Oxford Automotive in
Sunbury (OH)

The combo of Kim and Tim at the front desk were unbelievably helpful. I live down the street from this location and I will never get my car serviced anywhere else. They even loaned me a vehicle over the weekend while they worked on mine. Great experience overall. Thanks again

The staff at Oxford was super friendly and helpful throughout the repair process. The provided thorough communication as to everything that needed done, as well as provided all pricing estimates up front before decisions were made on what to do.

From start to finish, Oxford Sunbury provided excellent customer service, kept me informed (with photos and report), treated me with respect, and provided extremely expedited service with a fair price for services. Tim was an excellent person to work with, and got me back on the road with major concerns in less than 48 hours. Will not take my vehicle to a dealership ever again. Oxford is my choice!

Best experience. Tim is fantastic and truly walks you through the entire assessment process. Finding an honest auto repair shop that also delivers top-notch work can feel overwhelming, but Oxford excels at both.

Brought the car in for an oil change. Tyler went over the report prior to doing any work. I felt like I got honest answers without being pushed to do things that didn’t need done. All staff are very friendly. Will definitely be bringing my car back for any needed maintenance or repair!

Oxford Automotive has got to be shop with the best customer service I have ever received. I am not from Ohio and was stranded on the side of the highway, they helped me navigate getting a tow company. Their waiting area was cozy, themed and had refreshments and snacks. Though my car could not be saved, they took incredible care of me. Especially Kim!

I had my synthetic oil change, tire rotation and car inspection done at Oxford Automotive. Terry provided excellent customer service. The mechanics use a text message with photos of what they are speaking of for the car inspection. I appreciate that. Great job.

Tyler and his team were great to work with. Explained everything in detail and were very helpful and friendly! I would highly recommend them for any car repair/maintenance needs. Reasonably priced compared to competitors and the ability to offer a loaner car is tremendously helpful. Have not seen that in an automotive repair shop ever. More importantly than all that, they are great people so supporting them is easy to do. My Jeep Hemi is running smoothly so far after repair services. Thanks again Oxford Team

The team at Oxford Automotive saved the day for me and my patients yesterday. When dealing with a potential tire issue, they immediately assessed the situation and quickly got me back on the road with improved safety. I can’t recommend them enough!!

Newer to Delaware, this was my second time coming here and it was another great experience! Tyler and others were very nice, friendly, and helpful. Honest about what needs addressed right away and what could realistically wait based off how things look at the time. Tyler made sure I was taken care of, genuine and authentic which goes a long way. Impressed with customer service and pricing. Best part is being able to support local business. I will definitely be coming back in the future repairs. PS: Thanks for the shuttle service!!

I have to say I was impressed with Oxford Automotive @ 3 BS K Rd, Sunbury. They were great helping me with a new battery for my vehicle, also received a free bumper-to-bumper inspection. My options we're explained thoroughly and they didn't try to upsell anything else I didn't need, as many other places do. I bought my vehicle from a dealership that's 45 minutes away, which I was taking it to be serviced so it was great to find out that they can do anything the dealership could and I live two minutes from there. And another great benefit is they will give rides home and pick you up if you need to leave your vehicle! ( Nevin was a nice young man who taxied me back-and-forth.) I don't remember everyone's names there but everyone was very nice and informative. Love the waiting area and atmosphere too! They have earned my trust and It's great to have a reliable place for service and repairs that's close by! Thank you Oxford Automotive!

Great service. Friendly staff and just a good experience when dealing with car maintenance. I usually do stuff myself but its cold. Prices are considerably lower than average. I have visited two times for rotors and brakes and for my recent synthetic oil change. I will continue when needed. They offer rides home refreshments and just genuine hospitality. The linside location gives you a glimpse back to the 70s. I would recommend to anyone. Thanks team.

Sitting in the waiting area, you get to hear a lot of what's going on here. This, and my own experience after a number of visits, convinces me that their Customer Service is second to none. They are very knowledgeable, and anything they discover while performing the service you are there for (oil change for me this time), is well explained with no pressure or scare tactics. This location is run efficiently, and so far I have been given many reasons to trust them with my cars.

This place is incredible. The customer service experience is TOP TIER. Tim F was my service advisor and could not be more friendly. Came in for a simple first time oil change. Not only was the (FREE) bumper to bumper inspection incredibly thorough but it was sent to me via text link WITH PICTURES!!! Tim was also able to provide me with an estimate for repairs that included specific parts for my car and ZERO pressure to buy. The waiting area is the nicest I've been in for a service station. I've never had a better experience when getting my car serviced. ABSOLUTELY WOULD RECOMMEND

Shout out to Tyler! He assisted me through all things car maintenance and gave me his best advice. Very kind and personable guy. Love the warm and welcoming atmosphere of the shop.

First time experience for oil change and bumper to bumper. Appreciate the ease of making appointment, checking car in, comfortable waiting area, and professionalism of the people who checked me in and went over my bumper to bumper results. Really liked the text delivery and pictures of the tech’s work and progress. My only concern is that the quotes for some of the discovered issues during the bumper the bumper seem rather high. Also, if there is no car fax result doe say, timing belt or spark plugs they quoted work to be done based solely on manufacturers recommendation. Overall a very nice initial experience but pricing a little in the high side.

Oxford Automotive performed a vehicle inspection to identify a failure within the transmission of a 2008 Volvo S80. Their technicians were very knowledgeable on the Volvo platform. Unfortunately the transmission was found to have a catastrophic failure, and the repair costs far exceeded the value of the vehicle. Oxford was very patient with us while we sorted out options to sell or scrap the vehicle. Highly recommend them for your vehicle service needs.

Had a normal service (oil change, tire rotation) done on my car. They sent a detailed printout of what my car needed (based on miles and what the tech observed). We decided to get the work done and they were able to finish it within the day. I’m very happy with Oxford.

I had a great experience while working with Kim & Terry at the Oxford Automotive on Tree B's & K Rd. I have had a few ongoing issues with my truck and they were kind, honest and proactive in helping resolve my repair issues. Not once did I ever feel that they were being dishonest with me or trying to influence me into unnecessary repair costs. Unfortunately, I can not say the same for the local dealerships I have been to in the last several years. Kim is always a joy to work with and she always sends a text several days after the service has been completed to make sure everything is working as it should be. I can't say enough about their service and their customer focused approach. I highly recommend Oxford Automotive to all friends and family!

I am updating my review to 5 stars. My experience in the beginning wasn’t the greatest, as what I was quoted for new brakes seemed overpriced. I later learned they were quoting me for premium parts. I drive a 2015 Kia soul which has many miles on it and we were able to get on the same page that I was not looking for the best parts for my old car, that I just needed new brakes to be safe on the road until I was ready to purchase a new vehicle. Terry met me with kindness, understanding and a better price and got me in and out same day with a courtesy car while my brakes were being fixed. All in all, we had a misunderstanding that ended up working out. For anyone looking to service their vehicle here, please keep in mind that you will be quoted for the best parts they offer which typically have a higher price tag, but if you’re looking for inexpensive alternatives just to get you by, make sure you ask and they likely can work something out for you.

I visited as a new customer to take advantage of a coupon for an oil change, tire rotation, and inspection. The front desk and my service advisor were great! They were kind, professional, and knowledgeable. They did recommend some other services based on their inspection, and I will be returning in the future as well! I’ll see if I can convince my family to be customers as well!

On a trip from Cincinnati to Cleveland, I had a system light and they got me in right away, provided courtesy car, and fixed first thing next morning. Kimberly, manager, and staff at the Sunbury location were incredible and so understanding of my urgent need. Can’t recommend this location and business enough. Would give more than 5 out of 5 stars if I could but absolutely 5 stars and thank you so much!

I bought a BMW about a year and a half ago and struggled to find a competent, trustworthy mechanic, that is until I was referred to Oxford Automotive. Nick has done a wonderful job keeping my car running well and his wife, Kim, is very friendly and helpful as an advisor at the front desk. The whole operation is top notch from start to finish.

Had a great first time experience at Oxford Automotive. Took my car for an oil change, tire rotation, headlamp change. After examining my car they sent a link showing what they examined and any additional issues, very similar to what the dealer sends. I then was sent an itemized estimate of the work with the ability to approve or deny each item. The work was completed in a very timely manner. Would highly recommend them.

Oxford Automotive is absolutely amazing! From the moment you walk in, you can tell this place truly values honesty, integrity, and great service. The entire team is so trustworthy and genuinely cares about both you and your car. They go above and beyond to make sure everything is done right. I’ve never felt pressured or upsold, and they always take the time to explain what’s going on in a way that’s easy to understand. Kim at the front desk is especially kind, welcoming, and knowledgeable she makes every visit a pleasant experience. I can confidently say there’s nowhere else I would ever take my car! Thank you to the whole team for your honesty, professionalism, and the care you put into your work!

My first visit to Oxford Automotive was great! The store is convenient on route 36, it’s clean and all staff throughout are friendly! I had an oil change and bumper to bumper inspection. I used a coupon I got in the mail so it was a great value. Fast, clean and quality service so I will go back!

Great customer experience. Polite, efficient and great follow-up on a car I had to have towed there. Explained the process and set expectations then thorough diagnostics. Had 100 percent confidence Team at Oxford and was totally satisfied with service and bill.which was considerably less than competitors quote ( mind you i towed car from foreign automotive shop in UA who were ready to order parts and charge me an arm and leg and where i did not have clear expectations or experience) i have a 2006 saab and Oxford had the tools, computer and euro experienced techs. Highly recommend Also clean lobby with refreshments and seating