Advance Auto Parts in
Wadsworth (OH)

Call after call to my local parts store, the Wadsworth store had my seal. It was in the counter awaiting my arrival. Thank you to all involved.

I was given a gift cards for a return. When I used it, I was told no money was on it.

I haven’t had one negative experience in the last year of coming here. Mark takes care of his customers! Top notch customer service at all times.

Guys were nice put my wiper blades on in the rain so I didn’t have to get soaked.

Love that they offer free battery/starter/alternator tests. Saved me the time of fixing each part until I found out which one needed it by the process of eliminating.:)

Love this place! Mark was super helpful testing my alternator and battery! Great customer service! I’ll be back!

Service within 60 seconds. Guy went out of his way to help me. Thanks for the A+ customer service. Couldnt figure how to add another review for my recent visit! Still 5 stars -

No complaints... the staff was knowledgeable. Unfortunately they do not reproduce the part anymore. Would definitely recommend the business over some of there competitors.

Excellent customer service! Some prices can be on the high side....

Advance Auto Parts has a decent selection and their Speed Perks loyalty program is worth signing up for. However, be sure to check prices online before heading to the store. I recently found a 20% off coupon online for a brake package that was only 15% off in store.

I walked in to get some pricing on a power steering pump. They had no issues with give me prices and made sure they had the right parts. They are very friendly and happy to help.

Most part they are good. Changed distributors so when they say parts will be there next day they aren't. Ordered parts Friday at 4 and they were not in the 3 deliveries Saturday. They said come back Monday. So next day is actually 3 days. If you can't change that, change what you are telling your customers

Had what I needed in stock, if the price was a little better I give them five stars

Prices are high but staff and convenience factor are good. Recommend price shopping or calling before you walk into the sticker shock. Always price shop batteries, these auto stores like to really overcharge

Went yesterday to get a battery replaced. Person behind counter said per the computer “it would take take at least 45 minutes because he had to remove windshield wiper and cowling”, and it “most likely take 3 times as long and he would not commit his employees to that job”. I told him none of that would need to be removed to replace the battery, and even asked him to take a look. He replied “computer said 45 minutes ,we can’t do it”. Drove across the street to AutoZone and surprise……. In and out with a new battery installed in less that 25 minutes. I paid slightly more but worth it. I definitely don’t mind paying more for good customer service. Advanced Auto DO BETTER!!!!

I've always had a great experience at the Lodi and Wadsworth I frequent the Wadsworth won a lot there's a gentleman there named Mark he does outstanding work he's never let me down he's always got the part ready he knows what he's talking about he's easy to deal with and every day you're going there and see him he acts like he won the lottery so happy all the time but Mark's a good guy I don't really know too many people there but I'm sure the rest of my great too but Mark stands out because he helped me out a lot keep up the good work

Had what I was looking for. Slightly higher in price than other options but they offer price matching as well as other options. The attendant was pleasant. Overall a good auto parts store.

Always very helpful. Chelsey has helped me find parts, common or odd, for my classic Chevy on many occasions, With more to come. Thanks

Ordered my parts online said would b ready in thirty minutes when I arrived over a hour later they hadn’t even printed my pull ticket so had to stand there 10 more minutes while they pulled my parts I ordered phone was ringing all the other employees in the store were standing there while the young lady answered the phone & attempted to pull my parts at the same time the store was completely empty with no customers y was only one person actually doing there job

Went in looking for new headlights. I wanted the brightest possible as I cant see very well at night, I spent 73 dollars on the so called brightest. I installed them and they weren't any brighter than my old ones no refund extremely upset. I called and Gary the one who sold them to me said no refunds will never return to this one or any advanced auto parts.

Worst customer service ever. Went in looking for specific nuts and bolts. I was only customer in store. Nothing but prepackaged hardware. Difficult to determine sizes through packaging. 3 people behind counter but no one could take the time to help. Too busy joking around. No need to go back there. Might as well install a self service vending machine with that kind of help.

Hey, i went into Advance Auto and the service was great. Personal was polite and knowledge. Unfortunately they didnt have the item i wanted but they cant stock everything. My place to go to buy . Thank you

It has what you need or will get it in the next day.the pause for me I'd compared toonli eorders they are at least double to triple the co.st

My particular Advance Auto happens to have some good people working for them, and any time something hasn't been right they've gone above and beyond to make it right.. I get weekly deals and monthly discount coupons so when my 20+ year old, pain in the butt, German car needs attention, I can get the parts and save a few bucks..

Clerk stands behind the counter and points to area that an advertised item was supposed to be on the bare shelves. What a joke! I know nothing about amps needed and left there without the item. Went across the street and was helped by a knowledgeable clerk who made the sale.

Great service...knowleagble staff. Prices are fair. Alot of stuff in stock or can special order. Will price match most of the time. Convenient location

Have been there a few times. Always helpful. Usually have parts in stock or able to locate them. Recently was given the wrong break pads and was unable to return to the store as I was working on my only transportation. They apologized, found the correct part and delivered them to my door in about 20 minutes. Keep up the good work.