What clients say about ABC Hauling & Excavating in Kingston (PA)
This is the second time that I have used ABC. They are always prompt with delivery and pickup. The office staff is efficient and friendly and the drivers are friendly, respectful, and are able to place the dumpster in a tight space with ease.
This is my second experience with ABC Hauling. Just like the first time, setting up the process was super easy, I think the whole phone call took about 7 mins. The person on the phone was polite and very helpful. They even delivered the day I ordered! I'll continue to use this company and recommend them to anyone looking for quality service and reasonable rates.
Wonderful service! Would absolutely use ABC hauling again. From start to finish, cannot stress how simple and smooth the process was. Staff willing to accommodate our needs from drop off to pick up to precise placement of our dumpster in order to make filling easy and painless. You will not be disappointed.
Great experience, brought dumpster when they said, picked it up first thing in the morning when they said they would, friendly staff, great communication, super happy!
Great customer service. Very nice to deal with. They were able to get me taken care of quickly asks no hassle. Also had quality equipment. I will use them every time.
Was very happy with service , dropped off exactly when they stated and were supposed to have it for 7 days . Well we were able to fill it and they picked it up promptly 2 days later and was so happy was out of yard. The person who arranged drop off and pick up called me by name each time we spoke so friendly .
Honestly everyone involved made this service exceptional. From the phone call to set everything up and the pickup/dropoff service this company was outstanding. Will definitely be using their services again
Excellent experience. Rented dumpster to get rid of what we didn’t need after our move. We had a lot more than we thought so when that one was full I called and they swapped out a smaller one the next day. Fast and courteous. Would recommended!
We could not be more pleased with our experience at ABC Hauling and Excavating! Everything went so smooth from the rental process to the delivery. There was some issues(on my end) when delivering the dumpster, and the driver went out of his way and had so much patience while we figured things out. The office staff was always available to answer any questions I had with a quick response! Everyone was so kind and knowledgable. I would use them again and again and recommend them 100%!
From the first call for information and the delivery, each person I spoke with was amazing! They were so friendly and super helpful, answering each question and ensuring placement was perfect. The contract was sent to me immediately after we scheduled and was super easy to read and sign. We will absolutely rent from them if and when we ever need another dumpster, I recommend you do the same!
Terrible customer service. Nothing but excuses and conflicting information. This is not a service that is hard to get right. Deliver serviceable dumpster then pick up dumpster and drive away. First off they did charge me before the dumpster was dropped. I have a time stamped invoice and charge to my card that proves that. Charged first thing in the morning and dumpster delivered late afternoon. Dumpster was rotted out. Foot went through the bottom of dumpster in 2 places as well as wheels on hand-truck. Pictures attached. Not a safe and serviceable container. I have the email from the company telling me to stop using the dumpster because it was unsafe. I had 2 friends there that took time out of their day to help me and now all work is stopped. They offered another dumpster the next morning, but told me I am responsible for transferring the contents of the dumpster to the new container (again after I was sent an email telling me not to enter the dumpster). Offered no compensation or discount, but they pointed out they already gave me $25 off delivery). They then told me they would just come pick up the dumpster and they would replace it. Again I’m not moving garbage twice especially in an unsafe container. Driver shows up and says he isn’t taking the 2-3yds of debris and is going to dump it there or charge me for it. I called the company back and said that was unacceptable. She told me the driver said dumpster was a quarter full. Not true see pictures. At this point I’m done. They can’t even haul that 200lbs to make up for it and dump it in another dumpster that’s short on weight. Remember they charge by the ton. I kept hearing that it was the owner that was making the decisions. Asked for the owner to call me back. Was told dumpster was supposed to be out for repair and was delivered by mistake. Was told that dumpster originally slated to be delivered had been overloaded and the one they sent was a back up dumpster. Again all stuff that shouldn’t have been my problem but they made it my problem. Driver ended up dumping the garbage in the middle of my drive. See pictures. These people have zero clue how to fix problems, but they do have plenty of excuses. Limited solutions. After the driver left the lady told me they could brought a new dumpster and the driver could’ve emptied the trash into that. That is not what I was offered initially. Again I was told that I had to move the garbage to the new dumpster. I’m unreal. So go ahead and dispute this. I have the emails, voicemails, and the factual experience of what happened on site.
Wonderful experience- they accommodated me last minute from out of town. Everything was on time and the driver was super nice! Thanks and we will def be using you again!
ABC hauling is always so very professional! They are right there when you need them. I call one day and have what I need the next. I am grateful to them how prompt they are! They are always so pleasant and courteous on the telephone!
Had a great experience with ABC Hauling, they were helpful and informative regarding what type of dumpster I would need, flexible with drop off and pick up times, staff was friendly and the driver did an excellent job. Highly recommended!
ABC is the best company to deal with. Team and drivers are great and easy to work with. I use them for my business and job sites. Always quick to deliver. Reasonable $ as well after going through others in the past. I highly recommend them to anyone.
Certainly one of the better hauling businesses out there. They managed to squeeze a 15 yard dumpster in my tint driveway on a one way street. Great price for a ten day rental and the service was excellent. They truly do take trash away without being overly picky about what you've given them. Got a junk removal project? Give ABC a call Hauling a call.
Very easy process! Had a dumpster I needed for when I needed. Very reasonable price for the time you get the dumpster so you can work at your pace. Great customer service. Highly recommend
Had a great experience with ABC. Reps were friendly and informative. However, my only issue is that we had no idea that a 40 yard dumpster was 8ft tall. I needed a ladder to get stuff in. It was the right size for what we needed, but it was very difficult to lift heavy items into the dumpster while on a ladder. It might have been better to do two smaller dumpsters if we realized it would be so tall.
Easy to talk to on the phone, they listened to my story - I have very little experience with working with dumpsters - and they were very helpful in picking the right size dumpster to match our needs. The driver was very courteous, careful did a perfect placement of the dumpster exactly where we wanted it without any problems.
Very happy w the service from ABC. Delivery was prompt. Driver very nice. Due to circumstances we needed a few extra days. The price was good and they were very cooperative. This is my second time getting a dumpster from them and I'll definetly return
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