What clients say about Risser Automotive in Elizabethtown (PA)
These guys are so good, that you might have to wait a few days to get your car looked at. However, they are very honest people and do very good work. I thought I might need all new brakes on my SUV, and it was way too cold for me to climb under the car myself, so I brought it in w/o really looking it over first. However, the owner looked it over and was very honest and told me my brakes were fine thankfully. I will be back for sure because they can be trusted! Prices are fair and comparable to other garages in the area, however their work and trustworthiness are far and above!
HIDDEN GEM!
We've been looking for a mechanic in Elizabethtown for a while. Friends from church told us about Risser's, so we gave him a try. We're so glad we did! Great service, fair price, very dependable!
Had a check engine light pop on and my usual mechanic couldn’t get me in for two weeks. I reached out to Risser’s garage and he was able to fit me in within a week. Dropped my car off the night before, and he called as soon as it was ready. I expected a higher bill because of where the parts were located, but the price was surprisingly reasonable and the work was excellent. Thank you, Larry — I really appreciate the great service!
My back left passenger tire kept getting the low tire pressure indicator light so I called RA and they could see me the same afternoon, where they found a nail in the tire. Friendly and helpful, highly recommended. Thank you!
Nice job working on my import. Fair pricing and timely appointment. thanks
6 year later edit - Still great. pricing and work quality cant be beat. I used to only take mine to dealerships but no longer.
Great service. All our questions were answered and transparent on pricing. We got a phone call to inform us that the cost was a bit more than quoted initially - but that was ok -not too much of a difference.
Larry and his team are very respectful and reliable to their customers. I have used them for many vehicles and never had any problems. You should give them a try, you will keep going back!
They go above and beyond to provide exemplary service!
I highly recommend Risser Automotive if you want competent, professional service and peace of mind, that the job was well done.
It was my first visit here, and I plan on using them in the future. They were very professional, explained what needed to get done and my options. A very good group of mechanics.
The decision made to do what I didn't want lost the shop a customer.
I took my truck for inspection. Failed for holes in exhaust. They "FIXED" the exhaust by replacing a majority of it. I told them I wanted a DEEP GROWL like it has had since I've been taking it to them for inspection for the past 3 years. The exhaust passed before the holes. Needless to say, I do not hear any growl that I had said I wanted. I was told that now nobody would hear me come home. WRONG ANSWER!!!!! It cost me $1,300 to not be satisfied,. I told them to patch the exhaust as in cutting out the bad section of pipe and welding a new section in, not replace the componants from the "Y" pipe back. They welded the exhaust together, they could have done what I asked.
Chad Nissley reached out to me and apologized for how it turned out, that he was instructed to do it that way.
This was my first visit due to a referral of my BFF. I arrived early but they took me right in. Since it's my only means of transportation I sat n read a book. They were quick to tell me the cabin noise was from badly worn tires. They did the oil change and inspection and put 2 new tires on the front. I was surprised at the total bill as it was less than I expected. I decided to also replace the rear tires as well as I still had road noise in the cabin. They ordered the tires and installed them in no time. I'm very pleased with the work, the explanation of what was needed and the cost. I will be back hopefully the owner when he sells will insure the new owner has the same high standards.
Local shop that does a good job and doesn't try to take advantage of their customers. Would highly recommend. Also great at finding a way to work you into their schedule.
I have taken my family’s vehicles to Risser’s since we moved to Elizabethtown a couple of years ago. I have had a positive experience each time I have gone to them. The pricing is very fair and communication has always been solid.
Efficient, expert service at a reasonable price. Have been using Rissers Automotive for many years for our family vehicles and they have earned our trust and our business.
Went outside first thing in the morning and I saw that I had a flat in one of the tires. I gave Rissers a call and asked if they could fit me in. The gentleman said bring it down and we'll give you a call when it's done. I put some air in the tire, took it to Rissers and they gave me a call within hours because they were very busy. The charge for a patch job was great and the tire is holding air. I will be back for future service when it's time.
Decent place. Usually good timing and pricing. Have had them miss obvious things during inspections and more in depth reviews of my vehicle. Wish they were open past 5pm at least one or two days a week. Or on Saturday at all.
Most honest garage around and very reasonable. The mechanics are great and always prompt with the work. They enjoy there work and go the extra mile to make happy customers . Won't go anywhere else
The guys are friendly and knowledgeable when talking to them and did an excellent and quick job replacing a Ford water pump on a 3.5L V6. I used them once so far and the whole time they kept us up to date and didnt shuffle me to the back of the line after the parts finally came in(not their fault for delayed parts that is Fords fault). They seem like good guys that do quick and good work and best of all dont bend you over the counter for it like dealerships or some other shops. I definitely recommend them and they have earned future business from me.
I've been bringing my cars there for a few years now after going through a few others in the area. I was given a quote on brakes from another local mechanic that was hundreds of dollars above what would be considered average so a friend told me to try Risser. He runs a good honest business and he won't over charge you or charge for unnecessary things. Best prices around too. He also stands by his work so if something isn't right, he will make it right. I won't go to anyone else.
As I said before, these guys are awesome! The guys at Risser Automotive are friendly & they do great work. Also they are in constant communication regarding what's going on with your vehicle. Their pricing is fair & I can always count on them to do a good job. I've been a customer for several years now & I will continue to be a customer of theirs.
First time customer and will definitely be back! They replaced the timing belt and water pump on my 06 tundra and repaired the oil drain plug threads. The job was done right, on time and under budget.
I can’t say enough good things about Risser Automotive! They do a wonderful job on maintenance and repairs! And more than that they are reasonable and treat their customers really well – including giving excellent and helpful advice! Hence my continual 5 Star rating!
These guys are great! Not only did he help me reschedule through this pandemic he also managed to get me taken care of in a decent amount of time. I feel like the actually care. This place is a lost gem. Mom and pop shop that you can trust!
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