Only place that had what I needed (cigarettes lighter replacement for my car) and staff was helpful! Will go here instead of advanced. They’re better stocked.
We were out of town and the alternator in my truck failed. The guys went over and above to get me an alternator the next day and a battery they did an excellent job and customer service and helping me get back on the road to get home
Mike is always very helpful and knowledgeable! Most parts guys can only 'look up' a vehicle. Car hobbyists do not have that option as they mix and match things. Mike can figure out things many others can not.
I have to start out by saying this place does NOT install items purchased and that is why this is so much more exceptional. I purchased wipers for my SUV from a fantastic young lady and she was right on in finding the proper replacements for three wipers needed. I had no problem reinstalling the front windshield wipers but had difficulty replacing the rear window wiper. Call it old age or whatever, but I went back and asked if I could have help in interpreting the instructions and the young lady took it upon herself to try to replace the wiper. She was, as I was, concerned of breaking something so we went back in and a gentleman who worked there came out and replaced the wiper. I am so grateful for the help and going the extra mile. What a fine establishment! I want to thank those two employees for going back to what makes life better. THANK YOU!!!
Remember when the staff at the auto parts store knew what they were doing? If you're tired of getting some kid behind the computer who has never changed his own oil and doesn't know the difference between an Olds 350 and a Chevy 350 you'll be happy to visit Etown Auto Parts. John and the staff go the extra mile to try to find what you need. They have a good inventory and will also check neighboring stores for you if it isn't in stock. Prices are often competitive with online retailers too. Lots of parts stores in the area but this is always my first stop.
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