What clients say about Bubba's Heavy Duty Towing & Truck Repair - Fremont in Fremont (OH)
Was reading the comments where you tried to keep personal possession after an accident then charge extra fee of $100 ?!?!
You are aware that's illegal right .
Then you commented that's a personal problem wow sounds very unprofessional.
I'll keep looking on for a reputable company,so those people had to go through this nonsense.
The driver was such a jerk. Refuses my son his items from out of his car at the accident and didnt even ask where to take my vehicle. He took it to his shop. Tried to charge me a ridiculous amount and tried to make me pay a ridiculous 100$ fee to get my own items out of my car. Even after gwtting title he reduses me my liscense plate and called my wife names. This place is incredibly unprofessional and crooked. Dont trust here!
The owner was incredibly rude and arrogant and condescending. He told my son he wasn't allowed to get his possessions out of his car at the accident. And then when we came to check the car and get his possessions tried to charge me a $100 fee to collect my possessions, which it is illegal for a towing company To hold onto personal possessions... They have a right to the vehicle itself but not the possessions inside. I worked for a towing company for fourteen years, and multiple family members run their own towing company.. this guy was ridiculous. This experience was ridiculous and in my experience. This place is crooked.
Great heavy duty service called to have some items picked up and loaded on the a trailer two 20 foot containers they gave me a great price and had someone there within 30 minutes. I had called two other companies that left me hanging and didn’t show up. I will definitely be using them again. If I could give more stars I would.
Tire blew on the turnpike and called AAA to get the car home. We were under the 100 mile allowance for towing to get home and this company told us it would cost around $600 to get home (should not be charged at all for being under 100 miles to get home)! Then gave him an address to a nearby Firestone to take the car to instead, and he took the car to the wrong Firestone!! Then marked the AAA call as cancelled, no service needed and did not tell AAA that he took our car to a Firestone. Filed a complaint with AAA.
Very easy to to get a tow truck and it was really fast and at a very competitive price, overall I would use them again and tell others about them for sure.
I would not recommend this towing company. They overcharge for daily storage rental, the falsify statements that they cleaned up the accident site. Told misinformation about the gate fees. I had called and told the dispatch that my towing company was coming to pick up my vehicle, once he arrived the gates were locked and i was told her gate keeper was in Cleveland. Therefore my driver had just wasted an 1 1/2 of his time. Poor customer relations. Total cost for moving my vehicle 8 miles,
= $600!!!
These guys are top notch!! VERY PROFESSIONAL especially Cody! He took great care of my 74 year old dad every step of the way! They are fast and courteous and very nice equipment!! Thank you so much will definitely use you in the future!! A++++ Highly recommended!!
I hate being towed. Bubba's got to me within half a hour and I must say the skill of the pickup and dropoff was fantastic. I'm over 60 and I really recognize a good tow job. If you are in the Fremont, Ohio area and need a tow please consider these guys.
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