I want to thank Robert Roof for helping me and my daughter. She has looked everywhere for rims for her car and everywhere has been super expensive and helped her find some there and put them on.. excellent service definitely will be back.
This AutoZone has fantastic customer service and very knowledgeable staff. Angie, and Jean have been consistently helpful with sourcing parts and accommodating my needs.
This store has DRASTICALLY improved in quality and customer service. Very happy to do business with them. I am here all the time!
I’ve been coming to this location since they’ve opened and usually the help is great, when Mark was there he was great at helping me find my parts and sometimes he’d even diagnose problems for me too. It wasn’t up until recently that new management took over and the quality of help has gone down. I will say grifon and a select others are still very attentive. However my biggest complaint is that the last 3 times I’ve been there the same woman is outside by the door smoking stinking up the place!!! When i asked the employee who rang my stuff up who she was she said it was the STORE MANAGER??!!
Hope (the store manager) is very friendly and knowledgeable, she seems to inspire her other coworkers to be the best they can be, as well! It was a nice experience to shop there and find something that suited the needs for my car with her help even though I don't know too much about cars.
I’ve had nothing but good experiences with the AutoZone in Burgaw. I ordered a bulb for my headlight for same day delivery which cost extra and there was a mix up with the delivery and Griffen an employee hand delivered the part to me from the store accommodating me. The people working here are friendly and knowledgeable . I highly recommend this autozone in Burgaw and will be visiting for other auto parts when needed .
WOW is not even enough. I was stranded in Burgaw yesterday and had it not been for this AutoZone employees I would have had to spend the night. They went above and beyond to help me. They even helped me find a mechanic who remained open 2 hours late to get me back on the road. THANKS!!!!
John M. Was so amazing. He helped me with picking out the best battery for my vehicle. He took his time to explain the differences of each and helped me with purchase and and installed it. I appreciate him so much that I will always buy my automotive products from Autozone. Excellent customer service!!! Thanks John M!
Biggest AutoZone I've seen & a massive stock of parts behind the counter. Definitely newly built but it's impressive with a unique layout, friendly staff and a stock to rival the competition in Burgaw
I want to give a great report from Mark at the AutoZone in burgaw on July 5th. This guy was as happy as he could be early in the morning when I first asked if I could return my water pump without the paper receipt and he happily said yes. Now 75% of the time that I go into any other auto parts store or grocery store convenience store any of them usually it's a no go. Well the reason AutoZone gets a five star is not only their great customer service and Mark going out of his way to help me even after I told him I didn't have the receipt, but also because I never have to go back the second time for the right part and just the variety and quality of the merchandise being sold including the price so it's a five-star for me I've never had a bad experience with AutoZone and it's probably not going to be one because of the customer service and atmosphere of the place. I'm done rambling AutoZone's ?
I want to thank the staff that changed out my car battery. For some reason it was complicated, but Jhonathan did not give up (even in the cold rain). Y’all are wonderful and kind people! Thank you so much!
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