Berea Auto Mall in
Berea (OH)

We purchased a 2019 Mazda 3 Sedan from them and had an excellent experience. Joe and Charles were easygoing, knowledgeable, and genuinely helpful. The car itself was in impeccable condition, and three days later, the wax coating is still holding up perfectly. Their service was seamless: Ask for the paperwork? Done. Want to see the vehicle history in detail? Done. Curious about other options? Easy. They are the pinnacle of professionalism—thorough and efficient without being the least bit pushy. I would highly recommend them.

Joe and the team took care of me. After a not so great visit to a large dealership with a big fancy show room, giving these guys a shot was exactly what I was looking for. Someone who took the time to treat you like a human and not a wallet with legs. They are good and honest. And in car sales, that is gold.

This was an amazing experience. The salesman Joe is personable and fun, he has a great way of connecting with customers. He made test driving the vehicle enjoyable and easy. The finance manager Charles was amazing, extremely polite and efficient, he kept in constant contact with me through the process and helped me every step of the way. David was amazing. He has a great group of guys working for him. I cannot say enough good things about my experience with them. I was looking for a safe reliable vehicle that was in my price range and they had just that. No funny business, no BS, good people, selling good cars. Absolutely amazing customer service and experience. If you haven't stopped in you absolutely should! They will treat you right and get you what you are looking for. I am beyond pleased with my experience. Excellent job

Wish I could do 0 Starts. My Husband just bought a car from here on Saturday. We are taking a road trip today about a hour away from home. Engine light just popped on when the car went through a drive cycle. We called and they told us it didn’t have a code the whole time they had it. Wonder what they did because they definitely did something. They didn’t even offer to bring it back to have them look at it. Definitely don’t do business with them.

Chuck Ipsaro helped my family find just the right vehicle to accommodate our 6'7" and 6'5" sons--meaning plenty of leg and headroom. That turned out to be a Dodge Grand Caravan, which also has great safety features to help protect those guys as well as my wife and me. Chuck just happened to sell me my first vehicle more than 30 years ago, so that trust factor goes way back. We know Chuck will always help us make the right vehicle choice, meeting all of our practical and style needs, as if he were doing it for a member of his own family. UPDATE--SIX YEARS LATER A couple months ago, we were still driving the 1999 Mercury Villager Chuck sold us way back at the turn of this century, when we told him it was time to give the Dodge Caravan he sold us six years ago a new garage companion. He arranged a generous trade-in allowance for the Villager (which was a great drive all those years) on a 2023 Chrysler Pacifica. The same requirements we set for him on the Dodge applied to this replacement. Chuck outdid himself with this one, arranging for a vehicle with not only more leg room for our tall sons, but with all the smart-phone friendly features like Amazon music library access that made the vacation we took with this minivan so enjoyable. Chuck also made sure this more spacious vehicle would still fit in our garage with the Dodge he sold us. The two get along well together in the cozy space they share. Good thing I'm thin, though.

I purchased a car while ago from them and I really liked it. They helped me also getting approved and everything.

had an outstanding experience at Berea Auto Mall! From start to finish, the service was top-notch. The entire staff was professional, friendly, and genuinely helpful. I want to give a special shout-out to Mr. Charles, who went above and beyond to ensure I found the right vehicle. His honesty, patience, and expert knowledge made the entire process smooth and stress-free. Mr. Charles took the time to answer all my questions, made sure I was comfortable with my decision, and handled everything with integrity. It’s rare to find that kind of customer care these days, and he truly made the difference. If you’re looking for a reliable car and excellent service, I highly recommend Berea Auto Mall—and be sure to ask for Mr. Charles. He’s a true professional who treats customers like family.

Charles and Joe are both AMAZING people, did everything they could to get me into something that worked for financially they made my needs a priority and were always available to answer any questions I had. Would recommend to anyone.

Just purchased a used VW and the staff was very welcoming and pleasant to talk to. They did not rush me into a decision and made sure to explain all the steps in the buying process. One of the salesmen even walked my partner and I around the lot to show us their project vehicles for fun while paperwork was being processed. Would highly recommend.

I’ve had the best car buying experience at Berea Auto Mall with Charles. He is very genuine and caring to his customers. He is very tentative, very friendly and a very nice person to work with. He’s had integrity during my entire shopping experience, he’s kept his word every step of the way. If you find yourself unsure about this place, you don’t have to be, just ask for Charles and you can shop with confidence. I’m an out of state buyer from Virginia and he made me feel very comfortable and confident doing the entire process over the phone by sending me stellar pictures and videos of the entire vehicle, kept me in the loop while talking to third parties (my bank) . I usually don’t write reviews but this kind of customer service needs to be told. Thanks again Charles!

Charles at Berea Auto Mall was excellent to work with. No high pressure sales tactics and I'm extremely pleased with my new (used) Kia Soul. I would gladly recommend this place to family and friends.

We purchased a vehicle from Berea Auto Mall LLC. The vehicle was as advertised. Salesman took detailed pictures and was honest. We drove 3 hours for this specific vehicle and would do it again.

Bought a 2016 f250 and they were straight up on what’s wrong with it and took their time with me the 5 hour drive was worth it

A pleasant buying experience. The car's sunroof had an issue within the first few weeks and the dealership was able to make it right.

A wonderful experience! After a frustrating week looking to replace our recently deceased second car, I noticed a 2010 Honda Fit for sale at the Berea Auto Mall. A little older than I wanted but called anyway and spoke to Charles. Had a very nice conversation - very low key and he just seemed like someone I could trust. Still wasn't thrilled about a 45-minute drive to look at a 15-year-old car but decided to head up just for the heck of it. Called and spoke with Joe. Had the same feeling about him. Got there and the 2010 Honda Fit was immaculate. I could tell that a lot of effort went into getting the car ready for me. It exceeded my expectations in every way. Went through it, took it out for a test drive and liked it. I usually take a while to make a decision, but I felt so good about Charles and Joe, that I decided to buy the car on the spot. The owner was very nice, as well. In fact, he and another guy, (sorry I don't remember your names, guys), offered to follow me home and to my bank, saving a me trips up and back. I've had the car for almost a week now and seem to keep finding more good things about the car - I love it. Many thanks to Charles, Joe, the owner and other guy. I will have no problem sending friends and family up your way.

We had a great experience with the guys of Berea Auto Mall! Every one of them, from beginning to end! Joe, Charles, and David were a true pleasure and blessing to work with as we purchased a 2014 Subaru Impreza for our son. There was an issue with the vehicle after we got it home, but they were at our house all the way in Wooster first thing the next morning to pick it up and fix the issue. We were amazed at their response and generosity through it all! Thank you again Berea Auto Mall Team! We will be back again in the future. : )

Charles was an excellent customer service representative. His honest and integrity of the sale of my vehicle was above and beyond expectation. I will definitely consider them 1st when I'm in the market for another vehicle.

Even though I did not purchase a vehicle, Joe J was extremely helpful and did everything he could to get me into the vehicle of my dreams. His. Knowledge of cars and professionalism was OUTSTANDING. I have sent family and friends to purchase vehicles from him and I recommend that you do as well. Ask for Joe J!

Bought a rebuilt 2015 Sonata from them. Solid pricing and a solid car. Dealt with my concerns better than any dealership I've visited in the past. Followed up with me after the purchase to ensure the minor issue I had, had been resolved to my liking. Charles is a stand up salesman.

I have owned many different vehicles in my life, and every one was purchased from large dealerships, so I was a little bit nervous about purchasing from a smaller, independent dealer. This turned out to be the most transparent and enjoyable vehicle purchase I have ever made. All of the staff that I interacted with were terrific! I can't recommend them enough!

Charles is a fantastic person to work with !! He sold me a sprinter van for my business at a really decent price , cheaper than what he could have sold it for considering it was in great condition , he even put all new tires on and a brand new battery in for me before picking up the van. Berea is a haul from where I am , but the drive is worth it. You will receive service from an awesome sales man who is also honest and upfront with everything. Much better than other dealerships. I plan on using this dealership again in the near future.

I highly recommend Berea Auto Mall! Shawn was very helpful and kind and restored my faith in used car salesmen! I would feel completely comfortable buying a car from them again in the future! My wife and I got a good deal on our Ford Fusion and we are very happy with our purchase! Thanks again! ---Ryan and Bethany G.

I bought a 2014 jeep cherokee in November of 2023, when I test drove it, the service 4wd light was on, they said they would fix it and get back to me, when i test drove it second time, the warning light was off, they said it was just a sensor that needed replaced. I bought it, and a few days later the light came back on, I took it up to my local jeep dealer to have it looked at, here to find out the whole 4wd component is and has been bad for a while. There was never a sensor that needed replaced, all they did was shut off the warning light and called it fixed. 1800.00 bucks just for the part, with labor and tax will be over $2500.00. They said that once I leave there lot with the car, they won't fix whatever happens. The other issues with the jeep luckily was cheap but still had to be fixed. There was a chip in the windshield when I bought it but didn't notice it until I was half way home after buying the jeep, that's on me. The chip is getting bigger so I'm in the process getting that fixed. Just warning people that these people lie when they said they fix something.

This is a long time overdue but I bought a used Lexus CT200h from these folks and it’s been the best car I’ve ever owned. I’ve had it 4 years now and haven’t had any issues. Literally. I’ve only replaced tires, brakes, and oil. There was an issue with the car when I was deciding on purchasing but the Berea Auto team worked with me, completed the repair, and provided the documents to prove it. Keep up the good work!

Wow!!!! Um Thank you! After shopping around for my 20 yr old daughter for a car and dealers contacting her privately with "their" pricing and not to involve her parents- I happily walked into this place after reading the reviews- introduced myself and my daughter- we all shook hands- that's what I'm used too- as other dealers did not! Shawn is a stand up man! Just.. so amazing- very thoughtful, knowledgeable and professional! He walked us both through this and my daughter walked away very happy- as I did too- Yes we will be going back as Shawn is a man u can trust! Really can NOT say Thank You enough here! This is how you should run a dealership! Impressed doesn't fully describe our experience! 10 stars! 😁

Purchased a 2006 Chevrolet Trailblazer SS in May of 2016, took vehicle on test drive with older salesman. Noted the vehicle had a supercharger installed which is not stock and was not mentioned in sales ad for vehicle. Have had MULTIPLE issues with vehicle specifically with the motor. First engine rebuild was payed 50/50 by myself and the dealer, by a repair facility of their choosing. Was delivered vehicle with a note from the repair facility stating vehicle had a aftermarket supercharged installed and was to be classified as a "race car". Have had nothing but engine issues ever since. During current rebuild found the linkage for the transmission was zip-tied together, and I have never had any work done on the tranmission. Absolutely terrible experience buying a vehicle with a lot of hidden cut corners. I could write a book on the issues I have uncovered after purchasing this vehicle from them. Recommend looking elsewhere if you're looking for a solid vehicle that hasn't been purchased at a auction, never inspect, washed and thrown out on their gravel lot.

Outstanding customer service and great vehicle selection to meet our needs. We just purchased a 2016 Volvo (looked at many dealerships) and by far Berea Auto Mall demonstrated honesty and integrity in all aspects of our search. We were incredibly happy with the working relationship we had with our sales representative Shawn Remington, (a man of character), who went out of his way to work within our budget, detailing the car and ensuring everything was to our specifications. I would highly recommend Berea Auto Mall, they were personable and professional, not high pressure and a sincere pleasure to do business with! Definitely a 5 STAR!! Jeanne and Mark Pillon