Wife's alternator went out on a trip 4.5 hours from home. Worked us in on a friday afternoon at 230 and had her on the road in a couple hours. Great folks and work!
I've used Scotts for all major work on my truck. Scott and Derrick are the type of mechanics you can trust to make sure the job is done correctly. They're fair with pricing and honest about time frames. They really care about quality work.
Wish I could give negative stars . One of the worst experiences I’ve ever had.
Kept my car for a month only to do a diagnosis, after telling me they would get to it the next day .
They never once communicated with me , I’d had to call every few days and ask what was going on .
When I called the last time they told me I needed a transmission which I knew was absolutely not true, car has never once had a transmission issue . Then I had a man call them back and they told him it was a timing sensor issue ( which we knew already but we took it to them for them to tell us more than what a simple OBD reading told us ) definitely thought they were going to take advantage of me being a woman .
Then charged 100 dollars to keep my car for a month and tell me exactly what I told them when I dropped it off . Absolutely worthless service . Place should not even be in business .
We were traveling thru the area on vacation when we experienced a problem with the starter on our truck. They got us in quick same day and back on the road. Great service and a fair price.
I’ve had zero success using this shop. I’ve been foolish enough to try them twice, and got burnt both times. When I picked up my fixed truck with parts I provided, it was worse than when I dropped it. Said it was a different issue but had called, and said it was all fixed up. If you take your ride there after reading this don’t be pissed is you get burnt. When you try calling back after leaving and they won’t answer the phone, you know. I wouldn’t be surprised if they didn’t touch it, took the parts back and got the money for the parts since I left the receipt. Then charged me labor for parking it in their lot. Never, ever, ever again. I will find an actual garage. I was shocked to see their shop has over 4 stars on reviews. SMH. I’ve have zero success at this place. I don’t need a strike 3 to be out. Disgusted is being mild.
Traveling from NC to Ky and our vehicle began to run rough. We Google automobile services in Marion. We talked to Derrick and drive directly to Marion. An hour or so later on the road again, repaired at a fair price. Thanks to Scott's Auto Clinic and Derrick.
Never used this company for any services til now. They helped me retrieve my keys. Fast, Cheap and friendly. Thank you Derrick for the quick response! Highly recommend!
Was recently in the area camping from out-of-state with truck engine light came on. I had my own sensor readout so already had an idea what was wrong. They were able to get me in the next day, confirm the problem and resolve the issue at a very minimal cost. Even after I paid, they topped off my engine coolant at no charge. Would highly recommend them.
Last day of may vacation down south and unfortunately a hole got punched in the oil pan of my new Porsche Cayenne S. Luckily i had just enough time to make it to Scott's. They were able to get me pulled in immediately to assess the damage to my car and recommend a repair. 2 short hours later and the Porsche was fixed and ready for the 700 miles back up north and the car is still going strong. I couldnt be more please with the service from the guys here. 10/10 would recommend.
It was great Scott helped me out so much I was in a bun my starter was out I have a vehicle that was very very difficult to fix he was easy with me on the phone and came and got my truck with his tow truck he told it to his shop him and another guy worked on it all day long because it was very very hard to fix and he gave me a great deal on it I was very satisfied with the work I was very satisfied with the service I was very satisfied with how much you charge me it was the about the best time I've had when I've had my vehicle worked on
This place is an absolute rip off. I had them change plugs in my truck. I bought the plugs and they assured me they could do the job. When I picked up the vehicle they said they could only change 7 of the plugs. I ask why the vehicle was misfiring and they said it was " missing" when I brought it in. I pulled the plug that they said they couldn't, just to find out that they had broken it. A week later it was missing again. I pulled all the plugs and only one of them had been changed. During this time I also had them replace the hub assembly. With a "lifetime parts and labor warranty". I test drove the vehicle and it was making a noise so I took it back. Had an employee test drive with me to confirm. They pulled the hub and said they couldn't find a problem other than it was making a noise and I would need to talk to the owner. I scheduled an appointment with the owner. He never showed up and the lady at the desk said she could not reach him. I had to have another shop replace the hub while out of town. I went back and talked to the owner. He informed me that the warranty was only valid if I brought the vehicle back there with any problems, " tried that " and the best he could do was see if the parts store would cover the cost of the part and call me if they would. I've never heard from them. I did inquire about the front door of the office being boarded up. The employee explained that the owner and another customer had an altercation a few days before and busted the door. NOT SURPRISED!!!!!!
3 years ago I took my car for repair and they told me it was the transmission and it cost me 3,500 dollars.....a friend fixed it for 600 dollars to this day I continue to drive the car without problems
I got my car stuck in a ditch due to the ice. When I called I was quoted a price of $50 for the tow. The guy told me it may be a little more if they had to do anything beside wench it out. It took maybe ten minutes and he told me just to call the shop to pay the bill. When I called he told me it would be $150. When I questioned the price he told me that it was 50 to come out and 100 for the service. I argued and he backed it down to 100, but I just want everyone to know that this is the kind of business he is running. If you are ever in a tough spot and need some help, please use another vendor. One that won’t take advantage.
I bought tires paid in full, I ended up getting rid of the car for some other issues I was seeing. The new car couldn’t use those tires. That part was a me issue. They would have been able to resell the tires I hadn’t even picked up yet, instead they say oh sell them on your own. Well I will take my business elsewhere, I have between myself and sister 9 cars, which of course will need tires from time to time. Thank you for showing me who you are.
Had a CV axel repaired with them. First time going there but would definitely recommend and will return for future repairs. Very fast service. Nothing but kindness from people working there. Would give more stars if I could.
Was visiting from out of town and Cory did a fantastic job towing our car. He got to us within 30 min. and even brought my son back to the cabin we were staying at while the work was being done. The mechanics at Scott's had our car back on the road within a few hours!
Great big rip off!!!! They allow their mechanics to drink on the job a d drive your car without a license afterward!! Replaced my engine and charged me $2400. Engine was blown again in 4 months after I repeatedly took it back telling them something was wrong. They held out until the warranty period was over then wouldn't make good on their work!!!!DO NOT TAKE YOUR VEHICLE HERE!!!!!
The mechanics are awesome everyone is so nice.they have always kept it on budget for me and their honest, reasonable people I been going their for the last 3 years and they have always done me right.
So I only had 1 light working on my car (seems to be a recurrent problem for some odd reason) as the nice policeman informed me the other night, So I take my car to the great people at Scotts Auto Clinic. They fix the problem and the guy goes "she doesn't look like she has a lot of money" was almost offended when he says "$5", LOL, I can deal with it, made my whole day <3
They are always honest, they'll show you what's wrong with your vehicle, and as soon as you walk in you really feel welcome. Nice experience! Thank you!
Were great 2 or three years back. Now their prices have went up ridiculously. They had been great for the past 3 years that i had been using them. The past 3 years i would never take my car to nobody else but them, but the last couple of times i was there, their work has been very crapy. Fixed one thing but messed up another thing. I honestly think its the people that he has been lately hiring, they just dont seem to put much effort into their work like the past workers have, and a big part is i believe the fact that Scott is never really around anymore like he used to be.
Well my friend had a Nissan rogue serviced at this shop all she needed was a stabilizer link bar replace and the oil changed in it when my friend got her car today at Scotts clinic she drove her car to Ingle's market then went home when she pulled in the driveway I went outside to meet her hoping she got everything she needed done to her car when I got to the car there was smoke coming out from all over the hood I got down on the ground and I could not believe what I seen the whole underneath of her car was covered with oil so then I opened the hood and oil was everywhere all over the hood and motor the so called mechanic that did the oil change well he left the oil cap off thank God she did not drive more than she did or she would not have a motor it would have lock up on her.I will not recommend anyone to get work done on their vehicles there.Stupid Mistake I'm very pissed at Scotts clinic now.4/7/2016..........
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