J & A Towing in
New Oxford (PA)

Junked my vehicle with all my belongings in it and my birth certificate and other important documents I had EMT plates on my car this place doesn't appreciate First Responders they treated me absolutely horribly and even towed my vehicle without proper authorization they'll be nice to your face but horrible people behind the faces!

My car got towed here after a accident, and after not hearing back from the insurance our car unfortunately sat and was probably frustrating, however J&A towing was very patient and kind to us during this experience. They were quick to come and very easy to work with! Definitely support them if you can.

I called to schedule a tow for my car and Dan showed up on time. Very polite and professional. Much appreciated!!! If I ever need a tow again, I'm calling J&A!! Thanks again Dan!!

Very disappointed at this tow truck company was driving past it going on the direction toward Gettysburg pa there tow truck driver pulls out and races up on my rear end and almost rear ends me which I have no reason why then when I try to get in the right lane to let the tow truck pass he decides to cut around me and cut me off almost clipping my front bumper I don't know what his problem was but I don't like this kind of driving if your drivers are going to drive like this then keep them out your vehicles ????????

I found myself sitting in a vehicle that completely shut down while driving home from work. I was blessed to have exited off a busy highway and into a Dollar General parking lot. James the owner of J & A Towing was working and came quickly to give me assistance. His professionalism and expert towing skills transported my vehicle to the designated destination! So very grateful J & A Towing came to efficiently help me in my time of distress. Most definitely 5 Star service!

I have had the honor and privilege of doing business with the folks at JnA towing several times over the past 20byrs .They have been most helpful in areas like vehicle recovery reposition. Accident recovery and property clean ups from vehicle accidents. They have always been more than fair on pricing and timing. They treat your case like your there neighber not just a number. Thanks you guys I'll be seeing you again. Benjamin PAUL Johnson

Called J&A through AAA. I was stranded at the Gettysburg Sheetz on York Rd. because I was pumping air there and (stupidly) twisted and broke the tire valve stem. They were polite, reliable, and quick. Can't recommend enough.

Called AAA because our 2015 mustang died at the ROFO on route 30. Joe came to our rescue. He was polite, friendly, courteous, respectful, knowledgeable and kind. Another gentleman from your shop pulled in on his way to pick up another vehicle and he was equally as friendly. Fortunately, it was just a bad battery, but these guys made a stressful situation so much easier. We cannot thank them enough.

I placed a call for a lock out of my car through my Stste Farm app. The guy.. I’m sorry forgot his name.. arrived quickly. It was freezing and I had been locked out of my car and my house. He got me in my car really fast, no damage to my car. Very friendly and respectful. Called me directly with an ETA which was much faster than my app estimated. Completely recommend them!!

I was stuck at a McDonald's with my 2 granddaughters and Joseph came to my rescue. He was kind, sweet and quick to do what was needed! Definitely a great business!

I called AAA for a flat tire and they sent joe. He pulled the tire found a screw and fixed it for me. Thank you so much he was very nice and helpful and amazing person. Thank you again for coming to help. Definitely recommend. ?

You guys are amazing. The guy Joe just left Mt house from charging my car battery. Very nice guy. I would highly recommend them. They have serviced my old vehicle as well. Thanks joe

My daughter had someone coming from 2 hours away to pick up her wrecked car with a rollback. What a nice surprise for said person when we didn’t know where the car was. No warnings. Nothing in the lease stating about temporary cars parked In their own spot would be getting towed. Nothing in the lease she was not able to ever get a copy of after numerous texts she requested it from the owner and was always given an excuse. My dad gave you the car key because he was working up that way and was kindly trying to make things easier for you if he could. Also, when you have limited time to get your stuff and go, who really checks toolboxes or bags with tools. No one. You grab what you can you don’t sit and search it! Most people tend to have morals and values. Most…not all. It’s a he said she said. There really isn’t anything we can do at this point but I also. took some screenshots. Mostly for the laughs because your lawyer doesn’t want bothered by a Google review. Oh, and there is actually a difference between a lawyer and an attorney. Your lawyer would laugh at that to be truthful. I personally think we should all just go our merry way because in time we all pay our dues some way. If not, I actually do have 3 attorneys on retainer if that’s the way you want to go. But this stops now. Please read the attached screenshots below if want to know the type of person your doing business with. I love how “the doors were unlocked the whole time.” Maybe a camera system if that’s the case and you’re very adamant it wasn’t you.

My car got towed out of my parking spot due to a miscommunication to this company & my landlord. When I had called j&a and asked if they had the vehicle, they lied to me and said no. It wasn’t until I told them I had a picture of my car in their tow yard that they suddenly wanted to admit to having my car. I had hundreds of dollars of tools in this vehicle as that is how I make part of my living and James wanted to go on ahead and steal them. Snap on and blue point tools are expensive. They aren’t so expensive that they have legs and walked right out of my car only James had the key to. I know you will see this, and I know you have kids… I hope your daughter NEVER gets put in a situation with a man like you put me in. Lying is wrong. Stealing is wrong.

My car broke down in the middle of my trip. I contacted AAA, and Jake responded with the tow truck. He quickly and accurately diagnosed the problem. Because it was a Thursday night and I had no knowledge of mechanics in the area, he suggested J&A (his garage) would likely be able to do the repair quickly. They replaced the alternator and battery by noon the next day and at a reasonable cost. They also arranged transportation to/from the nearest hotel for me. I highly recommend them!

Joe with J&A was knowledgeable, friendly and efficient. He went above and beyond to analyze any my car wouldn’t start—thought I needed a jump, but it ended up being a couple of loose bolts on the battery. Super nice guy and very professional. And the service was unbelievably fast!

Called AAA because I needed a tow. Dan from J&A Towing was phenomenal. He was quick to respond to the call. He communicated and did a great job getting my car onto the flatbed tow truck even though my car was stuck in park. Dan protected my car from further damage and used “skates” to move my car onto the truck. He was friendly and courteous, making a bad situation more bearable. Will be checking out the service center for any future repairs.

I have been going to J&A towing basically just for oil changes and my state inspections. J&A Towing is a community minded business. I highly recommend them to anyone, be it local or just passing through. James & Anna that is what makes up J&A are the perfect match to care for your routine or emergency situation.

I called AAA for a tow to get my jeep repaired, the man that showed up was so nice and professional that I had him take it back to their shop instead of where I was planning to send it. It was done in a few hours and with a reasonable charge. Will use then from now on for everything I need.

Went to leave for work this morning, my oil light was on and stayed on. Went back in to my apartment got on my State Farm app, arranged for a tow to Firestone. Steve was there in less than an hour. He was great!!! Pleasant and friendly. Had my car loaded onto his truck within minutes. After chatting for a few minutes he left to take my car to Firestone. Excellent service and Steve is great asset to your company!!

Called for over an HOUR and no one picked up the phone. Just my luck that my car would be towed by the worst tow company in the area! Open 24 hours but can't answer a phone to find out where my car even is. Edit: to clarify; my car was towed at 11am, I called three and half hours later, I called 12 times in 18 minutes with no response. I immediately got a call back after leaving this review, I was told "they don't normally call people back" and was given attitude like I didn't even deserve to know where my property was just because I was upset.

We contacted James after my car broke down and he was there quicker than I could have anticipated. He was patient and careful with my car (which I was nervous about giving that I drive a Firebird) but he was so kind and professional. Will definitely be reaching out again when I need help :)

Called AAA and the owner of J&A Towing responded. From his arrival until he left he was extremely pleasant and courteous. He made short work of what I would consider a tricky situation. The vehicle would not start nor would the emergency brake release making it near impossible to move. Nevertheless he loaded the car without incident and dropped it off in the exact location I needed it in. He is a master of his craft. It's also refreshing to see there are still customer service oriented individuals out there.

Based on AAA call for a tow, J&A came quickly. Driver was friendly and knowledgeable. He could tell by the sound that the alternator was the problem. I planned to fix myself but driver convinced me to allow them to fix it as it is quite a tedious job. Had the car fixed within a day at a reasonable price. Happy with their service.

Had a complex issue with my entire steering and transmission locked up on a brand new SUV. J&A Towing was extremely prompt. James, the owner & dispatcher, was very friendly and called me several times to keep us up to date on his driver. Driver, Brandon, was very knowledgeable and was able to get my car up without any problems. He had fun with my boys, talking to them and teaching them about his trade, what he was doing & why. Thank you, J&A.

Very impressed with this towing company! I called at 6:40 pm and he was at my house loading my car at 6:55 pm SAME DAY! I drive a lowered Volkswagen that can be difficult to load/unload but J&A was able to load and transport with zero damage or concern. Highly recommend, price was right and very professional

In town for the car show, my show car broke down in a bad intersection. The driver observed me and recognized I was in destress. He turned around and assisted me, towed my show car back to my hotel and helped me push it into a parking spot. Class act, went above and beyond to help someone in trouble and wouldn't take payment. This is the company to tow my prized possession as well as yours. observant, courtious, careful, and professional, everything you need when your car breaks down. Let them be the first one you call, you won't need to call anyone else.