What clients say about Siler City Automotive in Siler City (NC)
Let's just say I wouldn't suggest anyone to go there, i was recommended by one of the mechanics I knew and trusted but not anymore! I called and scheduled a appointment for my son's first truck to be inspected and looked over and the owner was like come on and bring it and perhaps it will be done today so i said great just let me know what it will need before hand so we can give approval on what we were willing to have fixed other then inspected and aligned. So before the day was over I dropped it off telling the lady same thing I told the owner over the phone and didn't hear from them several days later so I messaged my so called friend and called them to see if anything had been done and was told they had inspected it even though it wasn't necessary because of its age and it needed a new battery, and both front wheel bearings and some camer bushings to make it aligned,and said the right break line was leaking and they needed some hard to find longer one because this 93 ranger was lifted.So perhaps ten days later I called and the owner answered said they had a idea to just relocate the new break lines (now both) in order to make the regular ones work, and the next day I missed a call from them saying my truck was ready and the total was $1800 because they replaced a battery,battery terminals,both front bearings, and some camber bushings so it would align correctly,so alignment,inspection, 6' of vacuum lines,both front break lines and relocating them down more,and testing for parasitic draw! So I miss heard the message and thought the owner said $800 nope $1800 he said they had even given me a hundred and something discount lol. And as I was driving home the light cover from under the hood was sitting in the floor board broken! No one said anything about that and i saw something dripping from under it and they left the power steering cap off! so I'm writing this to for warn people if possible to keep this from happening to anyone else.
Love this place, anytime I have any issues with my vehicle they are always available. Very professional, knowledgeable and friendly, you won’t find a better automotive shop anywhere else. Thank you for always providing excellent service every time I stop by.
Excellent, reliable and expert service. I have been taking my vehicles for service to Siler City Automotive for many years and plan to continue to do so.
Grateful for the whole team for taking care of my car for 4.5 years. Words are not enough to thank them. They delivered safety, technical efficiency, and customer service.
500$ to replace one coil and 6 spark plugs!!! This is after charging over 100$ to figure that out? Tried charging $115 for a $37 part, and $20 for each spark plug that were $3.47 each. They use to charge a flat rate of 70$ for diagnostic and if you paid them to do the work that charge was exempt, not anymore! I hear that Dave, i believe that is his name, recently left and i am guessing this is why this place's professionalism is falling while their prices are rising. Me and my entire family have been coming here for nearly 10 years, but i will be looking elsewhere for all of my work, inspections, tire rotations, and every other form of business we have brought to them for years now.
Always helpful and knowledgable. Jimmy, Chrissy and other staff are great! Your local hometown trustworthy auto repair. Today I needed an inspection which they did while I waited. Awesome! Helpful and friendly
Jimmy and his crew at Siler City Auto are the only mechanics I take my cars to. Over the last 10 years he has worked on all of my cars. I first came to him with a bad rod bearing from low oil. Now, two of my cars have over 270000 miles and just keep running. His guys have handles small and very large jobs for me, and always honestly. And I call and pester Jimmy with symptoms when I think I can do the job, and he patiently talks me though it. The guy is the best. He and Chrissy and all the crew have my vote for best shop ever.
I use this place but will not any more! I expirence dishonesty. How do I know? I went to get a second opinion, and the price difference was $1,000 less !!! Do your shopping with auto garages. Get second opinion!
Jimmy and Chrissy are absolutely amazing! They are reliable, honest and have serviced many of our vehicles and our children's vehicles. The prices are fair too. I highly recommend their services
Absolutely love their service they work on my blazer every time your own point about getting things fiand thanks fixed your prices are some of the best I've ever had and I know my work is always right Jim and his crew is the best
Did a great job fast professional services great prices got me an estimate for everything he see wrong with my vehicle planning on taking it back to get some of them repaired along with having him check out our other vehicles highly recommend
I've been taking my vehicles here for over 40+ years. They do a great job. If they didn't, I sure would not keep going back. Jimmy & his staff have always been very helpful countless times. I certainly wouldn't hesitate to take your car there.
Been going since 1994 and SCA does honest, detailed, and quality work. One cannot ask for any more than that. Jimmy stands behind his work. He is honest and fair and with cars today that is a blessing. He has squeezed me in and helped me more times than I can mention.
I've used Siler City Automotive for 30 years for all sorts of service and repair. I've always been treated honestly and fairly at a reasonable price. Highly recommend.
Fixed my car without my permission and charged me almost $300. Shady and unprofessional business. They will look at your car and and fix whatever them seem needed without your permission. I am already filing a claim to both the BBB and the small claims court. This company buys fake reviews so once my review is posted I’m sure a series of fake 5 star reviews will appear.
My car broke down on the way from Cary to Charlotte. It was towed to Siler City Auto. Jimmy and his crew helped me with my issues. While the problem ended up being beyond repair, Jimmy did everything he could to try and give the best options and help. Was very patient with my multiple phone calls trying to figure things out. Would trust Jimmy and if i lived any closer, would make Siler City Auto my main autoshop
This shop came through for me when the one that I’ve used for years didn’t. All I needed was a recharge on my air conditioner (more coolant). 100 degree temps and no AC is a recipe for disaster. Not wanting to wait a week for an appointment, I called Siler City Automotive. They have a dedicated mechanic for AC issues in the summer, and he did the job I needed immediately. I also gained information that answered questions I’d had for several years, without even asking them! My regular shop never told me this stuff. I believe I’ve just found my new regular shop!
Had a slow leak in our tire while traveling on vacation, we were lucky enough to find this place to fix it. They were not only so fast, but so nice and professional. Also, the bathroom was spotless!!
Jimmy Brower is a wonderful person to work with. He is knowledgeable, honest and dependable.All who work at his business are customer friendly. We have had our cars and trucks serviced here for over 20 years and have been pleased every time. We would highly recommend this business .
Jimmy has always helped me out when he could. Got me in a couple of times when my wife had an emergency. Took care of it after they would've closed. Got her back on the road. Labor is pricey. But they give you printed estimates so you can decide what you want to get repaired before they start. Charges about $90 to look at it and diagnose your issue. That comes off the estimate to repair it.
(**Edit: Glad the owner decided to reply to my initial review because I have been trying to find it so I could edit it. We have been using SCA for many years, happily, until recently. Not sure if they switched owners or what but customer satisfaction is lacking and they will take every opportunity to take advantage of and screw you over. After so many years, sad to say we will be taking our business elsewhere. Where it will be appreciated. Glad to see that they no longer value loyalty or their reputation.) Have taken my car here for maintenance since the day I started driving. The receptionist is extremely nice and helpful and the mechanics are great. Most times I don't even have an appointment and just walk in and they have no problem squeezing me in.
Everything my dad doesn't fix himself on my car gets done here. It's good to have a place like this that you can trust. So many people are just out to make a buck, and will tell you all kinds of stuff is wrong with your car to sell you something.
I was a Damsel in Distress on Friday evening... And I called to Siler City Auto motive because that was the closest place I was near... And they had done really great work for me before... But it was 5:30 but Jimmy took the time to talk to me and he gave me great advice... he advised that I really shouldn't drive my trailer because I had blown out the wheel bearings... And he said they would take a look at it first thing Monday morning... So I was able to park it in a safe area at a client's house... And sure enough Monday morning came around and they got me in and out... It was my business trailer ...so I am so grateful for such great service ..Such honest service I will highly recommend them to everyone I know
Complete crooks, stay away! Charged $75. just to look at my car and told me they replaced bolts in a part. Took it straight to another shop and found out the same part was missing completely. How do you replace bolts in a missing part???
When you get a 200 dollar estimate and are told "thats highest it would be" for the repair and when their done its $300 dollars and they "couldn't fix it." Taking the vehicle apart THEN calling and researching the problem is backwards, but I was charged $300 for them learning this repair couldn't be done. And it took TEN DAYS for them to get it back to me. Never again.
I was traveling by myself and broke down near Siler City, A person at a local store there told me to take it to Siler City Automotive. He said they were the best in town.. I took his word and went, thank gosh I did.They took me right in and so friendly. The owner Jimmy came and showed me everything on the car that was wrong with it.. He could have over charged me like crazy, being from out of town, but he didn't.. I really do wish I lived closer to his shop cause that's where I'd go for all my car services..You can tell he's done this kind of work for many years..If you want your car fixed right and not have to worry stop in and see them... I'm so glad I did.. Thanks Guys, Dannilee
Siler City Automotive has been around for a many years so their customers are known and treated as neighbors and friends. In emergency or routine they are there to help with highly trained technicians. You can trust their advice and repairs.
On a Wednesday morning, we realized our (>200K miles) car was running rough, but we were going to drive it to Florida Friday AM(Thursday night). That afternoon, got it to Siler City Automotive, Jimmy and the crew got right on it, turned out an injector had 'died' they ordered one and had it installed and perfect on Thursday. A perfect repair, the car did great on the trip and ever since. The best part was the price, very reasonable and we could not have dreamed for it to be any quicker.
Always superior work at a great price. I trust Siler City Automotive completely. I wouldn't go anywhere else!
3027 Silk Hope Rd, Siler City, NCTowing service
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