thank him Jason Josh for getting the d21 back out on to the hard core streets of PA. The prices are fair and the work is quality. I really wouldn’t won’t to go anywhere else.
I am in the car business for 9 years. I have never found a body works shop that I can trust. Finally, I found Hanover Autoworx. My friend referred it to me. Justin is a very nice person to deal with, honest, expert, and his charge is very reasonable. This guy knows what he is doing. I am glad to know this place.
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