Terrible people.. running around towing cars from apartments...where people live....my son just bought a car and lives in the complex where these clowns threaten towing unless you give them $315....what a SCAM...CASH APP EVEN ALERTS YOU WHEN U PUT IN THEIR cash app SCAMMERS AND RUDE
Contacted them early one morning to pick up my car. Was told that they would be out the following day to get it and would receive a call 30 minutes before to confirm their arrival. The next day came and I was not contacted. I tried to reach out to them around 4:45pm and did not get a response until after 8pm that evening. I was told that they fell behind and would be out the following day and I responded by saying i would need to know what time they would be available since I had to work the rest of the week and had called to schedule my pickup for my day off. I did not receive a response. The lack of communication is appalling and to assume that a customer has numerous days to sit around their house to wait is beyond unacceptable. This could have been averted if the company would have reached out sooner and informed me of their issues but they chose to have complete disregard to customer service and care. I would recommend going with a better company when trying to sell your car. My opinion is 1 star is still too high of a rating.
Hello. My name is Erin Weed and I want to recognize APB Wrecker Service for their exceptional customer service; in particular, Arthur Blackmon. He is beyond professional, extremely courteous and more importantly an asset to your institution. I’m always a little apprehensive about individuals I do not know however he made me feel secure. Perhaps he just has an “old soul” which is rare to come by these days. My vehicle was picked up in a timely manner today as they are very accommodating to your individual schedule. I would highly recommend APB Wrecker Service as well as Wheelzy. 5 stars does not do this company justice; more like 10 stars. Thank you for everything!!!!!
Poor communication and this company doesn't stand on it's word. I had a scheduled towing for a Monday. The company was a no call no show several times. The dispatcher was terrible and gave me the run around for multiple days. The driver who picked up my car(Tony) was pleasant and friendly. He promised I could pick up my radio since the car would be scrapped. We'll the car was picked up on 4-24-24 and I called as instructed by the driver to retrieve my radio from the front desk. The dispatcher gave me the complete run around and never put me through to the driver. He consistently said he had to get in touch with the driver who picked up the vehicle. The dispatcher asked me did I have the drivers number to contact him? The dispatcher gave me the first three digits of the drivers number and had me send in a picture of my receipt. That message was left on unread. I never got my radio as promised. Bottom line, use a company which will show up when scheduled and one that offers effective communication. If they were not going to give me the radio it should of never been told to me that I could pick it up within a few days of receiving my car. A better dispatcher is definitely needed, one who can do his|her job and communicate with his drivers! I am highly disappointed in the service I received.
Got a quote from Peddle and received a call from
Alan (I think this was his name anyways, been a couple weeks since the transaction) within 15 minutes confirming details, and the tow truck was out earlier the following day. Tow truck driver and Alan were both very respectful. Price seemed fair to me (price negotiation was handled by Peddle, not APB towing). No complaints across the board, would and might be following the same process in the future.
These people will spend hours scoping out a location, then they will put the post up real quick warning about towing and before the sign is completely up they are already hooking up the vehicle. No wonder they don't charge businesses for their services. They get to make the rules! Watched them start to hook up a vehicle. This guy is homeless and was asleep in the car. He works in the shopping center. This company searched for people to prey on. Horrible people. The property wasn't posted until 5 minutes before they started to tow it!! They are also known as Tip Towing. Galleria Walmart and the property manager of the location can do much better.
Contacted Alan with APB Wrecker service to pick up a junk car on my property, he provided me with excellent customer service given me a quick response to removing the junked car. He was on point with given me a fair market price for the junk car. The tow truck driver contacted me with updates to his ETA to my location. Once he arrived at my location he was very respectful to my needs and removed the junk car very professional, leaving no damage to the yard and leaving no debris from the junk car. His demeanor show great experience with doing wrecker service jobs.
I did shop around and called several other wrecker services in the area and found that what they say they offer is not what they offered. APB Wrecker service was 100% accurate in the services they offer and more.
If you are looking for a professional wrecker Service that backs what they offer, call APB Wrecker service, you will be 100% satisfied with there service.
Thank you!
My name is Daryl & I have nothing but great things to say about APB wrecker service! They were very professional, superb in their customer service skills, quick , honest and patient!!! If you’re looking for THE BEST car wrecker service you can get in north & South Carolina, look no further, say no more ! I HIGHLY RECOMMEND APB WRECKER SERVICE !!! Wish I could rate more than 5 ⭐⭐⭐⭐⭐ because they truly deserve it ! Thank you very kindly APB for all of what I’ve mentioned above !! I will tell my family & friends about you ! Been an extremely pleasant experience dealing with your company .
Sincerely I Am , D.L.F.
APB Wrecker Service is the best!!!
They helped us with a youth event at our church. Alan was so kind and willing to help us out. He was very easy to work with and eager to help!
They donated Cars for a car smash fundraiser. Highly recommend them for any of your needs, we appreciate them and it’s very clear they are good people and truly care about the local communities — Thanks again APB!
They had the best payout for my vehicle and they came the next day at the time agreed upon. The driver called me about 30 minutes ahead of time to let me know he was coming. He even helped me get the tag off of the vehicle.
I've done multiple cars with APB now, including pickups where I couldn't be present for pickup. Even with digital payment everything was smooth, easy, and honest. Id recommend apb to anyone. Happy to support local
I benefited very well with my first experience with APB Wrecker Service.
An agent for APB Wrecker Service promptly responded to my internet search for a local agency that purchases and retrieves old cars.
The agent referred me to Alan, owner of APB Wrecker Service.
Alan and I corresponded via both telephone and text as we worked out a deal for my ‘96 Mustang. I felt the deal was very generous and appropriate.
Alan and I determined a retrieval date and time convenient to my schedule.
On the scheduled pickup date Corey M., the tow truck driver, called prior to driving to my home to confirm the pickup time.
Corey was very timely, respectful ,courteous, ,efficient, friendly and professional.
Corey was also very careful not to damage my lawn or driveway.
The agreed to payment and the paperwork were accomplished in a matter of a few minutes,
I am confident that I did very well by doing business with APB Wrecker Service.
What a good bunch of guys! They came and picked up my car up the same day I called and they offered more than any of the other company's we called! What an awesome experience! I would definitely recommend these guys to anyone!
I contacted APB to get a couple junk cars that were on a property I purchased. I just wanted them removed but they actually paid me CASH! Nice surprise! They were fast, friendly and early!! I would recommend them to anyone!! Thanks again guys! A+A+
APB Wrecker Service really help us out in a hard position! Our car broke down and we are from Michigan and had no one in the area to help us. They were friendly, willing to work with us, and fast/efficient. If you find yourself in need of a wrecker service I would definitely recommend them!!!
Yesterday I called APB Wrecker Service and Allen (Alan) answered the phone promptly. I explained that my 98 Chevy Malibu was beyond repair and I need to salvage it. He thoroughly explained the process of collecting my car to me. The best part was they drove all the way out to Midland NC. APB was able to pick up my car within 24 hours. The gentleman. Arthur who came to collect my car was polite and professional. I was even surprised that I got some money for my salvage car. I highly recommend using APB wrecking. Thanks!
I called on a Tuesday and car was picked up the very next morning. The young man who came was friendly and courteous. I had been waiting for a pickup from another company for over a week. Mr. Alan Brown was great in setting it up. I’m just impressed with the great customer service. Thanks.
Alan was extremely fair and incredibly responsive. We setup a time for him to tow the vehicle and they were punctual and courteous throughout the process. Really cant recommend APB strongly enough, there's a reason why they have stellar reviews!
Just had a great experience with this company! Really, really great service from start to finish. I hated to get rid of my beloved VW but Jonathan(the guy who picked it up) was super cool and courteous. This company delivers! Jonathan was on time and the process was seamless. Had cash(the amount promised) in my hand when we were through. 5 stars for Jonathan and 5 stars for APB! It's nice for a company to treatyou as a valued customer!
These guys are awesome. I requested a quote on their website and Alan called me back within minutes. Super friendly. Offered me a fair price and picked up the car the next day. I would highly recommend them to anyone.
Just sold my car to these guys and he was very friendly. I love the experience overall its like you know eachother personally. I would most definitely recommend this company to anyone looking for a decent price for their vehicle and friendly customer service. 5+ stars!!!
Arthur of APB Wrecker Service was great! Very polite, professional and friendly! We had an abandoned, disabled vehicle with expired tags parked in front of our house. I arranged for them to pick it up and Arthur came the next morning. I would definitely recommend them!
After requesting a pick up online, we received a call within 15min to confirm our service call. We later received a call from the driver to schedule an exact time for pick-up. Same Day Service! John, our service guy, was helpful and walked us through the painless process. He was polite and smiled the entire time. I never write reviews but I felt they truly deserved a good review. Great job!
This is a good company to junk your cars with. I had great customer service over the phone and in person with the towe guy. Everything was good from when I got my offer and on the day of the pick. Great company to deal with and they gave me a good price on my old car. Junk your car with these guys.
The gentleman that came up and picked up my car was very pleasant. He was punctual and we had a great conversation. I didn't even realize that I had forgotten something important in the car and they called me to let me know that it was there. APB Wrecker Service has definitely earned my business in the future. They pay the fair price for my vehicle and we're very honest and returning my property. I'm glad I called them.
First off I don’t usually write reviews, but this time I feel like I should. I was trying to find a junkyard/ wrecker service that could take my 1993 civic coupe away. After trying different places I simply could not find anyone that was willing to take my car away for free, so when I call APB they said they would take it for $80. I agreed with Alan on the price and was happy to finally have my car towed away. Alan told me that they were able to pick up my car Tuesday morning (6/12/18). I waited the whole morning, I cleared my schedule because I trusted APB was going to pick up my car. Around 10:00am I called APB because they still hadn’t arrived!!! I wasn’t able to get in touch with anyone. I decided to give them a chance. I called back later around 12:00pm I finally was able to speak with Alan who told me that apprentaly he had put on his schedule to come pick my car up, he said he was going to check to see what happend and call me back! I didn’t receive a call from them at all anymore. So it’s 5:45pm (6/12/18) and I’m wrtiing this because honestly I’m upset at the customer service from APB. I read all the review of prior customer and saw everyone giving 5 star for great customer service well unfortunately I will not.
June 13 2018 update
I received a call from Alan, he explain everything that happened with his truck he apologies for the inconveniences and told he would pick up my vehicle for half the price !!! I regret everything I said about APB in the earlier statement I will highly recommend anyone to call APB. Amazing CUSTOMER SERVICE !!!!
Great and professional
I called and in less than 2 hours son car was being picked up. The young man even took the tags off for me. I never felt cheated by the price that was quoted to me. Highly recommend you use them.
Honesty goes a long way. Called a few other companies that were nickle and dime'n me on dings, dents, and other nonsense. Alan was great and explained to me just because my son wrecked his vehicle, it doesnt change the price because these companies pay per size and weight of vehicles. He had me on the schedule for same day pickup before we even hung up the phone. Driver showed up on time, and was very friendly.
Wish I could give 6 stars..
APB was a life-saver for us. We had contacted dozens of junk car towing companies and actually set up two appointments in the past two weeks to remove a very old car stuck in wooded area of our property. For various reasons none were able to haul this car off. We were schedule to close the sale of this property the next week, and had to get this car removed before that date. When APB told us they could remove a vehicle from just about any surroundings, we were skeptical but hopeful. They came next morning and had car loaded on their truck within hour. THANK YOU APB, ALAN AND KEVIN. WE ARE SO GRATEFUL FOR YOUR SERVICE AND HIGHLY RECOMMEND YOU TO EVERYONE!!
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