From the outside, it looks big like they’re gonna be able to have everything you need
But once you walk in, there’s people all over the place who don’t know how to stand in a line so everyone’s skipping over others and then you had one guy who decides to keep his hoodie on like he’s a 16-year-old girl or a fake gangster and not a single person not to mention like 80% of the things that they have there are nowhere close to what you’re gonna get as on the franchise known stores. Everything is basically order and hope that it’s there if not, then go through the junkyard on the side which charges you just to go walk around and see if you can find what you’re looking for then if you do, they’ll let you have the wheelbarrow to go actually get the parts. Bring it back then pay
Very unusual experience
I made an online purchase, it took more than two weeks to send me my package, they didn’t give me a tracking number until 3 days before the shipment arrived. The piece I ordered came with some folded parts the customer service was bad they don’t give information of anything and the information it gives sometimes contradicts what other employees tell you, the Clayton office also does not attend the pieces you buy online come from tx that’s why it’s so expensive the shipping they never say anything, they don’t give information about anything
Best prices for parts in the area. They beat everyone else's quote on every part I was looking for. They can usually order it and have it the next day.
so I showed up to this place looking for a couple of parts for my old betsy not expecting much but as soon as I walked into the establishment I was met by a bit of an odd fella. Casanova took me out back and grabbed some parts - sold them to me for half the price cash. I'm wasn't even sure if he worked there but I knew a good deal when I saw one. 10/10 service and people.
This place has a lot to offer, usually my parts take a day or two, but they always have what I need and the pricing is pretty reasonable compared to others in the area. Casanova was very helpful and took the time to go through all of my vehicles and what was needed.
It was exactly 11:07 am when I called this morning Monday 11/29 and whoever was at your phones hung up without answering. FYI to the owner. *called back a second time at 11:10am a young gentlemen answered. Again this is just an FYI to the owner.
Horrible service we recieved a defective part from them called they say they have one on the shelf to replace it. I sit there and wait to find out they do not have one. The "manager" says it may be on the truck and I can come back. while I was sitting there 2 customers jn front of me had nothing but issues and this "Manager" doesn't seem to care if they take care of their customers or not. No Solution offered. they don't care at all . He refused to look up my invocie give me a replacement or refund They have a sign that says our people bring you back. the only thing their people have done is made me decide to purchase parts for my businesses from another company other than them
The worst part of my job is having to get parts here. Its generally worth the extra $20 to go somewhere else... Especially if you get stuck with the slow fat kid (we call him slow slow deiago) you'll know him when you see him...
Wow, I wish I knew this place existed a long time ago! Ordered a front turn signal for my daughter's 2017 Jeep Patriot. Only $18 and it looks and fits just like the OEM. So far this place is awesome and they have the parts delivered to store next day!
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