Huge thank you to Waterville Imports! They solved an ongoing battery drain issue quickly and inexpensively. I’ve been a customer for over 10 years and they always go above and beyond. Truly trustworthy and dependable.
The best mechanic in town for German cars coming from a family who have been working on cars for generations. Pricing a very affordable compared to dealers or even locals. I will always recommend Kyle for anything with cars.
Beyond impressed! Communication was great/responsive. This was the first time I was able to get an appointment with the shop and will not take my MB anywhere else! Thanks Kyle!!
Kyle was awesome! Called every transmission shop in greater Toledo area. No one wanted to work on our 2017 Volkswagen with Transmission issues. Once our appointment came we towed the car to Kyle and at first thought It would be a few thousand to change the trans but he called back after further inspection and found out that the previous shop had made a mistake when changing the oil and all of the transmission fluid was drained and the drain plug was not sealed properly. He was able to reseal the drain plug and perform a DCT service which saved us thousands! With the money I saved I opted to have him repair our turbo which he was able to do in a timely manner. The only negative is how far out the appointments are but that is due to his stellar workmanship! Kudos to you Kyle and team 🤘🤘
Awesome service professional and fast . He worked on my 05 Saab 92x did the Timing belt and all accessories done quick and has been running great for last yr Kyle is a great professional mechanic trustworthy which is hard to find these days . Glad I found his shop .
I was in the market for a new car several years ago and Kyle's car market knowledge is UNMATCHED! Fast forward 6/7 years without any issues i needed assistance with having a diagnostic done. He jumped right in and fit me into his schedule. Trustworthy, friendly, and excellent service! Wouldn't trust taking my Lexus anywhere else and it feels great to support a great person whose apart of the community!
I had a few issues that needed to be fixed on my 2013 Bentley Continental GTC. The oil separator & PCV needed to be replaced and my Traction Control System was not working properly. The Bentley has an Audi V8, so Kyle said that he was happy to take on the work. He did a fantastic job ... he got the work done exactly as promised and his attention to detail was fantastic. He also fixed the TCS issue, which I thought was going to require a trip to the dealer in Detroit. I would trust Kyle and Waterville Imports with absolutely any auto repairs that I need in the future. They are awesome.
Great place for all your foreign car needs. Kyle is very good and HONEST… he isn’t going to sell you a johnston rod or blinker fluid .. by far the best around .
Great experience. Nice people. First issue with my 05 Crossfire that I couldn't figure out. They had the car running and repaired the day it was brought in, price very reasonable. Very knowledgeable considering the Crossfire is a rare bird. Thanks
This is without a doubt the best auto mechanic in Northwest Ohio if you have an import car like a Toyota or Honda. My wife, mother-in-law, and myself have consistently gone back to Kyle and his amazing team because they are fairly priced, friendly, and genuinely honest (a rare trait in mechanics these days). I will always take my car to Waterville Import Auto because they have never let me down or disappointed
I’ve been a customer of Kyle’s Waterville Imports for years. He’s done various repairs to my Lexus LS 460 and RX 350. Beyond that he gives advice when I call him and does his best to help out. He is always busy(takes up to a month to get in). This is a testament to the quality of service that he and his mechanic Willie provide. In a world where few people care about other people or the quality of work they do….Waterville Imports is a breath of fresh air. I trust he will do the right thing….every time. I truly am thankful for all of his help and advice over the years. Thanks Kyle and Willie.
I was referred by a coworker and it was the best experience ever!
Kyle was able to fit me into his busy schedule last minute and he provided me with HONEST FEEDBACK AND stayed true to it. He could’ve charged me a leg and a hand but NOPE. I came in stressed and left at ease.This was honestly the best service EVER!
Kyle THANKYOU!
Great experience every time. I have a fussy VW and these guys are the only ones patient and knowledgeable enough to work through her issues. Thanks Kyle and your crew.
Read this! so I work on my own cars normally ! But for the first time I had Kyle a euro mechanic work on my 2005 Audi A 4 because I swallowed my pride to let him work on my car why? Because I didn't have the specialty tools for it and I never done a timing belt and water pump on a Audi so I looked around asked around got some good leads on Kyle's shop in Waterville and I'm pleased with his staff , his skill to reassure me he knows what he's doing. I myself a mechanic of personal American cars appreciated the whole experience with him I recommend, trust, what and how he does his business great experience. Take your car there sincerely a guy who swallowed his pride when he's out of his league when it comes to foreign cars .
Kyle does an excellent job with our BMWs and Mini Cooper. He is very fair priced, knowledgeable, prompt and most importantly honest. Great guy, good shop in a very safe area.
Very friendly and knowledgeable!
Definitely used to having a domestic and needed a checkup on a high-mileage Lexus. Easy scheduling and great communication!
Waterville Import Auto exceeded my expectations during the recent servicing of my 2014 Rav4. The technicians are professional, experienced, and prompt in their scheduling and servicing. I drove away feeling far more confident in my vehicle!
I own a 2013 Porsche Carrera S. I only trust Kyle at Waterville imports to perform all work on my car. These guys are professionals and know what they're doing. I highly recommend them to anyone that needs automotive services on their BMW, Porsche, Mercedes, Audi, VW etc. They also save me hundreds of dollars compared to the dealership. Thank You!
I trust Kyle and Willie completely for the best quality work I have ever came across. Comprehensive knowledge of foreign cars and careful, efficient work. Don't know of anyone better suited. Worked on my vehicles for 10 years and no problems.
I can not reccomend this shop enough! I have a rare older car that was never sold in the U.S. and Kyle was knowledgeable about the engine although he had never worked on it before. The work was completed very quickly and Kyle was very thorough in explaining what he was doing to the car. He was extremely helpful and pleasant. The price he charged for labor was very fair, though for the service and expertise I would be happy to pay more. I'll be bringing my cars back to this shop!
Honest as the day is long and fairly priced. Something that comes in handy when your kid drives an old Audi. I have had nothing but good experiences here. Highly recommend.
Had a major repair fixed the same day! I left this business feeling extremely impressed. I would recommend this shop to any person with a import who doesn't want to go to the dealership.
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