What clients say about Rescue 1 Towing, LLC in Cornelius (NC)
Richard and Ryan are an outstanding team. The are professional and experts in their field. Not only are they great at helping out in a pinch, they have huge hearts and care about the community.
Rescue 1 Towing delivered a standout towing experience from start to finish. From my first call, their dispatch team was calm, clear, and incredibly responsive, giving me an exact ETA and tracking the driver in real time. The arrival was astonishingly fast, which was a huge relief given my stranded situation.
The driver handled the situation with professionalism and care. He inspected the vehicle quickly, explained the process in simple terms, and moved my car onto the flatbed smoothly without a single scratch. Throughout the transport, I felt secure knowing my car was in experienced hands.
Communication throughout was excellent. I received timely updates on the status, and the driver called immediately upon arrival to confirm pickup and drop-off details. The vehicle was delivered to the shop promptly, and the handoff to the repair facility was seamless.
Pricing felt fair, especially considering the speed and the level of service I got. There were no hidden fees or surprises—just straightforward, honest service.
If you’re ever in need of a tow and want it handled quickly, safely, and professionally, Rescue 1 Towing is the team to call. They turned a stressful situation into a smooth, efficient experience, and I’d gladly use them again.
My car broke down in Cornelius today, in busy traffic. I called rescue 1 and they came quickly and dropped my car off at the dealership smoothly. I felt safe and was very thankful for the service and ride.
THANK YOU!!!!
He was very nice and and polite over the phone and in person. I got them though my insurance and was very understanding and accommodating when I needed to change the place to drop my car off at. Would 100% recommend if you get stuck on the side of the road.
Had a minor accident on I77 that caused some damage to the front end and left the truck undriveable. We called Rescue 1 towing and Ryan showed up very promptly. He recommended an excellent shop and gave us their phone number. He towed the truck to the shop for a surprisingly reasonable rate and they were able to get us back on the road. Ryan was very professional, helpful and efficient. I would definitely recommend this company.
My work van broke down this morning, I run a carpet cleaning business and being on time is crucial for me and my customers, I called rescue 1 towing and they came to pick up my van in less than an hour. I was able to go back to my shop and get my back up unit and save the day. The driver was friendly and the tow truck was late model flat bed top of the line, thank you rescue 1 for excellent service. I highly recommend, fast great service and competitive rates.
Rescue 1 Towing has helped us out a couple of times with jumpstarts. They’ve been prompt, professional, and incredibly honest. Fair pricing and trustworthy service - highly recommend!
Richard was very honest and helpful. I really respect the way they conduct their business with integrity; even though they weren’t ultimately able to assist me with my towing needs due to ball joint failure, they gave me a referral to another company in the area.
I absolutely LOVED this company. They were very polite and friendly. I hated getting my new car towed but they left me with a smile on my face with there amazing and funny service.
Excellent. AAA left me high and dry in a not safe, unlighted area, at night, broken down. Rescue 1 was with me within 15 minutes. Fast. Professional. Polite. Treated my car with care. Towed me home, then the next morning came and picked me up and took me to the dealership. Was on time. Paid out of pocket. Dispatcher was super nice and understanding how stressed I was. They don’t accept AAA, but price was reasonable, all things considered. Worth every penny. Would absolutely use them again.
The gas line on my SUV developed a leak which was discovered after it was parked in my garage. I called Rescue 1 Towing at 11:00pm and they were at my home within 20 minutes. We moved the vehicle from the garage and it was towed to a local repair shop. Excellent prompt service and at a reasonable cost.
They answered my call after 10:00pm on a Thursday, I got the tow scheduled and the driver showed up promptly, in a labeled truck, that was clean with all the right equipment. They took care of my vehicle, acting like they were as worried about it as I was. I would strongly recommend them after having a terrible experience right before. Don’t hesitate, just call them.
I had the misfortune that the police took my car from me just 8 minutes from their business and only a few hours and 245 dollars have passed? And 40 every day, omg 🙄
After calling three different companies to get my car checked out, Rescue 1 came to save the day! Amazing customer service, so kind, and so helpful! Made sure I made it to an auto shop and that I’d be good to go. Wouldn’t call any other company in the area other than Rescue 1.
Great experience dealing with Richard and team! Called to have a car towed to a neighboring town. We were not stranded so we had flexibility on the schedule. Received a confirmation of the order via text. Later received a text when the driver was in route. Driver was very friendly and professional. I would highly recommend Rescue 1 if you are in need of towing services.
i called on a Sunday morning to schedule a tow for my fathers vehicle in Cornelius and get it to a shop in Charlotte. The owner must literally be towing things in his backpack. He had no availability for the same day which I said was not required and then responded that it would be Thursday or Friday before he could send someone to Charlotte. Poor company to not be able to "preschedule a tow" for over a week. Maybe the only do lender pickups.
YIKES! Should their drivers really be tailgating and yelling at a potential future customers? None the less, they are not in their own personal vehicles. Imagine if they were towing a car. This driver could care less about his own safety or the property of others. I'll cross you off my list the next time I need a tow.
Had to have my sons car towed for Huntersville to Mooresville and they have great customer service, pricing and they were super fast. I hope I never have to use a tow again but if I do they will be my first call!
Truck stop running on a Sunday. Never had to use a towing service before. Started calling. After about 4 calls to different companies, this company is the only one who actually answered the phone! They arrived very promptly. Driver was very courteous and explained in depth. Other than the truck not running, a great experience.
Just the most outstanding guys I've met running a business in Cornelius. I'm 100% disabled veteran and I'm on a very tight income and these guys have been nothing but damn near angelic to me. I wish every business in Cornelius took this business business ethic and the way they treat the community and our veterans outstanding job just outstanding. I know who I'll be calling for the rest of my life if I ever need a tow these guys are awesome I hope their business does great.
My wife and I were stranded with a dead battery. I tried to use my roadside service from Verizon (trash) they supposedly dispatched 2 different road side assistance companies that canceled after having us wait 90 minutes then 40 minutes. We called Rescue 1 Towing and they saved the day. Talked with a very professional dispatcher who said he would have truck to me in 20 minutes, and quoted me prices for a jump and towing. The tow arrived within 20 minutes and we were started and on our way home. Great professional service 100% recommended.
Thank You
They were professional & quick/simple/cheap for a towing company! I called needing a tow, they gave me their next available time & I took it! Met me where my car was and took it right over to the shop. Car trouble is always a fear with cost, but I was happily surprised when I saw that it wasn’t going to cost an arm and a leg to tow it!
Hopefully I’ll never need them again, but if I do, I know who to call.
My son broke down on Statesville Road yesterday. I called Rescue 1 and spoke to Richard. Got my info and quoted me a price, so no surprises. I wasn't at the vehicle, so we scheduled a time for pickup and they sent text messages to keep me updated. Arrived when they said they would, got it towed home quickly with no issues. Had my son put their contact details in his phone for any future issues. Great experience and Richard is professional and easy to work with.
Told my van was to heavy to tow, told me to call a wrecker service. Found out later that was bull$#it. Wish I could give 0 stars. I don't like being lied to
Richard was a true expert. Came to tow my car but it ended up just needing a jump. He educated me on what to do to avoid this in the future. Best service around
My son broke down on I-77 close to Huntersville, NC. I called Rescue 1 for towing and within 1/2 hour they picked his truck up and took it to a repair shop. Great people to work with...they went out of their way to help me. Highly recommend them for any towing needs!
Three words: Reliable Quick & Courteous!!
I highly recommend this company they have Great customer service! Both the dispatch and the driver David were Great.
This is a great locally owned and operated American company that looks out for its customers. I refer all of my roadside assistance clients to Rescue 1 Towing when their problem is greater than what a roadside repair can resolve.
Website
