They are suppose to open doors at 9am they left multiple customers sitting outside in the cold and wouldn't open the door to let people stand in the warmth, they weren't ready to open because of yard guys, very disappointed.
Disorganized chaos 3 of the 6 vehicles they had in inventory i was after weren't even put out yet people breaking windows to get into vehicles others using sawzalls to cut usable stuff
Ya know, tbh, after reading the reviews I expected my experience to not be that great but they told me about the warranty and removed it from the total when I said I was good so maybe I came on a good day or the problem is the person they're dealing with
Got what I needed without issue. But did wait til 9:40 before they opened the front doors after getting there at 9am which is why 4 stars..
Hope the part you get don’t have other stuff on it they will nickel and dime you for every little accessory that’s on there. Went for a oil cooler and didn’t know untill I got there that it’s a plug in the back and was a transmission line cooler too and got me for that all because it was riveted it and can’t get off pull a part would’ve counted it for one and be done
This has to be the worse yard I’ve ever been too. Not only do they try to nickel and dime you on everything, they add an expensive warranty to your part but don’t tell you that you can deny it. It’s a junkyard, people go to these places to save money. This place definitely deserves the low rating they have.
They will add on the extra cost for a warranty and not say anything, but it’s cost quite a bit extra and when you notice it and tell them that you don’t want the warranty they will not remove it. It’s their trap
be care they add fees when you pay and cant be refunded such as warranty etc then have a attitude when you ask for it back why would i ever pay for a warrant on a crossmember ??? screw lkq wont be back
also i went directly cack to the counter and they were rude and would not refund the warranty charge
Very rude staff, no selection and hidden fees. I meant to go to the Oklahoma family owned PULL A PART. Pacific Avenue Capital Partners in California owns this place and it's trash. Don't waste your time. This place chose a name very similar to Pull A Part…….. Weird……. Wonder why.
Those 2 black ladies were super rude, and harassed me. Wanted to get mad at me because I was trying to buy a dash and they wanted to try to charge me for every little thing so I took it all off because I didnt need it and I left it in the lobby and they tried to tell me it was my responsibility to clean their lobby. I dont work there. Its not my responsibility to clean your store. I dont get paid for that. They tried to offer everyone else a water and be petty because I refused to clean their store. And tried to not let me buy the dash I spent hours pulling. Even after I pulled all the extra stuff off. Just because I wouldn't clean their store for them which again aint my responsibility.
I thought this was a good idea to get a gas tank.they didn't tell me all the tanks have a hole in them where they drilled a 1" hole in the tank I understand the gas but that just takes a siphon hose where you can buy the hose to siphon it out with.that uses a hand pump that's what I did to mine to bring as a core..it was a waste of my $3 it doesn't seem like much if I would have known that I wouldn't have wasted there time and my money to find that out.
They were having a sale on the 4th of July. To be sure of hours I called 5 times and was hung up on each time. Recording says hours are correct on website. I drive 2hrs one way to get here with 1 and a half hours before they close. Plenty of time to get the 300 dollars worth of parts I NEEDED! wheni got to the doors at 3 pm I was told they were closed! No one else allowed in and everyone inside was getting kicked out! I spent time that I could have been with my family on the fourth of July driving up here after attempting to verify hours open. Was reassured by the recording on the phone the hours on the website were accurate and updated. Spent a considerable amount of gas money driving the 4 hour round trip (2 there and 2 back) to be told that I could not enter. I AM EXTREMELY UPSET! I'll attempt to help this business out instead of running them down. Management of pick a part okc make this right within 24 hrs or I will contacting the powers that be.
⭐ 2 out of 5 – Disappointed by Hidden Fees and Lack of Transparency
I’ve been a supporter of LKQ Pick Your Part for a while, but today’s experience really left a bad taste in my mouth. I made a purchase and was surprised to see an extra $30 tacked onto my total for a 90-day guarantee. While the guarantee itself is a great service, the way it was presented was completely unethical.
Nothing was communicated verbally—just something flashed on a screen during the transaction. No explanation. No choice. Just added on automatically. When I asked about it, I was told it couldn’t be refunded. That’s not fair or respectful to customers who are doing their best in tough economic times.
It’s frustrating because this could be easily fixed with better communication. A simple heads-up before checkout would make a huge difference. I believe in supporting local and budget-friendly options like LKQ, but this felt like a
bait-and-switch. Businesses should treat customers with honesty—not surprise charges.
Please do better. We want to support you, but not at the cost of being taken advantage of.
Bought a fan/ shroud combo. Was charged $98. After I left, I looked it up on Amazon and it was $102 brand new and with a warranty. So $98 + 6 for me and my dad to come in, I paid $104 which is more than the new one. They use to be a great value, but have priced themselves out of the market for me. Amazon will be my first stop from now on.
Chet~
I did not know this place existed until my friend wrecked her SUV and I got called into action. I was giving up hope that I would find what I needed locally, but to my surprise, all parts were listed on hand according to their website and at 50% off for Memorial day. Way to good to be true. Wren I finally got there, it was packed so I was not expecting to get much if anything. I was in for a surprise. It was all there. The whole front end just as the website showed. When I got home, I checked the inventory on their site for the parts that I bought, and all the parts were already removed from inventory. So if I find it online, It is gonna be there. The place is fully stocked and easy to find the vehicles and plenty of work room. They even raise each vehicle for easier tire removal, etc. No need to bring a jack. You will find engine lifts available in the yard and at the loading area. Staff was very friendly and the place was very clean, considering. All prices are posted online. I saved over a grand and did not have to wait for delivery, that would have set me back many days. Oh, One more thing, someone complaining that they can't bring their kids to a place where kids do not belong because it's not safe nor is it a family fun park, probably is the type who let their kids play in traffic. No business insurer would allow kids in a place like that. Get real. Yes, Long review, but a service this good deserves it.
They always take care of me here. I need a lot of parts pretty much constantly and they always make sure I’m able to find what I need and it’s just a really solid crew of people. Thing I like best about this place over most of the others, other than the staff, is the fact that the website has pictures and is always up to date so I’m not wasting my time going there for no reason.
Spent about 3-4 hours pulling 500 dollars worth of parts that I really needed off of 4 different cars then after I checked out I saw that the lady at the register charged me 130ish bucks in warranty charges. When I explained that I didn’t need a warranty as I was buying body parts the lady said she couldn’t refund the warranty money. So I had to return all of the parts to get my money back and they told me after I returned them i couldn’t just buy them all again without the warranty. I’m so annoyed that they’d rather throw all of those parts that I returned away than just allow me to buy them without the warranty. I’ll definitely never go in there again if I can avoid it and if you don’t like scammy businesses tactics I’d suggest that you do the same. Edit: they replied and essentially said nothing. Thanks for everything LKQ
This place is so frustrating. Drove all the way there, paid to get in just for the parts to damaged. The pictures that they put on their website two days were fine. No one wants dented up side panels and doors.
First picture is what they put on the website. Second picture is from today.
Went to buy a steel wheel, it’s already a little overpriced at nearly $25 for a junkyard wheel but that’s fine. Have to get the tire taken off, cashier tells me it’s $5 so I get it done. Understandable, but get to checkout and I’m being told it’s $10 for the tire dismount. Asked if he could knock it down to $5 or just charge me for a diff part that’s $5, he said he can’t do that. Walked out of there because paying $41 total (after entry fee for 2) for a steel wheel is highway robbery.
Go to Pull a Part instead, cheaper entry, parts, and friendlier people.
Deserves 0 stars. Their website showed a vehicle with a headlight available, but that vehicle’s front end was completely removed (shown in photo). I went back to the office and they gave me a longer list of about seven vehicles. I was hopeful, because that should be a current inventory list. I went all over the yard finding these vehicles, only to see that of the correct vehicles had the front end removed as well. A few of the others on the list were not listed with the actual correct year (useless) - or it was just the wrong vehicle entirely (for example, they sent me to a spot that was a Hyundai Santa Fe (suv) when it showed Hyundai Elantra (compact sedan). I will never come back here. Use your $3 entry fee at another salvage yard that will actually have the parts they say they do!
Prices are too expensive. You can get better prices online for most parts. The entrance fee is a joke I do not mind paying the $3 but please make sure you give me the right location of the vehicle I'm looking for. I wasted most of my afternoon looking for a car that they said they had but was nowhere to be found.
I went to the cashier to let her now, she didn't seem to care.
Except for the lady with the glasses, everyone else seem to have an attitude. No smile, no thank you no greeting.
This isn't my first time here, just this week. I have been here 3 times.
Most of the cars are gutted out. There are also this rods sticking out of the ground that are a safety hazard. I'm sure they are there for a reason but still paint around them concrete a perimeter around them so people can see them.
There are a lot of local junk yards that have better service. Don't waste your time here.
Please like and follow for more honest reviews.
Thank you so much!
They told me what car they had on site with interchangeable parts. Pulled the breaks and rotors. They were wrong and the parts were not interchangeable. Then they would not allow me to return them because I didn't buy a warranty. I did not want a warranty that cost 1/3 of the parts. I trusted them to give me accurate information and fair business and they've neglected to do so. 1* will not return.
O.m.g. I cannot tell you enough, how much I appreciate and like, this place. I love the staff, products, and set up. Con's, I don't like the back and forth on Disabled entry pricing at the gate. One person charges another does not. I like everything simple.
Sep 07, 2021
Nearest Junkyards to Pick Your Part - Oklahoma City
Website
