What clients say about Tkp Auto Sales Inc in Eastlake (OH)
Paul is great, he helped my family and me find exactly what we were looking for and in budget. He went above and beyond what we would expect with the sales and service side of it all. Would recommend Paul to anyone looking for a vehicle.
On 1/9/26 a tree fell on my car and it was totaled. I needed a quick because of rental fees. On 1/18/26 I passed TKP and saw an Audi A4. I was looking for an Audi, BMW or A Benz. So on 1/20/26 I went to there website and inquired. That’s when I met Paul. He’s Down to earth and a very respectable man that wants to make you happy. He asked how much I can put down, I said $1000 or $1500. That’s when we went to work. I was approved w $1500 down, then he asked me if I wanted to see if $1000 would work and it did. I got there @2:45p to start on the paperwork and test drive the car. Because of some bumps because of my sitch, I had to come back on 1/21/26 to finish. If it was for the bumps the deal would have gotten done on 1/20/26. So go to TKP to see Paul, he communicates and moves things along quickly. He will make you as happy as I am!!! Thanks ? Paul
Paul was outstanding in his customer service; I could tell he really was helping me get what I was looking for and wanted me to be sure I was getting a quality vehicle. I’d recommend TKP.
I have gotten numerous cars from TKP and I recommend them to everyone. Whether you’re looking for a new car or in a bind, they always come thru. The sales men (especially Paul) take the time to make everything run smoothly and get you into what you’re looking for. I wouldn’t go anywhere else!!
I genuinely cannot express enough how grateful I am for the incredible experience I had with Paul. From the very beginning, he was patient, attentive, and truly committed to helping me find the right car—not just any car, but the car that fit my needs, my lifestyle, and my budget. Working with him never once felt rushed or transactional. Instead, it felt like someone was walking alongside me the entire way, making sure I understood every option, every detail, and every step.
Paul is the definition of what a car dealer should be. He listened first, asked thoughtful questions, and truly cared about what mattered to me. He didn’t pressure, he didn’t rush, and he didn’t try to sway me toward anything that didn’t feel right. He let me think, take my time, double-back on decisions, and learn as I went. His patience is something you rarely see in this industry, and it’s something I will always appreciate.
When the moment finally came and everything fell into place, he celebrated with genuine happiness, not because he made a sale, but because he knew I was driving away in a car that I loved and felt confident in. That kind of sincerity is hard to find, and it stands out in such a meaningful way.
I walked in unsure and nervous, and I walked out completely at peace with my choice—all because of him. Buying a car can be stressful, intimidating, and overwhelming, but Paul made it feel simple, transparent, and even joyful. He treated me with kindness and respect from the first conversation to the moment I drove off the lot.
It’s clear that he loves what he does, and even clearer that he loves helping people. Paul is truly one of a kind. Any dealership would be lucky—honored, honestly—to have someone like him representing them. I am beyond thankful for his guidance, his patience, and his heart throughout this process.
If you are looking to buy a car, I sincerely hope you get the chance to work with Paul. He made this experience unforgettable in the best possible way.
Had to purchase a dump truck for work. Found the listing online, came in to see it. Paul was great he took care of the small issues the truck had. We are very happy with our purchase.
Purchased a Jeep for my son from here. I had been searching for a vehicle that was perfect for my son’s first car. I told Paul my price range and we went searching for the vehicle I wanted. The process was easy, straight forward and took less than an hour. I recommend them 100% and my son loves his Jeep!
I don't get a lot of the mixed reviews on here...you can't please everyone and I get that. But these people have been nothing but kind and cooperative with me and my partner. Paul was also very patient with us and is helping us to get a new car today. You gotta know how to talk with people...and they work with you it's as simple as that. This is my 2nd time coming here with confidence that we got a good deal and we're treated right during the process. I will continue to be a happy customer with this place...sometimes things don't always work out the way you want it but don't give them a bad review becuase you've had a bad day simple as that!
I was searching for a larger vehicle mostly for my military traveling and to have more space in general. TKP Auto sold me a car that had "no issues" well there were many issues and I'm majorly regretting ever coming here and will not purchase my next vehicle here. Not to mention I was told the tires were recently replaced...another lie. They had dry rot! I thought smaller dealership would have been the way to go but I'm very disappointed in them. I would recommend skipping them during your car search. They also admitted to getting many of their cars from New York so many of their cars like mine will most likely be severely rusted on the under body. Attached are picture of my exhaust. They told me the car had been looked at by their mechanics but this was a huge red flag once I got home to mine. He told me no honest dealership or mechanic should have let this get sold and driven with the exhaust leak. I also added in a FEW of the other issues as there are more than what's listed...DISAPPOINTED. 0/10
Would NOT recommend!
I had been looking for a vehicle for a few months at a few different places, when I came in contact with Paul from TKP. As a woman who knows nothing about cars it can be intimidating and overwhelming. Paul took the time to actually listen to what I was looking for and needing. He didn’t make me feel stupid when I’m sure I had a ton of stupid questions and was genuinely understanding of my situation. When other dealerships didn’t want to bother with me he did and made it happen. He walked me through the process and explained it to me how I could understand it and was extremely patient .. and never once did I feel like I was being taken advantage of and as a woman that was important to me ..I am happy to say I have a new (to me )2017 Ford Fusion and it’s an absolutely beautiful and fantastic car… I highly recommend Paul and TKP. ❤️
Paul is the best @ getting a good deal he got me financed for the best suv on the lot he went over and beyond to help me he is the best if you go here please ask for Paul I absolutely love my new suv thanks again Paul
I Want To Say Thank You To Paul For Getting Me In This Nissan Rogue He Did Everything He Can To Get Me A Car & Didn’t Give Up On Me So I Really Appreciate Him So I Highly Recommend Anyone To Go Here TKP For There First Car Great Customer Service They Work With You & They Have Some Good Deals Good Prices & Good Selection Of Cars & Trucks But Thank You For All Your Support & Work So Go To Them There A Great Place .
Highly recommend anyone go here for a first car. Reasonable prices ,great customer service, and a really good selection. They even recommend me go and get it checked out by my mechanic. A seriously good deal so if you need a car for a good price go to them.
Paul and Jr. Are always amazing. I’ve been doing business with them for 20+ years and today and they patiently and professionally paired my daughter up with her first car!!!! Thanks y’all we love it.
This is my second time getting a vehicle through TKP and I have nothing bad to say about it. I worked with Paul this time around and I’m very pleased with the service and time he’s put into helping me with my purchase. He’s gone above and beyond and I couldn’t be happier as a customer ! This place will work with you as long as you are honest and communicate!
Pete at Tkp was so helpful he really went above and beyond to make sure I drove off in a 2015 keep grand Cherokee, a car I’ve been wanting for awhile. I’m extremely grateful and they really made the whole process as easy as possible I would definitely recommend them to any and everyone!!!
Tkp Auto is a hidden gem. We had arrived to look at a specific vehicle and found several others that fit our need. Pete was an amazing help in finding what would be best for us and our situation. He was knowledgeable and professional in every aspect. Overall, we got an excellent deal on the car we wanted! Would definitely consider TKP Auto and Pete again!
I want to say thank you to Paul for going out your way and going above and beyond to help me get into my new truck. Thank you. Thank you for coming in on your day off to finish up the paperwork. You have a customer for life That's the way a car salesman should be. Thank you Paul and I would recommend anyone to go to TKP
Tpk is the perfect place to buy a car They have great customer service I really appreciate all the help the guys there for me and they got me in a new car I recommend anybody to come here they are in great
Compared to other used dealers in the area, they have a pretty large selection of vehicles. They are all pretty clean too. It appears they take good care of their inventory. I recently purchased a 2010 F150 from here. With Pete as my salesman, so far the experience has been smooth. I'm one to always ask a lot of questions to feel out the place and what I'm buying. He answered them with patience and did his job well. He also worked with me on the price and made a fair deal. The truck had a minor issue, which was fixed before I picked it up. I discovered 2 other minor issues after purchase, which they have inspected and agreed to take care of with no hassle. I'm currently awaiting an appointment for this (will update post after issues are fixed) But so far, all in all it's been a pleasant experience during these tough times. Thanks TKP!
I would recommend TKP to anyone with less then great credit looking for a good, reliable and very nice vehicle. I did the credit app online and Pete contacted me first thing the next morning and made it very easy to get financed. It was a really great and easy experience from start to finish. When I test drove my truck there were a few issues that they had fixed before we left the dealership. Everything Pete and I talked about was honored and he did an excellent job!
My salesman name Paul and he was very patient and kind with helping us pick out a car. The Dealership was very welcoming and clean . They followed all safety procedures and made sure we had all of our questions answered before we drove off in our “new” Jeep . The cars were clean inside and out after our purchase the rest of the workers there congratulated us as well .. I would definitely recommend this dealership to others . Nice prices,Genuine workers,Carfax reports, they also help with Finances and trade in value!
Paul was my salesman he was patient and thorough. Found the best option for me and my budget. Everyone there is nice and awesome. Very honest people and they will fix anything with the vehicle very reasonably priced. I recommend everyone go to them for a used vehicle they have a great selection to choose from.
Bought a truck from these guys two months ago. They will take good care of you, great service, good family business, up front and honest. Seriously, I will always do and send business to them.
My experience was 5 stars ⭐️ Paul was awesome from my initial inquiry call to the time i picked up my new vehicle. He listened to my concerns and was very reassuring to my needs. It was a quick but here pay here experience and he explained everything so well. I’d def recommend them to my family and friends and be a return buyer.
One of the easiest car buying experiences that I've ever had. Brad was a pleasure to work with. The dealership has a very laid back atmosphere. Much different than a lot of other used car lots. I got a great car at an unbeatable price! **Highly recommended**
Paul is great!! Just purchased a beautiful 2015 Ford Escape at a price I couldn’t pass up. Very professional, very knowledgeable; NO uncertainties here. I picked up my car once Easter weekend was over & was informed they were not able to finish cleaning because of the holiday - but no big deal they got us into their detailing place free of charge!
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