This rating is based on customer reviews, inventory size, pricing, and service quality
Parts Channel NC in Durham, NC shows a generally positive tilt from a very small sample: two upbeat notes about finding parts and one sharp complaint about having no phone line, signaling customer service/communication gaps. Strength: apparent parts selection. Weakness: you can’t call to confirm availability, which may deter planners. Limited data, so no clear read on pricing, staff professionalism, yard organization, ease of finding parts on-site, or wait times. Overall: 80/100, positive with a notable caveat.
Bummed that they have no phone to call to check part availability. What business can't afford a cellphone to receive calls from a potential customer. Doesn't give me an impression of being very focused on customer satisfaction.
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