What clients say about Genuine Auto Parts in New Middletown (OH)
Great service, really helpful with getting better priced parts than some of the other auto stores. I will definitely be coming back here! The workers there were very nice and did not make me feel stupid when discussing Parts and asking questions unlike autozone before coming here. 😊
This store does not appreciate the rights of the open door policy to paying customers!
I came in there and was treated with total disrespect and a very ill mannered woman that was very rude and mean for no reason when all I was doing was willing to pay for a part I do not highly recommend this part provider. I will be contacting there corporate office!
These guys have been around alot longer then the toys and trinket boys, they have the knowledge and experience to sell you what you need without being pushy..
Found on Google and glad i did! Other places we were seeking help at were rude and not willing to help. Called here best price for a battery and the employees helped no hesitation and friendly. Definitely will be back when needed something. Thank you!
People are crybabies this place is great and offers a best service around. It’s nice to go into a car parts place and ask a question and actually have the guy on the other side of the counter know what you’re talking about. These guys are well trained super nice and will go the extra mile if you have a classic car that needs the parts looked up beyond the computer system. I will send every person I know it here because this place offers great customer service
Very disappointed with customer service. I called and got prices for parts and was not told about core charges until I went to get the parts. This is being untruth to the customer. I will not be go back to this store.
Often visit this location for good quality service and affordable prices! Brad was extremely helpful in his advice and recommendations. Thank you for your professionalism and all around being a great place to go for any car needs!
i love this company, I had been to auto parts store for exuast manifold bolts these folks are the only people had what i needed very polite people.
I recommend this company for the hard to get parts when all others can't get you what you need..!!
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