This rating is based on customer reviews, inventory size, pricing, and service quality
In Greenville, NC, B & D Towing & Recovery LLC earns a stellar 100/100 with a clearly positive trend. Reviews highlight professional, courteous staff (frequent praise for Jamie, Derrick, Elizabeth, Victor), clear communication, careful vehicle handling, and especially fast response and minimal wait times. Services span tows, jump-starts, batteries, and tires; customer service is consistently strong. Pricing isn’t often discussed, so value is hard to judge. Junkyard-specific factors—inventory variety, yard organization, and ease of finding parts—aren’t addressed here. Few recurring complaints.
What clients say about B & D Towing & Recovery LLC in Greenville (NC)
I called Jamie to see what I had to do to get a lockout done, and he was very responsive and got it set up for someone to come unlock our vehicle for us. Yony took the job, and he was also very responsive and kept amazing communication with us, keeping us informed. By the time he got there, he had us in our vehicle in maybe 1 to 2 minutes, all while he did the job in the rain. Jamie and Yony were great, and we appreciate every bit of help from them. Thank you, guys!
Dustin & Family
Dalton did a great job towing my son's car. He communicated well, arrived exactly when he said he would and he was extremely professional and courteous.
Couldn’t ask for better service and considering my vehicle broke down, Kaison still managed to get me to crack a smile! Hands down best service I’ve received!
We had an issue with my grandmother’s starter on her vehicle and needed it towed. We called AAA and they contacted Kaison with B&D Towing. He was very professional and kept us updated on his arrival time. He worked quickly and diligently to load the truck and get it to where we needed it. I would definitely recommend Kaison and this company!
The service with B&D towing was an awesome experience. I needed a tow on an early Sunday morning and Kaison came thru. He handled my vehicle with care. He was professional and very friendly... even providing answers to my questions.
If you ever need a tow, I highly recommend !
Jamie was very helpful, knowledgeable and got us back on the road quickly. He was personable and explained everything well as to how he was fixing the problem.
Derek was absolutely amazing! He towed my Excursion and made what could’ve been a super stressful situation feel easy and calm. He showed up quickly, was professional, friendly, and handled everything with care. You can tell he really knows what he’s doing, and he treated my vehicle like it was his own. If you ever need a tow, ask for Derek seriously one of the best experiences I’ve had with roadside help. Highly recommend!
I had the unfortunate experience of my car breaking down on the side of a busy interstate, but luckily Elizabeth from B&D Towing came to the rescue. Upon her arrival, we were on the road in probably less than 5 minutes with my car in tow. For it to be a Saturday when I broke down, the response time was great. Very professional, safe, and courteous. Would 10/10 use B&D Towing again, but I hope I don't have to!
My truck put me down. Called AAA and started my request for a tow. After hanging up with them within minutes my phone rings. Guy named Derrick calls me to touch basis. Shortly after verification he's here already. He was very polite, courteous and knowledgeable about his job. Customer service at TOP NOTCH (which is very rare now a days). Hope I don't need a tow anytime soon but if so I hope he's the service technician again.
Good communication! And fast service 10/10 recommended ‼ Derrick was amazing! He sent me pictures every step from the shop to my apartment! Great experience
B&D towing, specially Elizabeth, saved my evening! She came out quickly, went the extra mile for me and my children. Overall amazing customer service, even with the unexpected uncomfortable situation, Elizabeth made the situation 1000 times better. Thanks so much again!
Derrick is the kindest, most patient, and efficient person I've ever had the pleasure of working with in a flat tire situation. I'd call him in a minute if I needed help again! My dog even liked him and he generally doesn't like anybody he hasn't been around a lot. He's a good judge of character.
Derek really helped me out of a jam being 40mi out in the middle of nowhere came out picked my car up nice and easy. Super personable and friendly and just overall a top tier guy. 10/10 would recommend.
Excellent experience with BD Towing. Derrick was professional, responsive, and handled everything smoothly from start to finish. He made a stressful situation easy and got my vehicle safely to Volvo without any issues. Highly recommend BD Towing—ask for Derrick.
We locked our keys in our truck on a cold winter morning. We called AAA and within 10 minutes, Jamie with B&D towing had called and was on his way. He was able to arrive at our location and have the truck unlocked all within 30 minutes of us placing the request. Great service! Would highly recommend.
Unfortunately, I've had the need for their services more than once in the past few months. Both times, great service. Jaime and Derrick were both professional, helpful and honest. I hope I don't need your services again anytime soon but will recommend to anyone who does!
Jamie was absolutely amazing! He gave me a ton of helpful information about my vehicle when he came to charge my battery. Highly recommend asking for Jamie!
Jaime was a great help to me on today. He was professional and gave us insight on our car. He educated us on our car and was very helpful when my car ignition would not turn off. He was very helpful gave us some reassurance on what we need to do to get our car right. Thank you again Jaime for everything you done to help us on today.
Jamie was a big help. Quick and easy battery replacement after my truck died at work. Very friendly and informative… also had a really cool paint job on his truck - bringing awareness to an important cause!
My car’s battery died so I called AAA and they contacted B&D Towing to come out to my house. Jamie arrived in less than 15 minutes and installed a new battery. He was very polite and professional and I highly recommend them to everyone. Quick, knowledgable friendly and great service!,
Our tech Jaime, Was very professional and courteous. He arrived as promised for a dead battery call. He save me time by having extra batteries in his vehicle and he installed it. He is a great asset to your company. He deserves the best recognition. Thank you B &T Towing.
Jamie with B & D Towing & Recovery came to my rescue once again! Today's service consisted of a tire change. As usual, Jamie was professional, proficient and put my anxiety at ease. I am sooo glad AAA has found another vendor in the Pitt County area that is reliable and comes to help quickly: B & D Towing!
I can’t thank Victor enough! He arrived quickly when I had a flat tire and immediately got to work. He was professional, thorough, and super friendly the entire time. He even went above and beyond by recommending a good place where I could get a replacement tire. Truly excellent service—10/10 recommend Victor if you ever need help on the road!
My transport van suddenly broke down one Saturday. B&D towing saved the day. They were able to get to me in about 30 minutes from calling a request. Victor W. was extremely friendly, worked fast, and delivered my vehicle safely to the next location.
Had two really great experiences. I needed my battery checked and a jump. On 9/5 my car wouldn't start. The gentleman that came to help was really friendly and helpful. I decided to try and be cheap, so I opted not to go with the battery service. The next day, couldn't get it started to go the cheap route. After work I called and went with getting the battery through you. The gentleman that helped me that night was just as good as the other. I was tired from work and stressed over the battery, but he was really reassuring.
I was so impressed with and grateful to the young man who came to assist me with my tire. He was courteous, knowledgeable and even helped me with a key fob for another vehicle I was trying to use. He not only took off the lug nuts no one else could get off but inflated my spare and realized the battery had been put in wrong on a key fob. He was super helpful and pleasant.
Thank you sir!!!!
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