MIDWEST AUTO FACOTRY in
Troyton (OH)

1st time we had a great experience and this time was for me and I was so impressed and he was super helpful through the whole process! Will always recommend them! Thanks again!

Got my Cadillac with 50 thousand miles, within 50 thousand miles of driving it, had to have the radiator replaced twice,by the looks of it there will be a third time, losing coolant slowly for reasons unknown. Complete transmission rebuilt that cost an extra 4500 dollars. Go here at your own risk

Bought what seemed to be a nice truck within a week trucks heck engine light was on engine was shuttering along with the 4wd being defective with other issues called multiple times in the last week to get my warranty information and keep getting voicemail wouldn't buy here again avoid at all costs

Can't say I had super high expectations considering that this is a used car dealership, but they still managed to disappoint somehow. Bought a used vehicle at a pretty good price and fully expected that I was going to need to fix a few things, but not to the full extent apparently. They somehow managed to patch the vehicle up enough so that it test drove fine and drove fine on the way home. Within a week it was driving like s**t. I took it to my local mechanic and was told I was going to need a top end engine rebuild as well as a new transmission just to make it driveable. It seemed too good to be true when I bought it, and it certainly was. I would highly recommend avoiding this lot unless you really hate money and are looking to get rid of it as quickly as possible

Customer service was excellent! Great car at a good deal! Franklin was amazing.

Call them about financing they run my app and the process of that I'll just say that sold the truck to someone else did not bother tell him it was a pending sale poor salesmanship poor company over all

Me and my husband we bought a car from the car factory back in December of 2019, we had a warranty on the vehicle, before the warranty was up the car was not operating correctly with the steering, even though the vehicle is still under warranty they did not want you validate the warranty. I had to contact a lawyer my lawyer send them and demand letter asking them to repair the vehicle, they complied. Or lead me on to believe they would comply, well it's been close to 6 months that they had my vehicle. Haven't heard from him my husband did and all the gentlemen at the dealership said was, and I quote (how's that lawyer working out for you?) I would not trust buying a go-kart from this dealership because I believe you should be able to take a man in this word and apparently they don't stand by that, if you ever happen to go in there ask him where the 2012 Nissan rogue black in color is. I will definitely keep your readers updated on your progress car factory. Best regards Mr. & Mrs McDermott

Great customer service. Very patient and willing to help me find my car. Highly recommend coming here for your car buying needs

Great selection of cars and would reccommend anyone to go here to buy a car. Tony one of the salesmen there is awesome too!

Best experience I’ve had looking for vehicle. I submitted my app online and same day Cody calls me up and asked what I was looking for, I told him my situation and he definitely went above and beyond to make sure I could get what I needed and stayed consistent through the whole process I was in a new vehicle in under 2 days. Outstanding and exceptional service from these guys recommended 100%

Cody is amazing to deal with! Made the car buying experience a pleasure for the second time!! Highly recommend.

Worked with a guy named Cody really great guy worked his magic and got me a great deal on my traverse! Very willing to go the extra mile to make you happy and work with you! Stop by and check them out!

One of the worst experiences I've had with an automotive shop oh, ever. And I've been a mechanic for over 40 years and then ASC certified service writer, I will not recommend it. They built an engine almost 2 years ago for me and it blew up right away, they fixed it and I've been chasing oil leaks ever since.

The best place to buy a used car! The salesmen tony and Cody are AMAZING at their job! And the Mechanic is fantastic! 10/10 would buy another car

We were in desperate need of a vehicle and TONY was a blessing to us!! We don’t have the best credit and we weren’t to familiar with the process and he walked us through everything step by step & was so nice when we had questions. He made sure we got the perfect vehicle for my family & the price and payments are awesome! I’m go happy we met Tony & found our car. I recommend anyone to buy a car here!!! it was the easiest, and greatest experience. Thank you Tony!! :) you’re the man!!

I gave a one star because we got a 2010 Ford F-150 from this place and we’ve had nothing but problems the problems started as soon as we drove off the lot and haven’t stopped since we have spent hundreds and hundreds of dollars and still isn’t fixed we’ve had the truck for just a year now and it’s been a headache!!! . I personally think all the vehicles should be Thoroughly checked and all problems be properly fixed before selling .

Cody the salesman/owner was amazing. We had some small issues with my car and they were able to get it taken care of for me. I got approved with a good payment and a decent interest rate with the ability to refinance in a few months. The maintenance guy was fast and reliable in fixing the issues I had as well. I would recommend purchasing your next vehicle here they will do whatever they can to keep you happy. I will hopefully purchase through them again in the future. I hope they will continue to work with me in the future if anything else goes wrong.

Great place to get a vehicle! Everyone was very nice and helpful! Tony the Salesman and Allen Prather the CEO/ President are AWESOME!! Highly Recommend this place!!

Had trouble getting a car but this place really came through for me. Then when an accident caused me to need another car, they came through again. Got a better car than I dreamed of both times. Thanks for working with me.

I purchased my Nissan Rogue in April of 2020...there were a few things I wanted taken care of..and did not want to post until i could be truthful...I love this place...i love my car...the salesman are all great...they had hurdles to overcome last yr..and came out on top IMO. They got me approved when no one else could and my pymts are very reasonable. Buy your next car here!!

Went in not thinking I'd walk out with a vehicle, but did! Worked with my horrible credit and really went out on a limb for me! Tony was very outgoing and everyone seemed to be as professional as can be! Plan to come back again in the future!

Thank you tony all you guys at used car factory for no hassle no haggle experience if your looking for good used vehicle go see these guys in troy ohio..matt clawson

Absolutely wonderful place for purchasing a used vehicle. Knowledgeable salesman and mechanic. They have the lowest prices and best rates in town. Special thanks to tony Stevens for getting me such a wonderful vehicle for such a good price. Highly recommend this place.

Got a beautiful truck from them but within 1 week of ownership check engine light came on and I had to replace the 02 sensors. Nice people working the desk. If you dont mind fixing a few little things they are a good dealer!

My husband and I was in there Saturday to look at vehicles. Tim and the staff went way beyond to work with our credit and we drove home in new car. Thank you so much.

Great experience with both Allen and Tim. Neither were pushy and they provided facts to base my decision on. They gave me a fair trade In value and I made a deal on my new to me RAM! Thank you for the customer service and putting together a package for me that worked!

Great experience! Fun to work with and the push, pull or drag trade-in deal sealed it for me. Tony & Barry were both great to do business with. I feel they are very honest not only want to get your business but want to keep you happy after the sale. I would definitely recommend!