What clients say about CC Tire and Auto Mobile Mechanic Service & wrecker service in Richlands (NC)
Unprofessional. Scammer. Angry. Rude. Ridiculous pricing. Will never deal with this shop ever again. Craig was ABSOLUTELY UNPROFESSIONAL in every and any way a person can be! I needed a new tire, he didnt have my size, but he had one that would fit so we got it. The next day, my tire was flat. Apparently the tire he sold me, the stem valve was broken or something so air was leaking out. I have been trying to contact Craig since Sunday... today is Friday, and he has either not answered or when he has answered, he has had the worst attitude and customer service. Oh and another thing, dont listen to the hours he has posted because "nobody tells him when to work.. he works when he wants to work!" (his words, not mine) DO NOT DO NOT DO NOT GO HERE!!!! read the reviews... very little people have anything nice to say about this business. I will be contacting the better business bureau about this also.
In shock is all I can come up with. Craig agreed to work on our car knowing it was not an easy fix. He said a few days, suddenly we had to cash app him $150 for a part. It sound urgent so without an invoice or knowing where the part came from we sent him the money. A couple days later we asked if the car was ready, no he threw his back out and hadn’t worked on it for 2 days. My husband reached out again and he just said soon but no definite date. The next day it was suddenly complete and he needed payment asap . It was a lot more then We expected so I asked some questions. Craig became combative, insults and rude obnoxious behavior. And if I wanted an invoice it would be and additional $340! That is insane! So if our car doesn’t pass inspection we have no recourse. Craig confided that he has “issues” perhaps that is why the immediate need for money and anger that followed. Very unprofessional. This ‘business” needs to be shut down.
I will start off by saying, over the past year I've purchased a couple of tires and didn't have any issues. However, I recently purchased a tire last week, the tire had three plugs in it already without my knowledge before buying. Found out quickly about the plugs due to a flat tire the next morning. Contact the person, he stated he knew about the plugs but there was nothing he could do about it. This is poor business, wasted valuable time and money just to be back in the same situation. The inconvenience and how poorly someone does there job can TRULY affect others.
Broke the valve stem on my Camaro. Called Craig to come out and he was there within 20 minutes. Got a new valve stem in and back to the house in a timely manner. Great attitude.
Tried to call them multiple times and then waited an hour and the still haven’t answered I will NOT take my vehicle to them… so thanks guys will never use you guys
You mess up someone’s truck, threaten to drag them down the street when they ask about their vehicle. Demand money for a non finished job. Trash, garbage, worthless
When talking about price this shop proceeded to quote me at 100 dollars but then told me it was gonna be almost double. When we talked I was getting nowhere, my girlfriend stepped in and talked, saying she was unreal and if she had a real job she’d understand. I will not be coming back and advised anyone else to never go there . I should’ve just gone to battlefield tire in Swansboro.
Very nice and treated my car as if were his on, will be going back if i have any other problems with my car, he did an awsome job and for the most important part charged a fair price that i could deal with very satisfied
We were from out of state stranded with our travel trailer and CC Tire quickly came out, repaired our tire and got us back on the road so we could see our Marine son before he left for his next duty station! We are so grateful and enjoyed their professionalism and kindness!
Bad experience. Over charged me. Didnt call to say he ran into issues and ask if I wanted him to proceed with the work. Kept asking for more money in two weeks time we gave him Over 1300.00. The night before we were to pick up my truck this man never said we owed more money also told him we would be there by 5:30 to pick my truck up when we arrived he was gone never told us he want going to be home wouldnt answer his phone. If anyone going to run a business you need to stay in contact with your clients and let them know it will cost more for this and that and not just assume it's ok to proceed.
I got myself in over my head trying to fix my Jeep myself. Instead of doing further damage I called CC. They had it in the air that day. Quick service, quality work, good people.
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