What clients say about Day Heights Auto Service - Loveland in Loveland (OH)
The staff at Day Heights was great! Daniel and Christian really went out of their way to make sure my issue was resolved and did it in a timely manner. 10/10!
Guys- cannot tell you how much we appreciate all you do for us. Your customer service, quality of work, attention to detail and efficiency, both in the bays and at the front desk, is awesome. Between the business and our personal vehicles, I’ve trusted them with 10+ vehicles, no matter what the issues are. Our confidence in their team has made it comfortable to refer several friends and their vehicles. Thanks for always being fair and upfront.
Last week it was determined that I needed a new alternator. Christian help me with a new NAPA premium alternator and a loaner vehicle at a fair price! (Did the research) Since then, they have gained my trust and will take my vehicles there for routine maintenance and repair when needed.
I brought my car for an oil change.
2025 Audi S5 Sportback Premium Plus.
I left my car at the shop. 10 minutes later, the guy calls me and tells me that it would cost 460$ just for oil change. Saying that it would be much cheaper than at the Audi dealership (where he claimed it would cost around 850$). I refused the service and took my car to the official Audi dealer, where they offered to charged my oil + filter for 165$! If I have a nice car, it doesn’t mean that they can lie to me and rip me off….
I also checked official dealership website. It gave a price of 115$ for Audi certified oil+filter kit.
They did a great job on my brakes and replacing my wheel well liner. Always kept me up to date on everything. They were all very personable and friendly.
Took my wife's car in for an oil change at 1:pm. They got it in almost immediately. Much faster than the dealer and much cheaper than the dealer. They are now where I'm going for all my vehicle needs.
No clue why this place has such a high rating. Appointment times mean nothing, had my car dropped off at 10:30 am and didn’t pick it up until the next day for replacing my 2 tires and removing a broken panel. Rip off too, get your quotes and don’t be a fool.
Great experience I usually go to the Milford shop but I live in Loveland so I wanted to give this shop a try. Had Brakes done and everything went well and had my car back in a timely fashion
10/10 experience
Everyone I dealt with was polite. Tim updated me on progress throughout
I’ll be using Day Heights for now on out and will refer them with confidence
An absolute gem of a car repair shop. Very responsive, respectful, and well spoken throughout entire process. Had them look over car and replace cv axle. That another shop could not fix.
Day heights had my vehicle looked over and part replaced. And fixed. Car runs smooth no shake. Wish I would of known about this shop years ago. Going be a frequent customer from here on out. Amazing service. Highly recommended ?
Came here for simple oil change. Car was leaking in the driveway the same night. Was told I'd have to wait 2 days for a new appointment. They looked at the car and I was told that the oil sensor was miraculously leaking and it wasn't their fault. Christian was extremely rude and didn't want to hear that the car NEVER leaked a drop before this oil change. This was our first and last time dealing with this clip joint. BEWARE!!
The staff was professional and courteous. The repairs were costly, but understandably so, given the work needed. We would use them again for our auto repair needs.
Perfect service experience - Tyler and Matt were great and understood exactly what I needed, the waiting area was clean and quiet, and service was completed faster than quoted. Will definitely be using them again in the future.
Everything from John towing my car to Day Height to my picking it up went smoothly. I was kept informed of what was found that needed immediate attention and some itmes that need addressed in the future. Cost was competitive and inline with what I had expected. Repairs were completed quickly and I'm now back on the road. Good service all around. Thank you!
Your mechanic seen two women and tried to take advantage of us. While traveling out of town I had a check engine light come on late so I went to autozone had codes read (open thermostat). The next morning (noon) brought it in to the shop, were I was told they would need to do their own dx to determine what was the issue. They call me back at closing time to tell me it needed a new thermostat as mine was stuck open. Then proceeded to tell me it was going to cost almost a $1,000. I’ve called around to many other shops for quotes and have determined your company tried to charge me more that double for the job.
Overall, a great experience! It took a little longer than I’d hoped, but I can tell that’s because they’re thorough and dedicated to delivering great service.
Absolutely love this shop they keep you up to date with everything they are doing to your vehicle price isn't bad they are very friendly and know what they are doing don't just take my word for it check them out you won't be sorry
My roadside sent me this company. Jamse was great . He was super nice and concerned. We blew out a tire n needed towing to the local tire repair shop. He was extremely helpful .
The Service Team at Day Heights Auto Service/Loveland was top notch. Tyler (front desk) and Tim (Manager) were courteous and kept me informed on the progress of my car repair. I waited in the clean customer service area and enjoyed the free amenities offered. I will definitely recommend Day Heights Auto Service to friends and family.
What a great experience! The staff were super professional and the work was very quick. The waiting room was clean and felt like a tricked out man cave. Complimentary coffee and snacks, comfortable seating. I almost forgot I was in a garage. I really enjoyed the post inspection breakdown which clearly details observations and provides a quote. No pushy up selling, just transparent information. I have never had this level of service before at a garage, and will certainly be going here next time.
Would recommend. Great communication for diagnosis, repair process, repair options, and approvals. Quick turn around time on repairs and well done. Car runs great now. Thank you
I'll be straight. I drive a clunker into the mill everyday and knew that my brakes had been an issue, completely shot. It's dusty and rusted, but it's important. I felt like they treated my vehicle as they would a mustang. Right from the dropoff I was met with nothing but kindness and care. I didn't feel pressured one bit into getting more repaired than I wanted to focus on and it was ready the very next day driving good as new. I appreciate the hospitality and quickness the crew gave me and I'll put Day Heights Auto into my mind any time I have car issues from now on.
Took a car I was looking to purchase here for a pre purchase inspection. Tyler was really great to work with. They did a great job going through the car and gave a thorough explanation of any things that would be needed/recommended and things to be mindful of. The shop was really nice, clean and maintained and had a great sitting area while I waited. Would definitely recommend.
I went in for a used car pre purchase inspection and the staff were really helpful. After I got the results they gave me a detailed report with price listings for needed repairs if I went through with the purchase of the vehicle. They even added insight to the cost of repairs vs value of the overall vehicle, but they made sure not to sway me one way or the other. Even offered me a discount on my next potential visit for another pre purchase inspection.
Had a great experience this week at Day Heights Auto Service in Loveland, OH! The staff was super friendly and got the job done quickly! The waiting area was clean and comfortable, with coffee, snacks, and everything you need to work/call/relax while your car is being serviced. Highly recommend!
I was in a bind and needed my car serviced before I drove home which was over 800 miles. The staff were friendly and quick. Tyler answered all my questions and made the wait much easier. He recommended things but wasn’t too pushy, which made me trust him more. Would recommend this place for sure. 10/10
Day Heights Auto Service in Loveland took great care of us. We took my niece’s Sebring in to them b/c the engine light came on. Tyler took the time to show us pictures that they took and explained what they believed to be the problem. He answered our questions and gave us good advice. Very professional and knowledgeable. We will definitely use them again if needed.
Staff was very friendly. Had new steering components put on a Ford F350. Anyone that’s worked on big trucks knows that it’s a big job. Ashlee went out of her way to find me new tires and send me pictures of ones to choose from. Now my truck rides smooth, and there’s no more sloppiness in the steering. And I’m very happy with the tires I picked out. Good job everybody at Day Heights auto Service!
Had my car serviced for a check engine light, tire pressure leak, and oil change and had a great experience. Tim and Tyler were both extremely helpful and kind, and service was very fast. Was very nice to be able to pay through phone, and after hours pickup and drop off went very smooth. Highly recommend.
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