Performance Towing and Recovery LLC in
Sunbury (OH)

Jeff picked me up recently and was very friendly and professional during a time of stress for me. It was refreshing.

Corey and Brian have been absolutely amazing! They made everything super smooth, easy, and fast. Highly recommend

Denny was absolutely awesome. Showed up before the time given. Wouldn’t call anyone else

My car blew a tire yesterday so I called Toyota Roadside Assistance, who contracted with this company to come help. Corey (driver, McMahon) was friendly, professional, and excellent with communicating the process and his ETA. He arrived at my location in about 30 mins and was down to business immediately to get my car to the dealership for service. I really appreciate the lightning speed help that allowed me to continue on with my evening! THANK YOU, COREY!

We were stuck in the snow for over 4 hours and once they assigned us a tow from AAA. We couldn’t have had a better driver. He contacted us multiple times checking on us. He made sure we knew he was still coming and updating us with time frame. He towed us home the next day and helped us tremendously! Thank you Jeff for being amazing!!

Brian was absolutely awesome! Wasn’t expecting him to be there before the ETA but he sure was. The most responsive, concerned and genuinely human interaction I’ve ever had with a towing company. Followed up about insurance and asked if everyone was ok. Highly recommend.

We called AAA for roadside assistance and Jeff Wilson of Performance Towing came with his funny and exceptional personalty and towing skills. It is so nice to see a cheerful person when you are having car problems.

They answered the phone right away, showed up in less than 45 minutes and towed my tandem trailer to the shop. Prompt service, friendly people. Very happy with Performance!

Wouldn’t recommend this company to anyone. Recently my son requested their services. When the man pulled up he was rude and treated him like an inconvenience. He told my son that he should be in Delaware helping others, but had to come help him instead, all while seeming pissed and annoyed. This was his first ever interaction with a towing company, which wasn’t a great one at all. When you guys pulled up, he didn’t even need the service, yet you still charged him. Simply disgusting.

Honestly, kinda disappointed with this company. The guy showed up and was a jerk that acted like I was an inconvenience. This is the first time I ever needed a towing companies services, so I had no idea what this entailed. You would probably have gotten recommended to other people if your guy wasn't a jerk. The only reason I am posting this is because I was still charged and he didn't do anything. Maybe next time you'll have a little empathy and kindness for others.

We had a problem with communication with the AAA tower that came by to help us with our car. Long story short, the keys were misplaced and there was no way for me to get ahold of the last driver to figure out where they were. Craig was the second tow truck driver to be assigned to help and he went above and beyond. I really appreciate the thoughtfulness he showed. There was so much stress that happened with the incident before he came. If I need another tow I’ll definitely be reaching back out to them. Thanks Craig!!

I broke down Thursday 29 of Match early morning when it was still dark near 71 & 37 so I just parked my car figuring I would call AAA later in the day. They sent out performance towing Bryan that came out was there so quickly and he was a nice man had my hooked up in minutes. I was very impressed at how fast he got the job done.I didn't even have time to go into Bob Evans and place a to go order while I waited. Thank you Bryan and the company for a job well done.

Highly recommend. Was in a bind after Liberty Mutual left me high and dry for roadside assistance. Called Performance and they arrived in 20 minutes. Excellent customer service and is now programmed in my phone for future use.

I can not tell you how thankful I was for Austin Geiger!!! I was stranded on 270 with trucks and cars zooming by literally shaking my van! I felt unsafe and Austin got there within 35 minutes and took care of everything very quickly with a positive attitude and infectious smile. He was so nice and called me several times before he got there to make sure I was ok. Thank you Austin!!

Sons car just stopped running on Rt 37 just outside of Sunbury and the driver responded quickly (through AAA) to get my son off the road & to a safe spot. The driver was kind enough to stay with my son until I arrived (about 5 minutes). He was kind, efficient, and expressed concern for my son's safety. Highly recommend!

Craig was uncommonly polite, personable, quick, efficient, and thorough. He went above and beyond - after towing my car to the dealer on Saturday, BY personally taking my call today (Monday) when the dealer asked for proof of the tow to do warranty work. He went toe to toe with the dealer for me, providing the emailed proof AND calling them directly to say his truck was on camera there, so that the dealer had to take responsibility for not writing up the delivery on Saturday. This saved me $9,000 (as the dealer will have to pay for transmission that was under warranty Saturday ... but not today, ... when they got around to writing it up). Craig at Performance Towing in Sunbury took care of this Delaware lady - like family!

Absolutely one of the Best tow experience I have ever gotten!! My van was stuck on the hitch of the truck in front of me. In my radiator. Richey was THE BEST. He was resourceful. Concerned. Thought outside the box. Patient. Kind. And went above and beyond to unhook these 2 stuck vehicles. With no more damage than was already done. AAA sent me an angel representing his company. My most sincerest thank you!!!

I want to thank Sherm and Craig for their exceptional service and professionalism in towing my car out of a parking space with only three wheels. We thought it would be impossible for Sherm and Craig to get the car out of our parking spot without damaging the car or the parking lot. This team not only move the car onto the flatbed without any damage to car or lot, but they also delivered it to a repair shop so gently that it looked like they backed it into the spot.

I would just like to thank Denny for a great experience. My gas pedal stopped working when I was on the highway (scary, right?). I was able to get my car off at an exit and call AAA. They sent Denny from Performance Towing & Recovery. He was polite, professional and got me and my car to our mechanic in no time at all. Denny, and his clean shiny truck, were fabulous!

Craig was extremely helpful in towing my car after the tire blew out on the freeway. He towed me to the first location who mistakenly told me they had my tire size. After we had already unloaded my car, the employee of that company explained that they actually did not have my tire size. Craig immediately offered to load the car back up and drive me down the road to a location that confirmed they had the right tire size for me. Very respectful and went the extra mile to make sure I was taken to a place that could replace my tire. He saved me the extra time and money to get me to the right location. As a physician, this helped me return to work the next day while minimizing my time away from the hospital. Highly recommend and thank you for all of your help Craig!

My daughter's car overheated on her this morning. AAA sent Craig from Performance Towing. He was absolutely amazing! If I could give 10 stars I would. He made everything simple and easy for her. He made her feel safe and walked her through everything so she knew exactly what to expect. He went above and beyond helping her. Making her 1st tow experience much less stressful and scary. I truly wish everyone could have Craig for their driver. I truly thank you.

I was stranded at a marathon gas station on Frank rd 3 and a half hours from where I live. My car wouldn’t start. I’ve gotten a battery jump from a few people and nothing worked. As I was calling for a tow truck. Someone (I didn’t even get his name) came up with a battery charger. He said “this is going to get you started.” It did immediately. I made it home safely. Whoever you are, I can’t thank you enough. You were my Angel.

I had a very positive experience with Performance Towing (Jeff, in particular) when I needed a tow on 12/1. Honda Roadside provided Performance with incorrect contact info and location for me. When he realized the location was inaccurate and he had no way to contact me, Jeff did not give up but instead searched until he found me. In addition, he provided a calm, kind, and compassionate presence during a crisis situation. After towing, he remained present at the dealership long enough to ensure I was alright and would be taken care of. I would absolutely recommend using Performance again in the future.

They are horrible. They showed up 45-minutes late for the appointment and the driver (Bob) was rude and obnoxious. I will add details soon. I seven gave the supervisor (Denny) a chance to talk to the driver but I am still waiting. The supervisor’s excuse was he is too busy. The rude behavior from the driver was witnessed by another employee that was with the driver (Thomas) who was polite and nice but was a trainee (by his own admission). I am waiting for Denny to call me back by this Friday (6-17-2022) and if I don’t hear from him, I will post more details of the interaction with pictures and videos.

I’m 7 months pregnant and currently have a hybrid vehicle. When my car wouldn’t turn on I called my premier triple a service to figure out the issue, and the first company that came out (2 Brothers - driver name James) refused to help saying they couldn’t access my trunk to jump start me. He insisted I call a tow truck to tow the vehicle instead. I’m SO GLAD performance towing and recovery LLC sent their driver Craig out to help. Not only was he very compassionate and a huge difference from the other emergency services company, but he went the extra mile to help figure out the issue and get my car up and running when that was not his job at all!!! We need more service workers who truly care like the ones at this company, and I wanted to take an extra step to express my gratitude for their help this week. Thank you guys and thank you especially Craig!!!

Called these guys in a tough situation. A young mother with a newborn, stranded on a freeway in the middle of the night. The call was answered quickly, the driver was on the case almost immediately. Craig was excellent. Got right out there and took care of the situation with efficiency and empathy. The world could use more folks like him, and companies like Performance Towing and Recovery LLC.

Brian was an awesome service guy. Very professional and quick. Helped us find a place to take our car to an allowed us to even bring our cat in his truck for a ride. Then on top of that we were entertained all the way there talking to him. They’re lucky to have such a great guy.