What clients say about USA TOWING SOLUTIONS in Lincolnton (NC)
Amazing service! She is incredibly precise, professional, and responsive. From the moment I called, she communicated clearly, arrived when she said she would, and handled everything efficiently. You can really tell she cares about doing the job right and taking care of her customers. Highly recommend this towing company!
Hi, I just wanted to jump on here and give a quick shout out to Annie Cordos, owner and operator of USA Towing Solutions. Let me just back up and say that we are so thankful and blessed that my stepson is safe and okay after his accident two weeks ago on a dark country road. It was very cold, windy and he had low visibility... I will say this with the upmost respect as a woman myself. Annie showed up very quickly that night. When she jumped out of the tow truck, a classy, beautiful woman. To be very honest I was waiting for a man to get out the passenger side of that truck... but no,,, she came and talked to Chris and I, looked at the vehicle and then walked the property to see the best way to get our Pathfinder out of the embankment it was in to get it loaded and out of there. She did just that...... in minutes she had it figured out, loaded and was out of there. The whole process was seamless, she communicated with us over the next few days, and week better than our insurance company did to get us in to clean out our personal items, to tell us where we were in the process with the insurance company, and the process for the car to be picked up to go to auction. I had a chance to talk to Annie Cordos the day that I went over to clean out our car and during that time I got to know a little more about Annie, the company and her late husband. How he taught her everything about running the business before he suddenly passed away. Annie now runs the towing business, she sells real estate, not to mention so much more. She is beautiful, classy, tough, has respect for your time/schedule, and has a heart of gold. I realized all of this just in twenty minutes on the side of the road that cold night when she loaded our car, and during a ten-minute conversation at the tow yard last week. I did not know Annie prior to the accident, we were just lucky that she was on rotation that night for Lincoln County. Thank you, Annie with USA towing, we appreciate you,,, Keep up the great work.
Sincerely,
Amy Yow and Chris Clinch
We give Annie and her towing company an excellent rating for responsiveness , professionalism for our towing needs from a recent car accident. Stored our damaged vehicle until we could make arrangements to get it moved for repairs . Throughout the process she was available for follow up phone calls as well . Pricing very reasonable and we highly recommend calling her for your towing and storage needs .
Todd
I had a great experience with USA Solutions Towing services. Annie was very professional in picking up my vehicle and with communication. The car was stored in a secure lot. I definitely won't hesitate to use USA Solutions Towing in the future. Thanks, Ben
I have had the pleasure to have USA Towing Solutions transport my precious cargo ( my racecar) to an holiday fundraiser . Annie was punctual , professional and concerned on how to load and move my car , if i need a tow I know where to Go! USA Towing , Thx Annie
I recently had an accident and had the pleasure of meeting Annie. I highly recommend USA Towing Solutions, very professional and very easy to get my car released. Highly endorse!!
The driver was late delivering my car to my home and once it was delivered I checked out my car only to find scrapes and scratches along with dings on my car. I asked the driver what happened and pointed out all the damages and all he could say was that's how it was when he picked it up. My car was parked in a parking space face forward and the scrapes and scratches were on the rear passenger side. So I called to speak with the owner about this 6 times and each time I had to leave a msg with the assurance this man would call me back. Well he has not called me. So today the man who answered the phn said he's in the office so I am transferring you to speak with him, wouldn't you know I remain on the phn for 20 minutes with the phn continously ringing to him and back to the man who stated that he was transferring my call with Noone picking the phn up to advise me of anything. Finally I placed another call to them while placing my original call and this time the girl answered saying the owner just stepped out to assist another driver and she would have to have him return my car. Now, I am pissed bc I know she's lying to me. I'm reporting them to BBB WBTV and any other companies that will listen. I will never ever use these ppl again and I am not going Away until I have results. There business practices sucks and then the owner will not talk to you when there's a problem that you have. I suggest you take your business elsewhere where the owner and his employees are more professional and will hear the customer complaint.
the officer give me the business cards but the business card didn’t give me the full details like call make appointments first before come and them don’t have office on site like some other towing company so if you use this company for towing make sure call first and set up appointments
Be prepared for an astronomical tow bill. Just found out that the bill for my Jeep Wrangler was $1,500 and it was literally towed 5 miles or less from the accident and then across the road from the yard to trick one. My Jeep was in the yard for a week sure but $1,500? We were told by the tow driver that my Jeep might be totaled and hell with a $1,500 tow bill added to the insurance bill, no wonder!
Was very helpful an understanding in my time of despair an is still helping me with the aspects of my needs to have a wrecked SUV off the road an was very kind to help me get my stuff out the car after Thanksgiving u so much for that
I am very pleased with USA towing. Annie was super helpful. She gave us a lot of information and met with us numerous times to let us get our belongings out of our vehicle. Would definitely use USA Towing again.
I am writing to correct my brothers bad review, my father and I came the next day and was given wonderful service, the lady was very helpful and we got our belongings out of the car, I would definitely use this business again. I appreciate her being so patient with my father, as he is mostly blind and deaf.
Called them on the phone to get information on my 82 yr old dads call. All I wanted was info but what I got was to talk to an a@#hat
The so called woman answering the phone was very rude and gave no help to my dad.
I wouldn't have them Tow my granddaughters tricycle.
If you want a good tow company call dixie or hamptons
The driver was scheduled to get to me at 9:40pm. But arrived at the wrong location which was GPS through my insurance app. Not one time did he think to call to see exactly where I was. He just canceled the order and left my son & I stranded on the highway. Sorry business. Don't use them.
The Lady was very nice and answered my calls quickly. She went out of her way to go back home to get the key for my wrecked car so that I could take my stuff out of it.
Driver tried to tow the wrong car and than wanted to argue with the owner. Charged way to much for a ten mile tow. I did not call this company the State trooper did and it was to late. The charge was 365 plus a 5% card fee. My wife had to do the math for the driver. I fill like we were taken advantage of in a bad way. The tow should have been less 200 dollars. I have used tow services a lot over the years and this was the worst. I was at work when this happened and the drive insisted that the car had to be taken to there lot but thankfully my wife would not let her. Very unhappy
Had my car towed after an accident and they were very friendly and helpful. Thankful to have the assistanc during such a stressful time. Highly recommend. Thank you!
Very nice and accommodating professionals. I was hit in an accident and they were on the scene shortly after. Since then I have had no problems with the transport or storage of my car until the insurance company finally got moving. I appreciate your honesty and patience.
Annie was super fast! I was stranded on the highway, and she was there to pick my car up faster than she said. The price to Haul my car to the local mechanic shop was less than I thought it would be. Thank you Annie. If I ever need help in the future I will be giving you a call.
Greatest people and absolutely the most effective and efficient,professional and superstars in their own right. Thank you guys for helping me and my family with all our tow,vehicle service and amazing rates. You really saved my life that last time I called your company.
Excellent service, on time, professional and great prices.
Couldn't be any happier with the towing service we received from this company. Great work guys.
The lack of tact and integrity is the first problem with the owners which will become the downfall of this towing company as it was with the other transportation indevers of the past with the owners karma is instant .so if you need something they ar not the solution
I had gotten off work later than usual so it was after 11pm I think when my car starting over heating. I was worried it was going to be to late for me to be able to get any help getting my car home. Thankfully usa towing showed up in a matter of min and were extremely nice and understanding , very professional. They were able to help me with my car and brought myself and my car to my home in within 15 min of me calling them. I will reccomend them to anyone and if I am ever in this situation again with my car, hopefully not :) , but I will definitely be calling them again.
3010 NC-27, Lincolnton, NCCar repair and maintenance service
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