Van's Auto Service in
East Flat Rock (NC)

the best mechanic I've ever been to!! I was selling my car to the carvana down the road and they wouldn't take it because of an issue with the doors and Wayne at Van's was able to get it fixed and have me out the door within an hour!! thank you so much!!!!

I have to say the thing I like the most is when I take it to a mechanic shop and they can find more than just one or two things wrong that I love, especially having two kids.That ride with me it's always better to be safe than sorry 💯

Very friendly/professional people that take their time to be thorough with their work. Brought my car in for a specific issue excepting to just get that fixed and be on my way, but they took the time to do a complete inspection of my vehicle to check for any additional issues so they could be fixed as well while I was still under warranty through Carvana. Will be back for any further maintenance/repair needs.

I had a great experience here! They fixed my car quickly, kept me updated throughout the entire process, and everyone was friendly and professional. The pricing was very affordable, which I really appreciated. I’m not originally from the area and found them online after moving here, but I’m so glad I did. They’ve definitely gained a loyal customer!

Everyone at Van's Auto Service is very professional!!! They check my vehicle from top to bottom and found the issues, then they sent me the diagnostic sheet then called me and went over the issues. They literally went above and beyond to get my car fixed. They kept me informed of the status of the car. Some of the issues they found was things I didn't notices. They even sent pictures! The issues they found was very bad and could have cause a bad wreck. I would recommend Van's Auto Service!!! And another thing, they are very trustworthy!!! They called me the day after I got my car and said they owed me money back!!! I have never had that happen, to me they are the best Auto service garage!

Absolutely the best auto shop in town. These guys fixed everything that needed to be fixed on the car I just purchased & kept me updated along the way. Now I can drive my family anywhere without any worries. The cost of all the repairs was way less than anyone else would charge. Thank you so much you guys are the best.

Van's Auto Service was very helpful and fixed the transmission in my 2017 Ford escape they also rechecked it for me because it was making a noise but I get it back and it seems to be working just fine thumbs 👍

Friendly front office. Worked our vehicle (truck) into their schedule on the same day we called to request a routine oil change. We also requested a check of our back brakes. We left the truck for pickup later in the day. While checking the brakes, they identified a couple of general wear and tear issues that could use attention. The technician called to describe what was found and obtained consent before doing further maintenance repairs. Communication was prompt and courteous. Cost estimates were provided upon request. Their actions were focused on customer satisfaction. It was our first time using Van’s; their auto service shop was recommended by a friend. We will consider them for future services. In this first experience, we found them to be fair, honest, skilled, and competitively priced for the Hendersonville area.

Thank you Wayne, your prices, comunication and now a warrantee on your repairs with an over the road 800 number at no extra cost. It a no brainer. Now the icing on the cake.... if you have multiple cars you may qualify for a discount off labor and parts. Great people to work with. You have 5 stars with me.

After being on an up and down emotional roller coaster about the condition of our 2000 Chevy suburban for the last almost 3 years, I ended up taking our suburban to Van's Auto Service where Marty, Wayne, Mason, Caitlin and the rest of the team took care of me at every possible step in the way of working very diligently to locate the exact cause and root of the problem and to take care of that problem. During the time our truck was at Van's Auto we received calls from one of the team members to inform us of what was found and what can be done and what can be recommended. As they help me see they are always thinking of helpful solutions for the customer to help meet that customer's needs. All in all if you have any type of vehicle issue I would highly recommend the courteous, respectful, and highly skilled team at Van's Auto Service.

This place is fantastic! Took my Lexus suv in to have brakes fixed. They were incredibly quick, informative, and affordable. The cost came in under what they quoted, which is always great. Also love that I was able to make an appointment online! I was concerned about something having to do with RPMs and they checked it out for me for free!

Although I did not have the transmission fix, Wayne diagnosed it, checked out possible solutions and communicated with me even when I had to go back home to GA. Several repair locations had close to the same estimate as Wayne so feel it was an honest estimate. If we need help when we are in NC I will take my vehicle to Van’s.

Van’s service is always superior! Their pricing is fair and they do a great job of communication what your vehicle needs.

Vans auto service did an amazing job on my truck. Kept me informed on what was going on and got my truck back to me earlier than they said. Would definitely use them again

This place truly goes above and beyond! I came in for a scheduled oil change about an hour before closing, and my battery died right in the parking lot. Despite it being just 15 minutes before closing, they went out, picked up a new battery, and installed it knowing it would keep them late. I’m so grateful for their exceptional service and genuine care!

Everything about having your car serviced went smoothly and I was notified of any changes throughout. Scheduling was easy, everyone in the office was kind & gracious (Kaitlyn ❤️ and Wayne💙) The work I THOUGHT I needed turned out to be a much smaller deal, and much less expensive! I would definitely recommend VAN'S AUTO SERVICE!!

Wayne at the front desk is awesome! He explains everything in detail and tells you what you really need and don’t. Service was fast. My alternator went out and they worked me into the schedule to get me back on the road, so they can definitely help when you’re in a pinch. They’ve gained a lifetime customer with me. Would recommend them a thousand times over.

While driving in Henderson county my vehicle became unsafe... The brakes were failing just out of nowhere.... I was able to safely get the van to the shop but even though I did not have an appointment they were able to service my vehicle in a timely at a reasonable price.. I also had an issue with my back door not being able to close. Everything it's good to go 👍

This review is from a repair after Van retired and sold first time out; if it’s changed hands again, disregard. 2003 Lexus with what we thought was a bad bearing and brake job. $880 for new bearing and brakes. $400 ea with charge for bearing $225, They purchased bearing from advance for $115, Im ok with 20% mark up but almost double? Still made the same irritating sound afterwards, Mrs took it back, they said we’d have to make appt to further look at it. Decided to take it to discount tire to check the tires and sure enough front right tire was out of round. New tire and sound went away. Vans had replaced the front left side bearing….

Van’s is one of the best auto shops I’ve been to. They’re super friendly, knowledgeable & helped fix my car that had issues 3 other shops couldn’t figure out. I will continue using them for as long as I’m in Asheville.

My extended warranty did not cover the repairs. And when I retrieved my car it had damages that Vans is not taking accountability for.

We worked with Van's to address a coolant leak / cracked radiator in our GX. They were very quick to diagnose the leak, then fixed it thoroughly and promptly once the issue was identified. They communicated clearly and were very helpful throughout the whole process with answering questions and providing status updates. All in all great experience and we will come to them in the future for sure.

I can’t brag enough on Van’s Auto Service. I’ve been in twice now for different things and the level of customer service has never faltered. The staff is communicative and extremely pleasant to talk with. The waiting room is clean and well stocked. I always appreciate a bowl of candy and free coffee!! I’ll continue to take my SUV there for maintenance.

I had an amazing experience with Vans Auto Service. From start to finish, they were professional, honest, and extremely knowledgeable. They explained everything clearly, gave me a fair price, and had my car running perfectly in no time. The service was fast, friendly, and above all, trustworthy—something that’s hard to find these days. I’ll definitely be coming back and recommending them to everyone I know!

I just want to say I had an awesome experience with Vans Automotive. They are honest and they communicate with you and are so friendly. It’s hard to find honest, hard-working people these days. Wayne and Kaitlyn handled my case and were very helpful. I highly recommend these people and I will use them again. Anytime I have car trouble !

I had a need for a last minute oil change. Van's was gracious and worked me into their early morning schedule. It took about 45 minutes and I was on my way. They reviewed the technical notes and did the work on time.

I recently bought this vehicle with low miles and the transmission went out. I went to 5 different mecanic and none were able to help me because they didn’t take my insurance or were bussy. As soon as i spoke to vans they help me right away the owner was very helpfuo and knowledgeable and they always kept me on the loop about ordering the new transmission an when the job was completed. It took two weeks to get the job done but they did it the right way i highly recommended them!