My $5,000 car was stuck on a man's property. When this tow driver called me the second time he attempted to pick it up, his voice was NOTICEABLY shaking because the people were outside and he was scared and nervous. He also said he knew "of them" which let me know that's why he was scared and nervous.
I did not have a choice over towing my own vehicle and selling it for scrap on my own terms.
I FINALLY GOT MY CAR BACK AFTER A TOW DRIVER TOOK A MECHANIC WITH HIM TO PUT THE WHEEL BACK ON SO I WOULDN'T HAVE TO SELL IT FOR SCRAP ON MY OWN TERMS. THE MAN THAT OWNED THE PROPERTY WAS TRYING TO CONVINCE ME TO SELL IT TO HIM FOR $300 SCRAP. AND WENT BACK AND FORTH WITH ME EVEN THOUGH I HAD SAID THAT I ALREADY HAD $120 OF PARTS IN THE VEHICLE AND I WANTED TO INCLUDE IT IN ANY PRICING.
Something fishy was going on. The multiple tow drivers that I called, two being ones that actually went up there including this one, were absolutely 100% trying to manipulate me because they DID NOT feel comfortable doing the tow. One even admitted it.
I shouldn't have to battle with tow truck drivers about getting my own vehicle back. This guy just texted my personal phone number over this review, which is unprofessional. I'm not doing business with them anymore. And haven't been for several days.
Told me that I need to tell the whole story, yeah he offered a part for me but I shouldn't have to go back and forth with tow truck drivers over what to do with my own vehicle. I've said multiple times for multiple drivers that I'm supposed to be in a different state right now and I don't have time to be messing around.
Jeff was awesome! Picked up my Harley and took me home then my bike to the shop. Great people to deal with, will use again if I ever need a tow, on 2 or 4 wheels!
The folks at smith towing are awesome. They towed my truck and camper home tonight after being stranded 31 miles from home. 5 star service best towing experience iv ever had. If I ever have to deal with a broken vehicle again they will be my 1st call i make for help.
My truck just stopped running, called to get it taken to shop. I spoke to the husband this morning and the wife showed up this afternoon. She is so supper nice and funny. I am glad the auto shop recommended them. I would recommend them 100%.
Very rude and disrespectful and feels it’s ok to randomly make accusations about someone being queer and then telling that person associate well your boss is queer isn’t he would not recommend giving this guy your business
Absolutely the most professional service!! Great young man, friendly and knowledgeable!
Highly recommended for all your towing and service related business
I use AAA and Jeff helped me to Tow my car PA to VA and friendly and great service. Very professional. My car was safe and good take care of while driving. Thank you so much again!
They towed my car through AAA. They arrived quickly and provided me with great service. She didn't rush the job and treated the vehicle as well as she would her own vehicle. I would definitely recommend them!
DO NOT PUT YOUR LIFE IN THIS COMPANY’S HANDS.
I’m a seasoned semi truck driver (loaded 78,320lbs) and pleaded for them to just inform their drivers to use the shoulder to gain speed before entering traffic in a blind corner, as I came inches from killing their driver, and the woman they picked up on I-80 East. They didn’t take my report of the situation seriously, and laughed saying there is “nothing they could do in a blind corner” but pull out into traffic from a standstill.
Do the drivers not value their own, let alone their customers lives? I didn’t have time to hit the airhorn or anything, but hit the shoulder to keep from hitting them.
By the way, if a semi can fit on a shoulder, your f-550 tow truck can too!!
To the driver, you sir, need to find a new career, cuz you don’t have the common sense to have others lives in your hands.
Called in for a tow after my battery decided to quit on me, they helped find another driver closer, available sooner, and with a cheaper fee. Doing that when they didn't need to has absolutely made me trust in them and I will definitely use them in the future
Jeff saved the day. We called AAA and they told us they couldn’t help us. Jeff drove over an hour to us at 2 am in the middle of nowhere to help us. The hookup was perfect and he took good care of getting the vehicle on and off. It was a 2 hour ride home and we had a great conversation. If you find yourself stuck don’t hesitate, this is who you call.
Jeff …. Went above and beyond to help me get my truck back to Erie, Pennsylvania!! One heck of a man! All around super pleased and grateful experience by far! Highly recommend!!
I took a risk.. driving my project car I had stored in PA to my annual family camping place nearby. Did well until the final few days I went to work remotely in Brookville, PA. Engine problems I’m still diagnosing. I called AAA and they pointed me here. Long story short this is a family business, the husband was friendly and my Firebird was sitting next to my truck at my parents place as asked a day later. It’s a 1986. A+
I got my truck with a 30 foot travel trailer hooked to it stuck in my driveway. It goes straight up a hill with a sharp turn at the top and had just been graveled and it was a foot deep unbeknownst to me. Amanda came out very quickly given that it was nearly dark and I was in the middle of nowhere. She was able to access the situation and get her truck squeezed up there and winched me the rest of the way up. I had missed the turn around on the curve due to getting stuck and Amanda stayed and helped me get turned around which was quite the job as there is no space. Her husband came out (at this point it’s pitch black dark) and helped get me backed into my parking spot. They both are very friendly, quick, and responsive. I would definitely use them again and will keep their information on file in case I need them again!
Great towing service!! Have used Jeff many times. Very prompt, courteous and professional. I highly recommend Jeff and his wife, Amanda. You'll be pleased!!
Best towing experience I’ve had. I got my car stuck in a ditch and they thankfully got it out in one piece and I was able to drive it home. They showed up exactly when they said they would and did everything they could to get the car out intact. I hope I don’t get stuck again but if I do I know who I want to pull me out. Great towing company. Five stars.
Showed good knowledge in vehicle loading and hook-up, was willing and available to pick up my vehicle with no hassle, they were the second place I called, I tried walker towing first and they were not interested. Glad they weren't, Smith's did a great job. Also fast follow up with a emailed receipt so I could submit to my insurance for reimbursement.
Awesome towing company was on time traveled a hour and a half to get me out. Amanda was great would recommend. Left her place of business while it was dark to get to me . Not one problem. Hope she got some coffee to warm her up it was cold.
This is the best towing company in the area! Amanda is a wonderful driver, has a keen sense of humor, and a very good attitude. I recommend this towing company and will recommend them to anyone! Thanks Smith and Amanda!!
Used AAA several companies didn't answer the call they were over an hour away but took the call was able to determine it was the alternator. Towed the car home. Very polite and helpful even that late at night. I would definitely use them again.
Wonderful company to deal with, always friendly and gets the job done!! I have had tires done, oil changes, routine maintenance, inspections, breaks and more done! Will continue to do business with them!
Aaa called them they wouldn’t come out in the dark seriously?
Luckily i know Dusty McPherson
Came right out snd in 20 minutes DONE
Smiths if you can’t work in the dark get lights
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