Budget Auto Services & Towing in
Jamestown (ND)

Cars weren't properly fixed, either gave out within 5 to 6 hours or sway bar goes out. Wrong bolting. I help buy some cars there and things went out quick or within days.

I used Budget Auto Towing today and saw above and beyond professionalism and service from both Brian and his tow driver. You guys have both my gratitude and apologies for having to deal with one of my tenants.

Called for a tow, at 8:30 just off of 94. Curtis showed up quicker than any other company. Was so knowledgeable and careful getting our 23" camper on & off the flatbed tow truck. He made sure we were safe and looked after. Even gave us directions to services for the next day. All the guys, owner included, were so helpful. Thank you Budget. Job well done!!!

I sold my previous vehicle to Brian after being referred to him by preferred auto. My experience has not been great. After giving Brian the okay to pick up my vehicle, my boyfriend and I told him that we needed to finish grabbing stuff out of the car before he does anything to it. Brian decided to completely clear the vehicle out and repair the entire thing before A.) Receiving the title, and paying for the vehicle, and B.) allowing me to grab my belongings. After my experience and doing some research I will no longer be doing any business with this company nor referring anyone to him.

I tried to work with this guy. When I gave him permission to take my girlfriends car I told him not to touch anything in the car. He did anyway and cleaned out the entire car. There was hundreds of dollars worth of items in the car. I learned to start looking more into the dealers I work with.

I really do not enjoy giving poor reviews. However, they are needed to help people make decisions on their own. IF YOU NEED AN EMERGENCY TOWING in the Jamestown area this is the business to call. They have great rates, and are easy to get a hold of, and had a tow truck within 15 minutes of our call. If you need anything else from this business, I would stay away from this shop. This “business man” that owns the shop, lacks professionalism, and does not understand the importance of communicating with his customers. To not expand on the situation to much, he literally hung the phone up on me while I was trying to discuss options for my vehicle while it was in his shop. He also, would not release my vehicle to a tow truck to be moved to another shop, without paying him IN PERSON, due to the fact he didn’t think any business could accept credit/debit cards over the phone. ? This predicament that he created made my wife have to drive over two hours to pay him cash just so that he would hand over the keys to the tow truck driver that took my vehicle to a different shop. This is all after he misquoted me on the repair that I needed. However, If you have a chance to work with Robert the mechanic who does the actually work for this shop, he seems to know what he is doing, and communicates well. In my opinion, after the numerous conversations I had with the owner of the shop, If you don’t know how to treat people with respect then you do not deserve my business.

Blew out my transfer case omw to washington and they found a new one, swapped them, topped off fluids, and new u joints in 7 hours. I have nothing bad to say. Quick efficient and very affordable hourly rate

Motorcycle was there from around 8pm on Monday night and I picked it up around 9am Tuesday morning but I was still charged for two days of storage what's up with that? And it was moved from maybe a block to a block and a half from where the accident happened and I was charged the 175.00 towing fee...wow ouch they know how to make money for sure...

Thank you Budget Auto Service!!! Your staff was great to work with!! They got 3 new tires on our horse trailer lickity-split!! Thanks for all of your help!!!

Blew a tire on a Sunday afternoon 25 miles away. Got towed to their shop since my car didn't come with a spare. New tire put on same day. Great service.

He came to get us when my car broke down immediately. He was so kind and transported us three girls into town when all the other tow truck services said we had to find our own way back to town. He got my car up in the air on the lift immediately. His staff was also amazing. The Marine Vet was so sweet. Thank you for your service and sacrifice?? Amazing service all around. Affordable as well?

Friend of mine went for an alignment and some other things and when the car came back it was wobbly to beat hell, it's my understanding that the guy who runs the joint is a decent business man but he needs to keep his mechanics in check and he should really take care of his loyal customers better than I witnessed

Stranded with blown tire on the interstate and called for emergency service to get the spare tire out from under the vehicle and change the tire. Our jack broke and could not get the tire out from under the vehicle.Great service and professional. Affordable and super to work with!

I’m buying a vehicle though them runs and drives great minor fixes like a fuse or 2, The owner is awesome, very easy, flexible and willing to work with you, A little paperwork was able drive off in different vehicle

My two daughters, one of their roommates, and her sister were driving from Wyoming back to college in Minnesota at the end of Spring Break. Near Jamestown, their Prius started running rough and the engine light started flashing. Feeling nearly helpless, I had them call for a tow truck and Budget Auto responded. It was a Sunday, so they were unable to repair the car right then, but they took the girls to a diner until they could be picked up and taken the rest of the way. Budget Auto's mechanics scoped the car the next day and discovered it was only a spark plug. They had it running well again quickly. Since I wasn't able to pick up the car right away, they stored it in their lot for two weeks, free of charge. After I picked up the Prius, it drove like new. Had they not been an honest business, they could have really take advantage of us. If they had told me that some expensive computer module had failed, I would have had no choice but to believe them. As it is, the bill was less than $90 and my girl has her Prius back on campus. Thank you for treating us so well, Budget Auto Service & Towing!

If 0 stars was possible I would. Wanted cash for my minivan. Didn't get that nor a credit on my ex's truck. My name was not to be on any of the papers except for the van but looked again and it was on everything for the truck to. Truck worth 600 to 750 max but sold to my ex for 5600. Will be going to court over this and both of us are considered a vulnerable adults.

I worked for Brian years ago, but had never actually done business with him until recently. Transfer case went out twice & had to be towed twice. He ate the cost of labor, a 2nd transfer case & a tow. He may seem slightly harsh, but is always busy so chances are you called mid tow or emergency . But for $60 hr labor who can complain. Not to mention he offers financing with out credit checks. He is not a franchiser & runs it off of his own property. Its an auto shop not a 5 star hotel. Got my car back today & so far all seems good its not his fault the 1st transfer case was faulty. He knew I had to leave for Florida & catch a flight plus drop off a 160 lb great dane & offered to loan me his personal car. Im happy so far. Will update if im not

Byran is phony over charged for cars that are a peace of junk an taxes fix charge on your loan so you will never be able to pay off the car. Never would I buy car from this place again take your business some where else please buyer be ware of budget auto

Budget Auto and Towing was a life saver! They came to the rescue at 10pm on a Friday night, fifteen miles out of Jamestown. I had two employees headed back to Fargo when their car broke down. Budget sent out a tow truck driver, dropped them off at a motel and then fixed the vehicle first this Saturday morning. My guys were on their way by 11am! Not only were they fast and efficient, they were extremely reasonably priced! I highly recommend and would absolutely use them again. Thank you again for all your help!

Brian rescued our family when our car broke down 10 miles outside of Jamestown on our way to visit family in Fargo from Bismarck. He towed our vehicle and transported my wife, baby, and myself back into town to his auto shop. He let us use one of his vehicles that evening to take to the hotel, and for the duration of the time it took to fix our car, so we were not without a vehicle. He was very friendly and transparent in all our dealings and he and the Budget Auto crew got our car up and running better than before. My wife and I thank God for Brian and the Budget Auto crew. We’re so glad it was Brian who showed up that evening to pick us up on the side of the road. We highly recommend working with Brian and Budget Auto Services and Towing.

I highly recommend them for towing. I didnt catch my drivers name but he was so friendly and down to earth. We were stranded on the road outside of Tower City he came from Jamestown and called while on his way to check on us. He arrived on time had my mother and I wait in the cab and warm up (we were sitting for an hour n half in my dead car) and he helped us up and got us on the way. Conversed with my mother and me, got us laughing and smiling over this demise (had to cancel all our weekend plans) and he towed us back to Fargo. He made sure all was okay, we had a comfortable ride, and made sure we had a ride home from the shop (where we dropped the car). He definitely needs many praises and a raise!!!! The gentleman also looked under my hood to see if he could see anything. I hope more drivers are like him!!

My daughter and I had car trouble and needed to be towed, road service sent out Budget Auto Towing. It was pretty foggy out. When help arrived the driver of the towing service was very considerate and just a happy man. The truck was toasty warm. He was kind enough to take us to a restroom as we had been on the side of the road for about 2 hours. We didn't get his name but I would hope all towing companies have considerate, patient, andand though driver's as he was.

Would not recommend. I am currently purchasing an suv from them. I always have paid more a month than what I owe and I am always on time. I mailed in my payment and I didn’t see the funds come out of my acccount so I called them and nicely asked if they received my payment. The owner responded very rudely and said “What if all 150 of my customers called me saying did you get my payment did you get my payment did you get my payment. See how frustrating that is. Yes I got your payment” ...by then I hung up on him. That is just not a way to talk to your customers yet alone anyone. The owner is definitely not a “man” of business and should be put out of business. He is definitely a jerk. Didn’t find this out until now after purchasing my vehicle from him for months.

The guy that I talked to was very rude and has no heart! My family is in a little car on the side of 281 right now and has no heat in the car and only have 55 dollars to get home on but all the guy could say was my services are cheap but not that cheap sorry! What kind of person are you

My 16-year-old daughter and I broke down outside of town at midnight Saturday in below zero weather. The 24-hr towing company told us to call someone else. Called Budget Auto (even though they were listed as closed) and Skip came to get us in about 5 minutes. He set us up with a loaner car and led us to our hotel to make sure we found it. He fixed our vehicle on a Sunday and even topped off the fluids. We would have been easy targets if they wanted to rip us off and we could have been stranded until Monday. The price was fair. The service was great. The place isn't pretty, it isn't fancy... it's a shop... and it's one I would recommend.

Brakes went out of my car. I called AAA for a tow. They sent these characters. Tow driver told us we could get back on the road tonight. When we got to the condemned building they use as their shop they said everyone was leaving and it would be morning. After reading other reviews I would warn against this place of business.

Stay away! Avoid like the plague! This guy is a caniving crook! Claims he does Maintainence, and fixes your car. However when you come to get it, he denies any knowledge or displays any empathy about the 50,000 warning lights, that magically come on. Moreover he says his staff will not be doing any more Maintainence on it, because they've already done enough to it. When your bill is tallied up, he adds some mysterious charges for "hidden problems"... Hope this guy is out of business soon...