i called two places before finding condor brothers on google both of which had a 90 minute plus wait, i didn’t catch his name but whoever answered the phone was there in less than ten minutes, thanks again!
I called to get my car back and the man on the phone was extremely rude. Quoted me a price so I went in to pay it, but they didn’t take card, which they did not tell me. I had to leave, find a bank, get the money and go back to pay in cash and they gave me a higher price than what they initially said. I also had to pound on the window to get someone’s attention to begin with!!! TERRIBLE service.
Edit: now they are lying about what they said on the phone in their response to my review. The owner of this company is outrageously disrespectful.
Well Joe had towed my vehicle out of a lot I was not supposed to be parked in, I was in court at Ravenna Muni court, the guy was nice enough to take me up to an ATM to pull out cash, no damage at all to the vehicle, I recommend his service for all your tow needs, great guy.
Man let me tell you this guy named Joe came and saved me my girlfriend and my truck very nice polite honest caring dude I will definitely be calling condor if I need another tow thanks Joe !!!
I will ALWAYS call Condor from now on for tows. Personable, quick, very polite and professional.
I didn’t catch the guys name that towed my boyfriend vehicle and then mine (same week, bad luck ugh!), he was awesome. I wish I would have caught his name to give him a shout out! Condor, if you figure out who was on tonight, that guy deserves a bonus to say the very very least. To have someone out there representing your company in such a way, is awesome.
Thank you guys!
After getting my car stuck from parking off the driveway, they came right out, got me unstuck with zero damage to my car. Very reasonable prices and courteous!
After another towing company had held our car hostage they came and picked our car up quickly and efficiently. The driver and the person on the phone were very helpful and friendly.
Joe, the owner was called to my truck by the portage county sheriff’s to tow my stranded truck. After I informed the officer I couldn’t afford a tow they still called, upon arrival Joe saw me and my 5 year old daughter sitting in the 10 degree weather and even after being informed that I was unable to pay him, he proceeded to tow my truck as well as take my daughter and myself home. While on the way he even bought my daughter a happy meal. Hands down the absolute BEST service I have ever received. Joe went entirely out of his way just for the sake of my child and I’m beyond appreciative. 10/10 would recommend to anyone
absolutely amazing! 9am, Wednesday before my thanksgiving break in 35 degree weather, and got here super quick. had a completely flat tire and he was able to help us! super friendly and personable. will definitely be calling again when in need of help!
I broke down in Kent today. This was the first place I called. Expected to spend around $200 I was pleasantly surprised when I was quoted $75 + tax. No hidden cost or fees were applied at all. They were very professional and responded super FAST. Highly recommended A+ service. Thanks guys
Joe has always given a fair price, showed up quickly and takes care of you and your vehicle like it's his own. I called on him when I was in the body shop industry for my customer's cars and he never let us down. Not one customer complaint. When I need a tow, I call Joe.
Driver was on time and professional. Got the tow done damage free. Cost was estimated ahead of time, so no hidden charges. Will be using them again when needed.
This company towed several of the college students vehicles from a business that they thought was a defacto student parking lot. Upon trying to retrieve the vehicles from this business, the older woman was less than helpful and the man became belligerent and threatening. He began cursing and yelling at the young woman attempting to get their vehicles after paying the required fees! When asked both individuals names, they would not provide them. He also jumped in one of the young ladies faces and I had to try and de-escalate the situation as he tried to close the gate on myself even though I had paid for my daughter’s vehicle! He continued to volley threats and bad language even though no one was talking to him in that manner. What was really bad is there was a business across from there which had several grown men standing around in the parking lot who began to cheer at the threatening behavior this shop owner was exhibiting to these young ladies! There is video of it all! I hope whoever uses this business knows how unprofessional they handle themselves and thinks again!
AMAZING CUSTOMER SERVICE, My Elderly Mother had a flat tire and called Condor Brothers Towing, Joe came out and checked the tire and aired it up for her, He took the extra time to follow her to a repair shop all while not charging her at all... I will recommend to everyone i know.. Service like this is worth noting... Personal and Caring Service Will NOT be Forgotten.. Thank YOU.
Professional, polite, very respectful, knowledgeable and helpful. He even called and assisted in setting up an appointment to get the vehicle repaired. Excellent job!
The condor brothers arrived in a timely fashion, and my tire was fixed and taken care of within 5 minutes of arrival! I will recommend them to anyone and everyone and I’m so glad they were able to help me out! 5/5 stars!!
Tire went flat, couldn’t get the nuts off unfortunately and joe towed me to a local tire shop, even called around for me to find one that was able to get me in quick.
Great service, fast, and nice guy.
Hopefully I won’t need a tow anytime soon but I’ll be sticking with them.
We were a part of a string of tire slashing attacks, and had issues taking the tire off to change out the spare. Called Condor and the man arrived less than 10 minutes later, helped us remove the tire and showed us a couple tricks so we could do it ourselves next time. Didn’t charge us a penny either, couldn’t be more thankful. Would highly recommend.
Would highly recommend! Joe Condor was on his way home, saw my girlfriend had just gotten into a crash and offered to help her home. She was pretty shaken up about the whole thing but Joe's calm, kind and professional demeanor and fast service really was a blessing that day. Many thanks to Joe and his company! Would highly recommend!
Very nice and easy to deal with! Fair price and quick response. Helped get my daughters vehicle out of congested Kent State parking middle of the day to our home with no problems. Highly recommended.
The owner was fast and efficiant! Me and my daughter broke down while driving he got to me and had car up within 15 minutes. He was easy going and great with my dughter. I will definitely be calling him next time a tow is needed. Thank you for your great customer service!!
My daughter parked in the wrong place and was towed. We live an hour away and they would have been closed by the time I got there. I explained the situation and the owner agreed to stay late so I could pick up my daughter first and then pick up the car. I am thankful for compassion and understanding in an unfortunate situation.
I needed my van towed when the tired blew out, I originally called another company and they left me hanging. Condor Brothers said it would be half an hour, they showed up in about 15 minutes and were able to transport my vehicle, myself, and my kids. The guy was super nice and efficient and didn't treat me like I was inferior because I'm female. Great place, I'd definitely use them again.
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