This rating is based on customer reviews, inventory size, pricing, and service quality
Triangle Auto Recyclers in Durham, NC scores 70/100 with mixed but generally positive sentiment. Shoppers often note fair prices and quick, helpful staff, easy pickups, and a wide inventory. Complaints recur about rude phone service and limited after‑sale support, plus inaccurate online availability, slow part pulls, and poor communication at times. The yard has lots of cars but can feel crowded and loosely organized, so staff help improves finding parts. Quality is hit‑or‑miss: many good finds, but occasional faulty engines/transmissions and warranty friction.
Very rude on the phone. Hung up on me immediately when I wanted recommendations. They didn’t have the part I needed, which is fine. But very short and rude.
I called to inquire about a car part needed to replace a part of my car. The person who picked up told me he would call me back to see if they had the part, they never did. So I called back and then as I was talking, the person told me they wanted to leave and to try again the next day, and then proceeded to hang the call.
April 11, 2023 I called this place and the one who answered the phone hung up on me about 6 times and I did need the part because they put it in a car part, it is very sad that they behave like this
I went their looking for some factory wheels so I could take my rims off, lord knows I’ve been looking for some factory wheels for a while now, and luckily, they had a set for me for a great price.
DON’T PURCHASE ANYTHING FROM THIS COMPANY!!! Triangle Auto Recyclers sold me a motor that they said drive into the shop and had no issues. After the purchase the motor sat in my garage for a few weeks until it was installed by a professional mechanic. Once the motor was installed it smoked some and continued to get worse. The installer said the pistol rings were bad. I notified Triangle Auto Recyclers of the issue and they had no desire to help or stand behind their product. I understand warranties and that it fell outside the window, however, they had no desire to understand the situation of it sitting in the garage or assist in any form or fashion. DON’T BY FROM THE PLACE, THEY DON’T HAVE ANY CONCERN FOR THEIR CUSTOMERS OR THE PRODUCT THEY SELL! THEY WANT YOUR MONEY SO THEY WILL SELL YOU A BAD PRODUCT WITHOUT IN CONCERN OR THOUGHT!
Decent. They sold me a beautifully running engine, but it sat in the dirt in their shed for 7 years with none of the ports covered-it was basically yanked out of the car and whatever didn't come out was chopped. Transmission was full of grit and they would not take it back. When loading the engine onto my trailer the guy almost ran me over with the giant forklift thing, then almost dropped my engine. Beware of buying an automatic transmission from here, they do not like grit and there is plenty of it with how they store the drivetrain components. Drop oil pans and change seals on engines, there was a wasp nest in my oil pan.
Yard itself is crowded and unkept, with very picked over cars.
I'd shop here again but only just- disappointed I'm stuck with a $200 paperweight.
When you call this place and give them the part you are looking for, they will let you know if it's available before you even take a drive there. Once there, they are very quick. They gave information on how to replace the part and everything. Good customer service !!
They want you to pay for your part upfront even though the part has not been pulled. We went on Saturday to pay for a transmission which we were told would be pulled on Monday. Called them and they told us that their forklift was being repaired and the transmission would probably not be pulled on Monday. Well if you know that you are not going to have a part ready for a customer, WHY DON'T YOU CALL THEM AND LET THEM KNOW? We are talking about $428.00 here. THEY HAVE NO PROFESSIONALISM ABOUT THEM WHATSOEVER!! Took my number and told me they would call me when the item was pulled. After not hearing from them all morning, I decided to call them again that afternoon around 3:10pm. The person who answered the phone told me that they had just got the forklift fixed and that my part would not be pulled until Tuesday. I could feel the unpleasantness in his voice, not wanting to discuss THEIR DISCREPANCY!! It's unfortunate that the part I paid for has not been easy to find, as we have checked everywhere. If I could find the part someplace, I would have them refund my money and I would go someplace else. I don't think I will be doing business with them ever again.
tried to call this company about a set of tires, and whoever answered the phone dismissed me as quickly as they could as he claimed did not have what I was looking for, and did not take a moment to answer any additional questions I had. Quite rude.
I went there to get my timing belt changed. They gave me the lowest price in the town and additionally they looked at every single part of the engine to make sure that everything is in good shape. The car is a 2000 Camry with 130K miles on. With their proper preventive maintenance, I have been driving the car for more than a year and it runs more than smooth! These guys know the cars and they are really cheap. That's an amazing deal!
518 N Hardee St, Durham, NCCar repair and maintenance service
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